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Amazing team of people to help you navigate a user friendly website
What do you like best about the product?
I love how user-friendly the platform is. There are countless resources to help you understand how to navigate the website. Also, the Yext team is fantastic at responding when you need help.
What do you dislike about the product?
So far, there is not much I don't like. I'm not sure if this exists but I would like a comment section to suggest new updates. Not a dislike, simply a suggestion
What problems is the product solving and how is that benefiting you?
Creating a centralized location where we can manage all of our locations in addition to streamlining the online reputation management process for our managers. In addition, we've used this to increase our SEO. We've seen an increase in our SEO search by 20% in the first month of implementing Yext.
Highly recommend Hearsay Social for social media needs.
What do you like best about the product?
The system is very easy to use to upload and create posts and social content. A user can now upload videos directly which wasn't offered previously or by competitors.
What do you dislike about the product?
Sometimes the metrics behind reports isn't easy to read or sometimes needs to be fine tuned.
What problems is the product solving and how is that benefiting you?
Middleware platform to allow financial professionals to use social media.
Yext: One Stop Solution for Marketing and E-Commerce
What do you like best about the product?
Yext allows me to create stunning landing pages which makes it easy to catalogue products and services on search engines.
What do you dislike about the product?
Seldom have I encountered any flaw while using Yext.
What problems is the product solving and how is that benefiting you?
Local listing management.
Site search help transform website visitors into loyal and quality customers.
Reputation management.
Site search help transform website visitors into loyal and quality customers.
Reputation management.
Frustrating and time consuming.
What do you like best about the product?
It does help get listings corrected but you have to do a lot of work.
What do you dislike about the product?
Support is non-existent and the entire UX is uninstinctive. It may be affordable but it's run out of someone's garage seemingly. Spend more-and get more.
What problems is the product solving and how is that benefiting you?
It cleans up 80% of your listings and you essentially do the rest
Functionality is good, but have had several account managers that has caused lack of support.
What do you like best about the product?
Access to all of the location/entity hours and reviews.
What do you dislike about the product?
Lack of support, largely due to changing account managers and not having consistency with them.
What problems is the product solving and how is that benefiting you?
Efficiency in responding to reviews and making updates to Google listings.
Yext is user friendly and a great resource for businesses & customers.
What do you like best about the product?
Yext is very responsive and able to be customized to your liking. The reps are amazing to work with and the support department is very fast at responding to issues.
What do you dislike about the product?
There is not much that I dislike about Yext. However, I do wish we were able to get responses to technical questions and integrations answered a bit sooner. Overall there is not much that I dislike about Yext.
What problems is the product solving and how is that benefiting you?
Yext provides us the search experience on the front page of our website. This allows users to perform searches and access vital information quickly. Also, Yext provides location services to allow users to search for a Banking Centers very quickly.
Yext helped us organize and manage 200+ listings across multiple channels
What do you like best about the product?
The most significant benefits of Yext are data consolidation and entry into new publishers. Yext allows us to house all information and details of each of our 200+ locations in one place. Since signing up with Yext, we have been able to create profiles on publishers that we otherwise would not have had time to do. Leads from some of the smaller publishers have already come through!
What do you dislike about the product?
For the more prominent publishers that require authentication, it has been difficult to sync our profiles into the system. I am still not 100% confident in that process.
What problems is the product solving and how is that benefiting you?
The largest pain point that Yext solves is profile management across publishers. Before, if we wanted to change the description of a location's profile, we had to change each profile for that location. Now, we make one change on the Yext platform, which reflects across all publishers.
Yext is versatile, growing, and impactful
What do you like best about the product?
I enjoy that Yext has a comprehensive learning platform (Hitchhikers) and a board for ideas. Yext also has a lot of useful data analytics that are customizable based on the insights you are trying to gather. Our Yext representative has also been very supportive and accessible.
What do you dislike about the product?
Yext has many features that are costly, especially for a growing business like ours. If there were ways to access stronger solutions without having to always pay high prices for it, that would be awesome.
What problems is the product solving and how is that benefiting you?
Yext is allowing us to have visibility on all of our listings and continue to update them in a streamlined way. Yext also is benefiting us by giving us analytics that we can use to inform our decisions made at a regional level.
Listings Made Easy
What do you like best about the product?
Using yext really makes my job easier and life simpler. It allows me to focus on other things that I need to get done because I know that our listings are taken care of and working properly.
What do you dislike about the product?
Honestly there isn't much about yext that I do not like. Sometimes features do not work as they should, like recently I had trouble with the open date feature on some new listings but yext support was more than helpful in getting it fixed.
What problems is the product solving and how is that benefiting you?
Yext is solving the time issue involved with managing hundreds of listings across multiple platforms. That benefits me and everyone on our team by letting us work on other more pressing matters because we know yext is taking care of those for us.
One of the best complies I’ve worked with
What do you like best about the product?
They help with our online listings for a specific company and we have seen great ROI
What do you dislike about the product?
Wish the pricing was a little better but we work well with that team.
What problems is the product solving and how is that benefiting you?
They helped get our listings across the internet and more eyes on our products
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