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ARCON Privileged Access Management (PAM)

ARCON | 1

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External reviews

23 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Computer Networking

What can be more worst than this

  • April 26, 2023
  • Review provided by G2

What do you like best about the product?
To be honest, nothing is great about it.
What do you dislike about the product?
Almost everything.
it makes tools very slow while working from home.
Vendor was involved to troubleshoot issue but they dont have resolution.
What problems is the product solving and how is that benefiting you?
No idea

    vaibhav j.

Secure access to remote servers but has problems

  • February 19, 2023
  • Review provided by G2

What do you like best about the product?
Arcon PIM has great features like credential vault ,has advanced capabilities like real-time threat analytics, machine learning algorithms, and behavior analytics
What do you dislike about the product?
Its extremely unreliable, the customization options are very limited, it is very likely prone to cyber attacks thus require additional security, which incurs additional cost
What problems is the product solving and how is that benefiting you?
Arcon PIM provide an additinal layer of security and encryption while connecting to very crucial and sensitive clients thus makes it ideal solution for client management

    sumit s.

Best Auditing Tool

  • February 08, 2023
  • Review provided by G2

What do you like best about the product?
The Onboarding process is very smooth. They provide the tags and some id of the device, which helps generate the URL through which we can integrate the machine very quickly and allow the action per the customer's requirement. My overall which, this product is tremendous. The web console is very easy to use; anyone can use it easily by following the web guide.
What do you dislike about the product?
The dislike about this product is the implementation part; the implementation is very tough, and being dependent on the database is a pain point. The developer's requirement for his scripting part is again the pain point from a network engineer's point of view.
What problems is the product solving and how is that benefiting you?
The PAM benefits me through the feature of the restrict action; the restrict action command will not allow any user in the infrastructure so, due to which my entire network is secure. The second thing the technical support is very supportive and ready to provide assistance on SLA. The technical support provides help out of the box. Which makes the best in the segment.

    Harsh S.

Best Monitoring and auditing tool for the admin

  • February 01, 2023
  • Review provided by G2

What do you like best about the product?
You don't have to maintain ID management for each and every users. The best part is the video log and the command log and real-time monitoring. If the super admin catches any users for doing a suspicious activity or restricted command run, they can immediately freeze his screen or terminate the session. And his password management is also excellent and secure just because they have a minimum of 2 super admins to accept his request for any unallocated services.
What do you dislike about the product?
His complex deployment and onboarding device 10-20 % supported device will not work through the URL. During production time, I faced an issue colliding two different users on the same device. When I opened the first user profile, closed the browser, and logged in to another user, the prompt would resume the first user session.
What problems is the product solving and how is that benefiting you?
Managing multiple remote servers and devices for a different team. We do not need to enter passwords numerous times for using another device. There is a single password or biometric login to the portal for authentication. The last and best thing is only those devices and services shown to the user are allocated to work. For any other service or device access, you need to request a super admin to give access to the services for a particular time with a random created password shown on your notification.

    Qazi A.

ARCON PAM Review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
ARCON PRIVILEGES ACCESS MANAGEMENT fascilitate and creates perimeter to access the asseets such as OS DB and network devices and also provide the administration,monitoring and security for those assets
It also provides the facility to integrate with tools like Nessus to perform the credentials scanning for vulnerability assessment
What do you dislike about the product?
I couldn't not observed any downside but session management part can be better to make the arcon user friendly
What problems is the product solving and how is that benefiting you?
ARCON provide the facility to access the assets like OS server and database and all activities monitoring through arcon server for audit purposes as well as in case of any incident occurs on server logs will help to identify the suspected user

    Arif A.

One of the best software to access websphere remotely

  • August 10, 2021
  • Review provided by G2

What do you like best about the product?
User interface is good , able to login very smoothly,I didn't faced any issue while accessing websphere using this application. It is possible to access wensphere by multiple user using this application on a single instance.
What do you dislike about the product?
If there is so many users logged in then if you want to acces then you have to kick out of the user at that time and it will kick out that user if that user will not answer on pop in 2 minutes of times this can be removed by giving user name so if any team member is not able to join due to heavy traffic in server then that member can contact one of team member who is currently connected
What problems is the product solving and how is that benefiting you?
We use to access server side of one of our region, by which we will be able to develop front end and deploy on server using this application
Recommendations to others considering the product:
One of the best application to use to deploy front end module on websphere and do the debug and compile amd run while access Linus ssh

    Tanvir S.

Arcon

  • December 10, 2019
  • Review verified by G2

What do you like best about the product?
Important feature is the administrator access, mainly for windows machines as well as Linux machines.
Initial setup is very easy
What do you dislike about the product?
There are no APIs readily available. Working well only on internet explorer.
What problems is the product solving and how is that benefiting you?
Video and audio logs are there for any activities that privileged admin carried out. With this log available, we can drill down to the activities performed by the people within our kiosk.
Recommendations to others considering the product:
Need to improvement is where it is keeping video logs of windows servers, whatever activities are being carried out, they are unreachable, so if you need to search for specific administrator and what done on server,right now need to go through different video logs of that particular timeframe.

    Rakesh R.

ARCON : Connectivity application for accessing server

  • December 07, 2019
  • Review provided by G2

What do you like best about the product?
ARCON is a nice application for accessing remote server. It has OTP based authentication which really helps maintaining security of server.It has decent and simple User Interface, easy to access multiple server at a time,segregate server basis on their type.
What do you dislike about the product?
Very difficult to reconnect to server after network failure. Multiple sessions can be accessed with same account simultaneously.
Database server logs is unable to capture long query.
What problems is the product solving and how is that benefiting you?
Managing multiple remote server, database as well as Application server among various team.
Every activity done on server get captured through arcon.
Recommendations to others considering the product:
If you are working in an organization which handles multiple server , ARCON is a must to monitor server and to provide privilege access to user only.

    Ranjan P.

My personal experience with ARCON | PAM

  • December 06, 2019
  • Review provided by G2

What do you like best about the product?
It is one of the best tool to configure all the remote servers in one application. After login into this application, we can easily access remote servers. To login into this application first we should verify with OTP which we will get on registered mobile number.

once servers are configured in this application, we can access the servers without entering the password. We can easily access multiple sessions for one server. Server session activities will get captured on this application.
What do you dislike about the product?
Sometimes session will get terminated unexpectedly.
Even if password expired we can't access the remote server.
What problems is the product solving and how is that benefiting you?
We have configured all application servers and DB servers in this application. all our production deployments can be done through this application for audit purpose. Our servers are very secured with this application.
Recommendations to others considering the product:
It is best application tool for security purpose.

    Sahithya A.

Experience with arcon

  • December 06, 2019
  • Review provided by G2

What do you like best about the product?
The best part is we can control the access to limited users and at the same time we can even keep the track of activities done in the remote machine.This helps in keeping our servers secure and authorised.User friendly as well.
What do you dislike about the product?
It supports only windows operating system.The dashboard screen can be more appealing.It doesn't work as desired in the latest version of chrome.
What problems is the product solving and how is that benefiting you?
In our organization we use arcon to access the production servers.Since the client information is very sensitive it helps us in protecting the same.
Recommendations to others considering the product:
The product is very good in the aspects of security and functionality.Very much recommended.

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