What do you like best about the product?

Brightspace is user friendly in a special way -- it innovates while staying backward compatible for a reasonable length of time. The interface is open and there's decent context sensible help. Good community for getting help and giving input. I work with it daily both as an instructor and developer and both naitively and with integrated Articulate content. I've worked with many LMS products, in multiple capacities, since 1990s and like Brightspace best. My roles include course developer, instructor, course management coordinator and LMS migration role as functional project manager for SFU's move from WebCT to Canvas. NOTE: the review form doesn't allow for NA or "don't know" in the feature ranking section. So my rankings for some of those categories are 80% guess. Frustrating one can't pass on the things one isn't well versed in.

What do you dislike about the product?

Administration documentation can be hard to find. The community is helpful but searchable docs that understand synonyms or situations / goals would be welcome. Data hub progress is appreciated. Always something one wants that isn't easy to get out of existng choices.

What problems is the product solving and how is that benefiting you?

Our unit at UNBC hosts self-paced courses using rapid development software for content as well as shells for supporting academic courses using native Brightspace tools. Integration with commercial payment software is a big plus for the continuing studies courses but we can also integrate with student and employee accounts for the organization. Brightspace is flexible and quick to develop in. Decent set of tools without getting bogged down in too many complications. Steady march of new features and fixes.