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Love Yext!
What do you like best about the product?
The support that has been given to my business has been outstanding. The insights and data are great
What do you dislike about the product?
I don't have any dislikes. I have enjoyed my time using Yext and working with the team.
What problems is the product solving and how is that benefiting you?
No problems at this time. The benefits of having updates made quickly has been amazing. I would recommend any business to give yext a try
Recommendations to others considering the product:
Give yext a try you will be happy you did Give yext a try you will be happy you did
Yext Review - Lundy Law
What do you like best about the product?
Communication has been excellent. The team really did a great job walking us through the set up and getting us to feel comfortable with the product. Really excited for results!
What do you dislike about the product?
So far, nothing to dislike. I had a few questions regarding set up but the team made sure I got to where I needed to be. That was difficult but worked out in the end.
What problems is the product solving and how is that benefiting you?
We're definitely solving problems of coming up in other areas of the web. We have struggled with that in the past but Yext has made it extremely easy for us. Really helpful!
Recommendations to others considering the product:
Definitely try it out!
Couldn't do it without Yext!
What do you like best about the product?
The software is super userfriendly, but the Yext team is really what makes the Yext product and services. The team is always fast to respond and super helpful! Really recommend this product.
What do you dislike about the product?
The software does take some time to learn at first. However, the Yext team was super helpful in providing resources and helping to set our team up for success. Otherwise, this product is great.
What problems is the product solving and how is that benefiting you?
Managing more than 50 locations for our business. The Yext tool helps us identify problems and easily find solutions. It allows us to manage reviews. And most importantly, the yext team helps us address problems that we wouldn't be able to fix without their help.
Recommendations to others considering the product:
Don't waste time trying to manage all your listings manually. Yext makes it so easy. Sign up for the extra support, it's been really helpful in saving us time.
Solved a major pain point for 200+ provider healthcare practice
What do you like best about the product?
It's incredibly easy to batch update hours, numbers, and more on the fly. The account management and support teams have been excellent to work with. I strongly recommend budgeting for Premier Support.
What do you dislike about the product?
The duplicate suppression feature is not a complete solution. There is still a lot of manual support required to identify duplicate listings that are auto-populated across the digital ecosystem, which is a major benefit to enlisting Premier Support.
What problems is the product solving and how is that benefiting you?
Online directory management is a major pain point for many organizations with multiple locations. In our case, Yext has greatly reduced the number of confused patients trying to locate our healthcare locations.
Yext met and exceeded expectations
What do you like best about the product?
We used Yext for our website with BBVA and they were more than capable of providing what we needed in terms of search, local listings and much more. Yext integrated well within our website and provided a great basis to grow and increase traffic.
What do you dislike about the product?
The only dislike I had, but was solved after I became more familiar with the platform was the location of certain functions.
What problems is the product solving and how is that benefiting you?
Unfortunately, we have yet to bring Yext into our workflow at PNC after the merger, but I am looking forward to working again with Yext to meet our local listings, FAQs and much more on a daily basis. It works in real-time and we are able to give out that information to our customers much more quickly.
Concentra Digital Marketing
What do you like best about the product?
The support team is fantastic. Further, managing 75 business listings would be next to impossible without Yext.
What do you dislike about the product?
I don't have any dislikes with Yext. It has been a very helpful platform to manage our business listings. Excellent support team.
What problems is the product solving and how is that benefiting you?
Solving for business listing management and duplicate supression. In addition, mass uploads of data as needed and using the Concentra template to add new locations.
Recommendations to others considering the product:
I recommend using the support team.
Great product
What do you like best about the product?
Review management & the ability to keep your brand consistent
What do you dislike about the product?
No reminders for any major updates on profiles for other sites
What problems is the product solving and how is that benefiting you?
Consistent brand rep
Recommendations to others considering the product:
Great product, great at keeping your brand consistent across the web.
Earth Day
What do you like best about the product?
Ease of use. I like that I am ale to manage all of the store listings from one location.
What do you dislike about the product?
Some of the features are vague. It can be annoying.
What problems is the product solving and how is that benefiting you?
Updating Store Hours
Recommendations to others considering the product:
Do it.
Yext has made my job a millon times easier. I count on them to make sure our listings are doing well
What do you like best about the product?
Bulk edits are very helpful to my businessss
What do you dislike about the product?
Sometimes things get lost in the mix but nothing a little communication can't fix
What problems is the product solving and how is that benefiting you?
Consistent information across thousands of listings, GMB updates. Greater web visibility.
A Must for Local Businesses
What do you like best about the product?
I think it's great that Yext makes it so easy for local businesses to have correct information across all online profiles, which is great for proper NAP and SEO purposes.
What do you dislike about the product?
I think the user experience isn't great for some purposes, and I've had experiences working at an agency where representatives from Yext will try to poach our larger clients to try and sell the directly.
What problems is the product solving and how is that benefiting you?
Having proper NAP across online profiles to improve online visibility and SEO online.
Recommendations to others considering the product:
Reach out for support, and make sure that Yext reps arnt trying to poach your clients.
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