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User friendly and saves time updating business details
What do you like best about the product?
It’s great not having to visit 5 different sites to update store hours.
What do you dislike about the product?
Not much is bad. Mobile version could be slightly better designed for small screens.
What problems is the product solving and how is that benefiting you?
It helps keep my business information up to date on multiple platforms.
Smooth use of interface and information
What do you like best about the product?
I get everything I need in a one stop shop to push my business forward
What do you dislike about the product?
Nothing, I feel the system provides everything I need
What problems is the product solving and how is that benefiting you?
Bring all my online platforms to one spot to save me time and effort day to day
good online presence management
What do you like best about the product?
the efficiency of user interface makes it easy to manage and update a brand/team's online presence.
What do you dislike about the product?
It does take a little while of use to learn.
What problems is the product solving and how is that benefiting you?
Yext provides a platform with many tools for beneficial social media management
Very concise and cohesive
What do you like best about the product?
I like that Yext is very organized and the interface is very welcoming to first time users. It eases the user in and allows them to venture into different options while also educating them on the usage.
What do you dislike about the product?
I personally do not have anything to dislike about Yext.
What problems is the product solving and how is that benefiting you?
Headshots, information listings, etc.
The insights this platform is vital to any industry
What do you like best about the product?
Up to date information, ranges can go from one day to multiple years! Soon much data collected its incredible
What do you dislike about the product?
Downside is sometimes it takes the next day results to load 24 hrs later ex. if I want to see the change in my yext score from yesterday..it may not be avaliable to me yet
What problems is the product solving and how is that benefiting you?
Telling me what is going right and wrong in my locations in real time. Able to adjust coach and better performance on a daily basis. More sales better people is how I benefit
Yext is easy to navigate and have specialists ready to assist but the approval process can be long
What do you like best about the product?
Easy to navigate and it is an effective way to see your entire virtual presence in one coherent location
What do you dislike about the product?
The approval time to make changes can be frustrating. Also, when you make formatting changes within the editing function, it does not always publish as expected
What problems is the product solving and how is that benefiting you?
Yext helps to connect our teams entire online presence. That helps us cross-manage multiple virtual platforms in a coherent way
Love Yext
What do you like best about the product?
The best part about Yext is the customer service. Every time I have a question or need help, the Yext help desk is the best help desk i've worked with.
What do you dislike about the product?
I wish there was an undo and redo button on Yext
What problems is the product solving and how is that benefiting you?
We are trying to maintain a digital presence for Financial Advisors and Yext helps that
Understanding your Customer
What do you like best about the product?
Yext automates creating media related web sites that allow for uniform distrubution of media and activities.
What do you dislike about the product?
It is startlingly obvious that analyst functions are missing from the interface between Yext and this customer. vocabulary is missing ie entity is a ward location - not a ward as multible wards can meet in one location. the soft ware is not intuitive - most users are low level. our most important function is to maintain the entity/ward location information. i have to intuitively know that knowledge leads to entity and that i need to click on locations to find the old page that was titled entity. why has no one made a master icon list with a button leading directly to ward location? our second most import function is to respond to web comments on our wards. social? reviews? both are glitchy sections. first few times i went to reviews it just returned error messages. as a user the site is overly complicated for the typical LDS support person.
What problems is the product solving and how is that benefiting you?
see comments in first question.
Easy to Use!
What do you like best about the product?
Very easy to use, helpful instructions, quick approval process.
What do you dislike about the product?
Reviewing your changes is hard to understand.
What problems is the product solving and how is that benefiting you?
Easy to update team websites
Good for basic web editing with limited functionality
What do you like best about the product?
Good for basic web editing with simple and clear layout.
What do you dislike about the product?
Limited functionality and clunky white glove service process for more involved editing.
What problems is the product solving and how is that benefiting you?
Easy web design and online presence.
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