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RingCentral

RingCentral

Reviews from AWS customer

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External reviews

1,204 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Individual & Family Services

Easiest way to fax

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
I love that I can fax from my computer or even my phone. It makes the faxing process so easy. I have to send a lot of faxes to insurance companies and doctor's offices so it makes it as easy as sending an email. And then you get an email stating if the fax was successful or not which is great because you can go back to your emails later to show that you sent something and when you sent it.
What do you dislike about the product?
It says not to close the App or website until the fax is successfully sent, which can be time consuming sometimes because it will sometimes take up to 10 minutes for the fax to send. And I believe it would be better if they kept your faxes saved in your log for a longer period of time.
What problems is the product solving and how is that benefiting you?
I have to send authorization requests to insurance companies and reports to doctors offices, so it's so nice that I can get them completed so easily without having to use an actual fax machine. If I remembered that I needed to send something that I forgot about, I can do it quickly which makes me much more efficient in getting my tasks done.
Recommendations to others considering the product:
I would go with RingCentral because it really makes life easier and much more efficient when you can send faxes so easily through your phone and computer.


    Non-Profit Organization Management

Makes virtual meetings easy

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
RingCentral almost never causes technical issues, is very reliable and has a great call quality. I schedule virtual meetings and calls on behalf of 4 colleagues and it is easy, fast and reliable.
What do you dislike about the product?
Figuring out how to record a meeting if you are not the host is a bit of a pain.
What problems is the product solving and how is that benefiting you?
Problem solved: connecting people virtually
Benefits: easily connect with anyone, no matter where they are, even linking it to a conference room
Recommendations to others considering the product:
Similar to zoom, this is a great software!


    Events Services

Disruptive

  • September 19, 2019
  • Review provided by G2

What do you like best about the product?
Can use RingCentral Meetings on desktop and mobile devices
What do you dislike about the product?
When using RingCentral Meetings on my desktop to share screens, all of the other programs I currently have open and are trying to share either crash or go blank. This is not a seamless product for screensharing internally or externally with clients.
What problems is the product solving and how is that benefiting you?
Clients can download software to participate in RingCentral Meetings.


    Verified User in Oil & Energy

The wide range of features it offers is impressive

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
This powerful communication tool apart from offering quality videoconferences has the possibility of being able to share a screen with the people you communicate. At the most basic level, it is limited to four people per meeting. At the most advanced level, include up to 200 people in your meeting. It's also nice that you can get a free trial of any level of service, even the most basic. The RingCentral Office software interface changes in appearance depending on the device you access. In general, all platforms are colored in different shades of blue and gray on white backgrounds, with some highlighted in orange according to the RingCentral brand. The designs are generally clear, there is a good use of the icons and the navigation is very easy to use. On the desktop, the interface makes use of a top ribbon menu that contains all the main functions in the text. These vary slightly between PC and Mac, but include options such as Phone System, Billing, Call Log, Reports, Tools, etc. Each tab accesses its own window with more navigation options.
What do you dislike about the product?
I have no complaints about this software, its performance has been very good during the time I have used it
What problems is the product solving and how is that benefiting you?
With this tool I can log in and use at any time, anywhere, on any device that I choose and be able to communicate effectively with my coworkers or business clients. Whether you need to contact someone at your desk at work, on my mobile device while traveling or using my own devices from my home, the RingCentral Office will work in exactly the same way saving me time and always being in touch where I require it and wherever I am
Recommendations to others considering the product:
It has plans that start at $ 20 per month with a free trial, it is even cheap enough for a company with only one person.


    Government Relations

Ring Central

  • September 10, 2019
  • Review provided by G2

What do you like best about the product?
Clear communication, and great screenshare features (we do online demos)
What do you dislike about the product?
control bar could be a little more aesthetically pleasing
What problems is the product solving and how is that benefiting you?
Quick way to hop on a screenshare with a customer
Recommendations to others considering the product:
Go for it!


    Government Administration

Ring Central is a great tool!

  • September 06, 2019
  • Review provided by G2

What do you like best about the product?
I like the absolute ease of use. Within minutes, I was up and running. Its use is very intuitive.
What do you dislike about the product?
I would prefer that it wasn't a download, but even that was pretty pain free.
What problems is the product solving and how is that benefiting you?
Inter-departmental training.


    Brent L.

Excellent Application to promote Meetings and the Screen Share ability!!

  • September 06, 2019
  • Review provided by G2

What do you like best about the product?
For my business application, the best feature I have found within RingCentral Meetings is the ability to seamlessly screen share. We are able to invite attendees to a meeting and provide a visual display via the screen share to effortlessly communicate ideas.
What do you dislike about the product?
As of current my team and I have yet to discover a dislike for the RingCentral Meetings. This app has satisfied all of our needs and requests to complete our goals!
What problems is the product solving and how is that benefiting you?
A large area of concern we had previously was that our organized meetings did not have the Computer Screen Share capability. Thus, meeting communication was limited to audio only. As this was a problem within our organization, we began using RingCentral Meetings to host all organized meeting events. Our communication and goal completion has become much more efficient!!
Recommendations to others considering the product:
If you are looking at RingCentral Meetings as a solution, I would absolutely advise it. RingCentral Meetings has been crucial in all of our organizations department meetings using the Screen Share ability to communicate data and even provide Training!


    Computer Software

Great communication tool

  • September 06, 2019
  • Review provided by G2

What do you like best about the product?
Very user friendly!
Can go back and edit your message
What do you dislike about the product?
Sometimes takes too long to initiate and join a video call.
What problems is the product solving and how is that benefiting you?
Communicating with managers and coworkers around the world


    Marketing and Advertising

Decent Quality

  • September 06, 2019
  • Review provided by G2

What do you like best about the product?
It is pretty easy to set up for non-technical people.
What do you dislike about the product?
Changing the presentation can be confusing to use especially with low tech people.
What problems is the product solving and how is that benefiting you?
Everyone can join via phone and computer and can share screen.


    Human Resources

Ring Central Review

  • September 06, 2019
  • Review provided by G2

What do you like best about the product?
Ring Central meetings are very convenient to log on to and also the connectivity on video is very good
What do you dislike about the product?
At times, we cannot hear on some calls for inbound calls
What problems is the product solving and how is that benefiting you?
Its better than our last system and quicker to connect and messages also come on the same app