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Easy Time Saver
What do you like best about the product?
Yext manages all of our business listings across the internet to keep information accurate about openings and closings. It's easy to use, fairly easy to set up and necessary if your business has a lot of entities on google, etc.
What do you dislike about the product?
Yext is a good platform for what we use it for.
What problems is the product solving and how is that benefiting you?
Keeping information up to date across web directories on google, bing, yelp, etc.
Yext is great for aggregating business locations.
What do you like best about the product?
The Yext platform is instrumental at helping businesses be successful by ensuring their brand is displayed prominently among various highly trafficked sources on the internet. Managing local businesses is a tedious and arduous task and the Yext platform can make things significantly easier.
What do you dislike about the product?
Yext out of the box analytics not as strong as I would have liked. Would be helpful for a all in integration between GBP and GSC to better understand local's impact to search.
What problems is the product solving and how is that benefiting you?
Ensuring all our business locations are displayed prominently and consistently on the interwebs.
Easy to use, updates quickly
What do you like best about the product?
Yext makes updating all of my businesses hours and details on multiple platforms simple. It is very user friendly and straightforward. When I have had a question yext customer service is quick and friendly.
What do you dislike about the product?
Nothing so far! Everything has been great!
What problems is the product solving and how is that benefiting you?
It allows me to make updates to my business pages on multiple platforms in one simple, easy to use location.
Yext - the Yext best thing for feedback
What do you like best about the product?
I love that i can see how my business is doing on multiple levels! We use it every week to track our businesses growth and feedback and it helps us know where we can focus our energy within our organization to make it better!
What do you dislike about the product?
Sometimes it is a little challenging to navigate if you have multiple businesses on the platform to filter the information one specific business profile but it is manageable.
What problems is the product solving and how is that benefiting you?
Yext helps us see what feedback we are getting and helps us know where to focus improving our customer experience!
A really nice service to help with all the feedback
What do you like best about the product?
Helps to manage the online community.
I hope that this helps
I hope that this helps
What do you dislike about the product?
I wish it was a better more modern interface.
What problems is the product solving and how is that benefiting you?
Social Media feedback and ratings.
Yext Simplifies Multi‑Location Listings Post‑Acquisition
What do you like best about the product?
Yext lets me update every listing for our newly acquired offices in just a few clicks—no more spreadsheet juggling. The bulk‑edit tools, duplicate cleanup, and clear analytics keep our name, address, and phone info consistent.
What do you dislike about the product?
My one gripe: Yext skips a few of the niche and regional directories we rely on after all our acquisitions. Broader coverage would make it a true one‑stop shop.
What problems is the product solving and how is that benefiting you?
Managing multiple listings, especially post-acquisition.
Great Service
What do you like best about the product?
Simple and easy to use. Implementation was fast and painless.
What do you dislike about the product?
Product roadmap should be updated more frequently
What problems is the product solving and how is that benefiting you?
No issues currently
Love the directory management function, local still a work in progress
What do you like best about the product?
Optimizing my directories is easy within Yext. I can make bulk changes that I definitely cannot make within GBP Manager.
What do you dislike about the product?
Local optimizations features are currently really limited.
What problems is the product solving and how is that benefiting you?
Yext really does help us to manage listings at scale. It will also help us optimize local directory listings over time.
Yext Experiences
What do you like best about the product?
Staff is - friendly, helpful, knowledgeable, and respond in a timely manner.
What do you dislike about the product?
Associates are not able to update all fields.
What problems is the product solving and how is that benefiting you?
Not sure if that is the correct purpose - Yext is the repository that has individual bios for the Private Bank associates.
Problem Yext is working on - adding a profile for an associate that was in Broadridge but did not transfer over to Yext.
Problem Yext is working on - adding a profile for an associate that was in Broadridge but did not transfer over to Yext.
Excellent Platform!
What do you like best about the product?
I love how easy it is to setup and manage entities and ensure everything syncs properly across platforms.
What do you dislike about the product?
There are certain modules where you are required to refresh the tab in order for everything to update and show properly, but this is a small inconvenience. There are some issues with listings not syncing all information, notably with Bing and Apple Maps, but the Yext support team is great at assisting where they can.
What problems is the product solving and how is that benefiting you?
Yext helps us easily track and manage our online presence across all of our rental communities.
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