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Yext does a great job of managing my LinkedIn page to be in line with BOA and ML policy
What do you like best about the product?
Making sure everything is in good order for publishing profile
What do you dislike about the product?
certain company logos don't populate and time for approval.
What problems is the product solving and how is that benefiting you?
Making sure my profile is in good order with my firms policies
Great Platform
What do you like best about the product?
What I like best about Yext is their Knowledge graph. It's quite intuitive and takes all aspects of UX and SEO into consideration. The Yext team, from account managers to developers, are so helpful and make working together enjoyable.
What do you dislike about the product?
Reporting can be tricky at first, but once it's setup (which Yext will assist with) it's a great tool to discover insights.
What problems is the product solving and how is that benefiting you?
We use Yext to solve customers being able to find our information and ask questions. This benefits us by improving customer self-service, which reduces costs of call centers.
prisedent
What do you like best about the product?
The system is very thorough and streamlined
What do you dislike about the product?
I have not seen any down side of the system
What problems is the product solving and how is that benefiting you?
Its Benefiting me with online marketing my company reviews and brand market with content via blog etc..
Solves a lot of problems for multi location management if working properly
What do you like best about the product?
Yext is convenient to post, edit, view, respond to reviews all in one place.
What do you dislike about the product?
There have been a lot of issues with our locations falling off of the system, creating duplicate pages, reverting back to old info, and profile pictures/posts not linking properly.
What problems is the product solving and how is that benefiting you?
Yext helps provide a one stop place to post to several social outlets instead of individually.
Just what we needed!
What do you like best about the product?
The number of publishers we can post to.
What do you dislike about the product?
I haven't had a account rep assigned yet.
What problems is the product solving and how is that benefiting you?
Helping us manage all of our listings across all platforms within one entity. Helping with responding to reviews too.
Interface
What do you like best about the product?
User Interface can be easy to manipulate
What do you dislike about the product?
I can be a bit wordy at times, sometimes the information feels a bit repetitive
What problems is the product solving and how is that benefiting you?
Social Media engagement
So far very user friendly
What do you like best about the product?
Automatic responses to the reviews and text notifications of each review.
What do you dislike about the product?
That has to log in to reply to a review everytime
What problems is the product solving and how is that benefiting you?
Gather my all digital review at one place.
A Great Platform for Managing Listings
What do you like best about the product?
Yext is integral to handling location details for all of our stores. We use this platform daily. It is very easy to use once things are set up. The support team is very helpful when it comes to helping us manage issues.
What do you dislike about the product?
There is a bit of a learning curve when it comes to setting up new locations in the platform.
What problems is the product solving and how is that benefiting you?
We use Yext to push location information to various platforms for our many stores, as well as for reputation management. It is very helpful when it comes to saving us time, as it pushes information from one location out to over 70 individual sites.
Fairly New User Review
What do you like best about the product?
Seems like a great platform to get the word out about what we offer, keep the world informed, boost your SEO and do it all compliantly with the company's blessing :)
What do you dislike about the product?
So far none that I know of about Yext specifically. Our company has policies and procedures to follow on how to update contact information that can be obscure, so it can be easy to confuse who is in charge of assisting with what.
What problems is the product solving and how is that benefiting you?
Our company maintains Yext as the only platform we can use for managing SEO and online information for our business, so they chose it for us.
New user of Yext
What do you like best about the product?
It replaces a more cumbersome system for updating ads for each promotion. The best feature for me is that when the store is closed for a holiday, I only need to update it on the Yext site and not a multitude of sites.
What do you dislike about the product?
It took me a while to figure out how to override a promotion that we were doing different than corporate.
What problems is the product solving and how is that benefiting you?
It is faster to upload a ad on Yext than it was with our other system. However, there is a feature on the other system that did not carry over (i.e. design before and after projects)
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