RingCentral
RingCentralReviews from AWS customer
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Ring Central Review
What do you like best about the product?
Very easy to use. Member can join the meeting via their computer or by calling the phone number provided. It is easy to use and to figure out. Not complicated. Easy to mute and just be a listener.
What do you dislike about the product?
I do not have any negative comments at this time.
What problems is the product solving and how is that benefiting you?
It is beneficial to get the team together on one phone call so we can all be on the same page. Easy to share information with a group vice calling each person individually. Increases collaboration.
Love Ring Central
What do you like best about the product?
I love that we can set a link for each of my coworkers to have a meeting room that we use for our daily meetings for our company.
What do you dislike about the product?
So far I have not found anything that I dislike abut ringcentral meetings.
What problems is the product solving and how is that benefiting you?
We now use ringcentral meeting for our daily company morning meetings. It is so much easier to have a video meeting than to try and fut everyone in one area.
Ring central Meetings Review
What do you like best about the product?
What I like best about Ring Central Meeting is that it is very user friendly, and easy to use.
What do you dislike about the product?
What I dislike about Ring central meetings is that it could be hard to connect some times.
What problems is the product solving and how is that benefiting you?
We use Ring Central meetings to have monthly meetings and to support our agents in store.
Much better than competitors
What do you like best about the product?
RingCentral is more reliable, and has better customer support, than the competitors I've tried.
What do you dislike about the product?
The service isn't always perfect (occasionally, as with any VoIP, it can be crackly and hard to hear).
What problems is the product solving and how is that benefiting you?
It enables my team to work remotely while having our business numbers on our own cells.
Recommendations to others considering the product:
Make sure you set everything up properly at the beginning, using the free support walkthrough.
recorded lines
What do you like best about the product?
automatic record all call outgoing and incoming call to verify if sales staff over promised or quoting correctly or if customers lied , review calls for coaching and training
What do you dislike about the product?
does not always record whole calls cuts out recording and just repeats from the beginning , stops recording if you transfer the call to another extension and does not record rest of the call
What problems is the product solving and how is that benefiting you?
working with difficult customer and having proof we stated on the call terms , pricing ect during call, and to help train new staff
Great Software
What do you like best about the product?
The best thing about Ring Central it's how smooth is the learning process.
Really easy to use, zero overwhelming, and highly customizable.
Really easy to use, zero overwhelming, and highly customizable.
What do you dislike about the product?
Sometimes there is an issue with the communication during the call, specially a delay when writing a message on text panel.
What problems is the product solving and how is that benefiting you?
Communications issues are the main.
Ring Central Meetings has been a great tool to me and my coworkers at the time we have to schedule conference calls. It is a stable software that allows all of our locations to keep in touch one with the other.
Ring Central Meetings has been a great tool to me and my coworkers at the time we have to schedule conference calls. It is a stable software that allows all of our locations to keep in touch one with the other.
Recommendations to others considering the product:
It is a great tool to use, really easy to understand and can be implemented to the workflow without much impact.
Full-featured cloud VoIP software Fantastic for Sales Teams
What do you like best about the product?
RingCentral Office is a well rounded VoIP software that includes all features that a sales team needs: artificial intelligence (AI), integration to SalesForce, and video conferencing. Additionally, RingCentral offers a phone app that is super easy to navigate and makes remote calls a breeze. It is easy to communicate with people internally within the organization via an easy to use search bar; and calling externally is likewise an easy process, as its just a matter of copy and pasting a number (even if there are hyphens in the number it registers). It's great that you don't need a physical phone on your desk to use RingCentral - all you need are headphones and an internet connection. My absolute favorite part of RingCentral is that it allows you to call from a "local number", meaning respective area codes will pop up on phones you are calling.
What do you dislike about the product?
A con with RingCentral it that it is dependant on the internet. A few times we couldn't make calls for 20-minute stretches while dealing with WiFi connectivity. Another con is that the software records all calls, even if there was no talking involved, meaning it would record ringing and voicemail messages - which I found to cloud up storage space. It would be nice if it could filter through that.
What problems is the product solving and how is that benefiting you?
At my company, we wanted to use a VoIP software that could integrate with SalesForce, record all of our calls, and that could be used without physical phones. RingCentral does all of this seamlessly. The biggest benefit from RingCentral has been being able to access previous calls, and also the ease of use of the software.
Recommendations to others considering the product:
RingCentral is easy to use and the price is right. Best bang for your buck VoIP out there.
RingCental Meetings : An excellent alternative to Webex
What do you like best about the product?
Nice and simple UI on both iOS, Android, Mac and Windows. Simple to setup a quick ad-hoc conference call as well as regular/scheduled meetings. It's simple to see who is on / joining the call.
What do you dislike about the product?
I'd prefer there to be integration with Google - as currently i have two places to setup the meeting.
What problems is the product solving and how is that benefiting you?
Easy setup, mobile access and voice/video quality. RC meetings seems much higher quality than Webex and have more features.
Recommendations to others considering the product:
Decide if this is a rip and replace or whether you plan to run in parallel with any existing services you have. Integration is always challenging, so focus in that area.
Great System!
What do you like best about the product?
easy to setup new numbers/ users and track metrics!!!
What do you dislike about the product?
unable to edit users ability to see internal contacts.
What problems is the product solving and how is that benefiting you?
helps us review call recording and categorize call outcomes.
Recommendations to others considering the product:
go for it!
Ring Central is amazing!
What do you like best about the product?
I love the fact that we can interact with one another and seamlessly view different screens and assist one another with learning new things, all while being hundreds of miles away from each other.
What do you dislike about the product?
Sometimes there is a lag with audio and video, but over all no real dislikes.
What problems is the product solving and how is that benefiting you?
We are overcoming obstacles daily within our business and have been able to cut time in half with meetings.
Recommendations to others considering the product:
Try it! You won't be disappointed!
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