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Effortless Location Personalization and AI-Powered FAQ
What do you like best about the product?
I like how Yext saves our team from repetitive manual work and eliminates the need to log into dozens of platforms separately. The initial setup was smooth, which I appreciate. Location-based personalization and AI search answering FAQs before customers reach support are particularly useful features.
What do you dislike about the product?
Industry smart template
What problems is the product solving and how is that benefiting you?
I use Yext for location-based personalization and AI search to answer FAQs before customers reach support. It saves my team from repetitive manual work by eliminating the need to log into dozens of platforms separately.
AI-Ready Yet Needs Faster Updates
What do you like best about the product?
I like that Yext is AI ready by design, which is really beneficial while powering voice assistants like Alexa and Siri, as it ensures the correct business info is shared. It's built for how AI, voice assistants, and search engines work, which is just great. The initial setup was smooth.
What do you dislike about the product?
I don't like the slow response during emergencies or closures, and I would really appreciate a live preview feature to see exactly how data will appear on Google, Apple, etc., before publishing.
What problems is the product solving and how is that benefiting you?
Yext ensures Alexa and Siri have the correct business info, preventing slow response during emergencies or closures.
Crisis Management Made Effortless with Yext
What do you like best about the product?
I like Yext because it allows me to update data once and it automatically corrects it across hundreds of platforms, which is really helpful for crisis communication. I also appreciate the feature 'Fix once, correct everywhere' that makes it so efficient. Plus, the initial setup was smooth, and I'm really satisfied with how it instantly updates hours and alerts during emergencies.
What do you dislike about the product?
Global directory expansion by region.
What problems is the product solving and how is that benefiting you?
I use Yext for crisis communication, instantly updating hours and alerts during emergencies. The 'Fix once, correct everywhere' feature lets me update data once, auto-correcting it across hundreds of platforms.
The Ultimate Source of Truth for Seamless Data Updates
What do you like best about the product?
I love that Yext acts as a single source of truth for AI answers, feeding accurate business data to AI assistants. It really feels like having one brain for the entire Internet. I appreciate how Yext serves as a truth engine for all business information, allowing me to update data once and have it auto-correct across multiple platforms. The fast initial setup is another big plus for me.
What do you dislike about the product?
I think Yext could have more small business-friendly plans. It would be nice if there were lightweight versions without the complexity and cost of enterprise options.
What problems is the product solving and how is that benefiting you?
I use Yext as a single source of truth for AI answers, feeding accurate business data to AI and updating data once to auto-correct across multiple platforms.
Enhances Listing Management with Precision
What do you like best about the product?
I like that Yext ensures accurate presence everywhere customers search, which helps in managing business listings effectively. I also appreciate how it consists of listings across search engines, and the initial setup was smooth.
What do you dislike about the product?
I find the onboarding process could be simplified. It's a bit complex for new users.
What problems is the product solving and how is that benefiting you?
I use Yext to manage business listings and solve issues with incorrect address causing customer confusion. It ensures accurate presence across search engines where customers search.
Streamlined Customer Experience, Needs Intuitive UI
What do you like best about the product?
I like Yext for its automatic listing feature, which means there's no need to manually update each platform individually. The initial setup was smooth, making it a hassle-free experience from the start.
What do you dislike about the product?
I think Yext could improve with a more intuitive dashboard UI.
What problems is the product solving and how is that benefiting you?
I use Yext for managing reputation and reviews, solving customer experience problems by addressing repetitive questions and slow responses. Its automatic listing feature saves me time by eliminating the need to manually update each platform individually.
Effortless Setup, Powerful Attribution Insights
What do you like best about the product?
I like using Yext for powering conversational search on my website and managing brand reputation. I appreciate the deeper attributions tracking that Yext provides, as well as how it clearly shows which listings generate conversions. I also found the initial setup to be fast.
What do you dislike about the product?
I think the onboarding process could be simplified. It's a bit complex for new users.
What problems is the product solving and how is that benefiting you?
I use Yext for powering conversational search on my website and managing brand reputation.
Fast Setup and Automatic Updates, But Needs Granular Permissions
What do you like best about the product?
I like Yext's automatic listing update feature. The initial setup was fast, which I appreciate.
What do you dislike about the product?
I want more granular permission settings.
What problems is the product solving and how is that benefiting you?
I use Yext to correct inconsistent listings, which improves search accuracy. I like the automatic listing updates.
Essential for Multi-Location Marketing Insights
What do you like best about the product?
I like the Content API and repository in Yext, especially for editing, tagging, and managing content. The initial setup was easy because there was support from the Yext team.
What do you dislike about the product?
Advance dashboard with deeper data analysis
What problems is the product solving and how is that benefiting you?
I use Yext for content analysis and social media marketing. It helps in getting insights on multi-location marketing strategy. The Content API and repository facilitate editing, tagging, and managing content effectively.
Empowers Our Marketing with Ease
What do you like best about the product?
I like the auto content scheduling feature in Yext. It helps me by allowing scheduling of posts in advance with auto time posting. It's really valuable for running marketing campaigns smoothly. Setting up Yext was a bit easy, which was nice.
What do you dislike about the product?
Pricing could be more fair as per usage of product features
What problems is the product solving and how is that benefiting you?
Yext solves content management and social media monitoring issues by allowing me to schedule posts in advance with auto time posting.
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