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464 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Good product spoiled by overly aggressive sales tactics

  • August 02, 2016
  • Review verified by G2

What do you like best about the product?
PowerListings really is a decent product for getting your local listings consistent across multiple sources. The real-time update feature is unique among its competitors.
What do you dislike about the product?
Make no mistake, this is "rent a listing". Unlike other vendors like Placeable and MomentFeed, they don't lift a finger to help you clean your local data, so that the day you drop PowerListings your data reverts to whatever state it's always been. Their salespeople have been trained to convince you this isn't true. It is.

Speaking of their salespeople, once they have you in the hook they are aggressive to the point of being borderline harrassment. And if you're an agency, think twice before revealing the contact information of your clients, as they will not hesitate to go over your head to contact them if you tell them no.
What problems is the product solving and how is that benefiting you?
Local Search. We wanted a solution to unify listings on multiple sites. Like I said, Yext provided temporary help, but it wan't until we went to a bona-fide Local Search vendor that we got permanent resilts.
Recommendations to others considering the product:
Do your homework. Yext has the hlitziest sales pitch of all the vendors but look at companies with real search expertise in their DNA like Moz Local, Placeable, or Momentfeed.


    Kyle A.

Yext Makes Managing Your Business Information Easy

  • July 05, 2016
  • Review verified by G2

What do you like best about the product?
Updates go live almost immediately and the social media management options are great for SMBs who are strapped from time and cash.
What do you dislike about the product?
It is a bit expensive compared to an investment of only time and effort, but time is worth saving.
What problems is the product solving and how is that benefiting you?
Citation building for clients is a lot easier now. It is a time consuming process and that is the biggest benefit. There are some good options for my clients, specials, food menus, etc.
Recommendations to others considering the product:
Yext is a subscription service and the data record isn't permanent. That said it is useful if time is a premium or if you have duplicate business listings.


    Will L.

Fast Listings & Impressive Performance

  • June 16, 2016
  • Review verified by G2

What do you like best about the product?
Yext delivered exactly what they advertised. We used their PowerListings service for two locations and have been generally pleased with how quickly the listings were published and their effect on increasing our exposure.
What do you dislike about the product?
It requires a year contract (although it's paid upfront) and it's unclear why anyone would continue the service after the listings are published.
What problems is the product solving and how is that benefiting you?
It helped us get a new location recognized by search engines and raised the validity of its corresponding website.
Recommendations to others considering the product:
There are several competitors in this space and while Yext isn't the cheapest option it is professional and ultimately we chose them for this reason.


    Marketing and Advertising

Helpful & Tad confusing at times

  • May 27, 2016
  • Review verified by G2

What do you like best about the product?
It really streamlined our clients local directory submissions. Saved us a TON of time.
What do you dislike about the product?
It was confusing to use at first. There are some tasks to complete that you need access to a lot of the clients information... Sometimes you can't get that access or it takes forever.
What problems is the product solving and how is that benefiting you?
We're solving a lot of inconsistent listings and getting local listings onto directories that were tough to break into.


    Computer Software

Very Interesting application possibilities for Yext and Xone

  • May 21, 2016
  • Review provided by G2

What do you like best about the product?
I like the ease of use and great customer service! Yext has been very responsive to all of our questions!
What do you dislike about the product?
Right now the tools work as advertised, overall good. Once we start to use Xone in conjunction with Yext there might be some additional feature requests, but everything is good thus far.
What problems is the product solving and how is that benefiting you?
I am using Yext for two different business issues. First I'm working with an internal team to use Yext to manage their local listings to keep information consistent. Second, we're integrating with Xone to try to tie together the online to offline/in store tracking components of our paid search campaigns. We are still in the implementation stage for Xone.
Recommendations to others considering the product:
It's


    Insurance

used for updating websites

  • May 11, 2016
  • Review verified by G2

What do you like best about the product?
how many different kinds of areas of a website you are able to update
What do you dislike about the product?
not user friendly for people who are not tech saavy
What problems is the product solving and how is that benefiting you?
updating websites
Recommendations to others considering the product:
make more user friendly


    Richard B.

Good central interface for managing online directories

  • May 04, 2016
  • Review verified by G2

What do you like best about the product?
That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction.
What do you dislike about the product?
Annual pricing is high and you must pay annually to keep your listing information updated through the tool.
What problems is the product solving and how is that benefiting you?
Provide accurate and correct online listings for all of our locations throughout the US.
Recommendations to others considering the product:
They have recently added Google My Business to their feed service, but it is at an additional cost. Individual location pages can also be built out, but it is somewhat costly and carries an annual fee to maintain. Still, this is extremely important if you have several locations and you want customer to find one within their geo.