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    Hospital & Health Care

Essential for Reputation Management

  • August 31, 2021
  • Review provided by G2

What do you like best about the product?
For having individual and brick & mortar listings within the platform, I like structuring it in a way that makes sense for our organization. Yext's support is also solid, as they're ready to assist no matter the question or issue that needs assistance. Their analytics section is also very robust, providing detailed information on listings and overall performance. Lastly, they have a detailed on-boarding process for new clients and specific steps to ensure we're set up for success in the platform.
What do you dislike about the product?
There's not a lot to dislike with the platform. The filtering options can seem cumbersome at times with so many choices to pick and overall a relatively intuitive tool to get acclimated to.
What problems is the product solving and how is that benefiting you?
Launch the platform to help with reputation management, as well as building upon SEP for our physician and entity listings.


    Professional Training & Coaching

Our individual support is great.. Some things take time - but SEO value is top

  • August 30, 2021
  • Review provided by G2

What do you like best about the product?
The detail oriantation of Desmond and his proactivity
What do you dislike about the product?
some technical constraints between Yext & GMB & more time consiming ticketing system
What problems is the product solving and how is that benefiting you?
SEO
Franchise network listings


    Insurance

Very responsive!

  • August 30, 2021
  • Review provided by G2

What do you like best about the product?
The Yext team is very responsive with excellent follow-up. They strive to address all follow-up items promptly and have the necessary resources available to ensure the project moves along in a timely manner.
What do you dislike about the product?
Vernacular is different. So make sure you understand what is or is not in "scope" based on conversations/email dialog.
What problems is the product solving and how is that benefiting you?
We are working through development timing (more on our side), managed service hours, and rollout schedule.


    Carly N.

Revo Health Review

  • August 30, 2021
  • Review provided by G2

What do you like best about the product?
Premier Support, everyone who helps respond to our tickets is helpful, kind and quick at responding
What do you dislike about the product?
The automated responses after I submit a request
What problems is the product solving and how is that benefiting you?
making sure all of our listings are accurate, uploaded quickly and stay up-to-date


    Hospital & Health Care

Amazing partner

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
Ensures accuracy of all of our providers
What do you dislike about the product?
Not integrated into all the platforms yet
What problems is the product solving and how is that benefiting you?
Yext is great at making sure all of our doctors' and specialists' information is up-to-date and accurate across various online platforms and directories. They have direct APIs into most of the major platforms, and that makes things so easy and efficient for us. We also have a great support team that is always responsive and provides excellent customer service.


    Insurance

Like the products, like the team

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
Products functionalities, technical team which is really competent.
What do you dislike about the product?
We felt sales pressure. I know people needs to sale the products but it has been badly perceived within our organization.
What problems is the product solving and how is that benefiting you?
Centralized management of our advisors listings.


    Sonja S.

Seamless, Innovative, & Client Focused

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
Yext's platform is incredibly easy to use. When you need one place to manage hundreds - thousands of listings, Yext's features make it simple and easy.
What do you dislike about the product?
It is certainly the most costly listings management product on the market; however, their innovative, ever evolving, forward-thinking approach to search is extremely valuable. They are thought leaders in this industry and their team is full of experts.
What problems is the product solving and how is that benefiting you?
Management of multiple listings, collecting data on website search behavior. Yext answers has helped us optimize our website for conversions.


    Financial Services

A must have for all businesses.

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
Yext is the best-in-class business listing software which is a must-have for all businesses that want to grow. Not only is the software strong, but the support is also fantastic.
What do you dislike about the product?
The interface feels a bit industrial and dated, but that's ok as it does exactly what it is supposed to do.
What problems is the product solving and how is that benefiting you?
I am able to help my client's businesses be found more often and drive traffic to their websites, further strengthening SEO.


    Timothy C.

Great Headless CMS for your structured content!

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
Content modeling, User Interface, Training
What do you dislike about the product?
Pricing structure, not pure-play headless CMS
What problems is the product solving and how is that benefiting you?
Business Listing management, structured content management, on-site search, business listing analytics, reputation management, SEO & share of voice within search engine result pages (SERP).


    Terri B.

I highly recommend Yext

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
We have a great manager we work (Brendan) with and he is quick to answer any questions that we might have. Yext is great because all the information we need to get out to our guests is all on one page.
What do you dislike about the product?
Nothing to dislike. Yext is great for our business.
What problems is the product solving and how is that benefiting you?
Yext has been great as we are able to update changes due to covid. Adding masks are worn by employees, etc.