Sales Hub Professional
HubSpotReviews from AWS customer
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Easy, Clean CRM Integration That Saves Time with Tracking, Meetings, and Pipelines
What do you like best about the product?
Very easy to use, clean interface, everything works well with the CRM. Email tracking, meetings, and pipelines save a lot of time day to day.
What do you dislike about the product?
plans are expensive. Some automations are a bit tricky to set up at first.
What problems is the product solving and how is that benefiting you?
It keeps the whole sales process in one place, helps with follow‑ups, and gives clear visibility on deals.
Effortlessly Manages 1,500 Companies with Intuitive Features
What do you like best about the product?
I really like the pipeline feature in HubSpot Sales Hub. It lets me see exactly where all my clients and customers are and what stage they're at. It also enables me to monitor my sales staff, seeing how well they're doing in sending emails and responding to them, as well as listening to phone calls. The initial setup was very easy for me.
What do you dislike about the product?
Hubspot is a bit pricey for a small business
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me manage all 1,500 companies and provides a clear view of where my clients and customers are in the pipeline. It also enables me to monitor my sales staff's performance, email activities, and phone call effectiveness, aiding in sales training.
Clean UI, Strong Integrations, and Helpful “Breeze” AI — Minor UX Friction
What do you like best about the product?
The UI/UX is clean and easy to navigate. The wide range of integrations available on HubSpot is key to making it a single source of truth and improving overall workflow efficiency. Performance has been reliable, and the pricing feels reasonable relative to ROI and competitor options. Support is readily available, and the ongoing complimentary customer success coaching meetings help ensure the educational materials and training are in place for full utilization and maximum ROI. The AI bot, "Breeze," has also been extremely useful for extracting and consolidating data, creating charts, and providing insights.
What do you dislike about the product?
I dislike the UI/UX on the sales performance charts and graphs. For example, one bar chart might show sales rep “John” in blue and sales rep “Jim” in green, but then another chart flips the colors, with Jim in blue and John in green. That inconsistency makes it harder to read and compare results quickly. My other dislikes are likely due to my own failure to access the educational materials available, so I’m not always sure how to perform certain tasks.
What problems is the product solving and how is that benefiting you?
We were struggling to stay organized with sales outreach and to track deal stages across several different tools. HubSpot has given us a clean, single source of truth that keeps everything in one place and makes it much easier to maintain organization. The AI features help automate outreach and reduce manual admin tasks. As a result, we can focus more on selling and less on organizing.
Effortless CRM with Excellent UX and Quick Setup
What do you like best about the product?
I find HubSpot Sales Hub to be a great CRM for managing my sales pipeline. It helps me keep track of interactions, perform sales motion multithreading, and conduct account research. The user experience is amazing and more friendly, which I really appreciate. I also find the call feature particularly valuable since it wasn't available in Salesforce. Setting it up was really quick and convenient.
What do you dislike about the product?
Homepage dashboard can be improved. Should have the option of recently used/mostly used tabs to make it easier to access.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me manage my sales pipeline, track interactions, handle multithreading in sales motion, conduct account research, and removes my dependency on Excel.
Powerful Automation and Insightful Pipeline Visibility
What do you like best about the product?
I use HubSpot Sales Hub for its powerful automation and complete visibility into leads, emails, and deals all in one place. The automation saves time by handling task creation and lead assignments automatically, while the pipeline visibility helps me track every single deal stage and prioritize the right opportunities. It's also worth mentioning that the initial setup was easy with guided onboarding and clear documentation.
What do you dislike about the product?
Sales hub pricing
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to centralize lead management, automate sales tasks, and provide clear pipeline visibility, helping us deal faster and stay organized. Automation saves time by handling task creation and lead assignments, while pipeline visibility helps me track each deal stage and prioritize opportunities.
One of the good feature on HubSpot. Makes the sales rep work more easy.
What do you like best about the product?
The activities option is one of the best to have.
What do you dislike about the product?
Sometimes the activities are not logged on the companies they are attached to the contacts. Multiples issues in the custom options created.
What problems is the product solving and how is that benefiting you?
Tracking the emails, call logs, and other performance-based reports.
User-friendly CRM with limitations
What do you like best about the product?
I greatly appreciate the visual design of HubSpot Sales Hub, as it is the most user-friendly CRM in terms of design that I know. I believe this is the biggest advantage in combination with the many functionalities it offers. The features always help us to have a clear overview and to know where we stand, which facilitates our fulfillment for customers and builds our own sales.
What do you dislike about the product?
The data structure is mostly challenging, especially when creating dashboards. Often, one encounters limitations or doesn't understand immediately. Another difficulty is the connection to other hubs. Even if you only need a small function, it often comes with a massive surcharge because you have to buy a complete package that you end up using only 5 percent of. And in terms of recommendations, instead of an 8, there's only a 5 because you now have to pay to participate in the referral program. I don't know who at HubSpot came up with this crazy idea, but that's why I no longer recommend HubSpot. And the 2 points missing to make it a 9 or 10 are because the newer functions are no longer so easily integrable or not yet well-developed enough to integrate them.
What problems is the product solving and how is that benefiting you?
With HubSpot Sales Hub, we organize our lead management and always keep an overview. It simplifies our fulfillment for customers and enables effective tracking, which supports our sales.
Truly designed for sales and helping you find the right customers
What do you like best about the product?
contacts experience, templates, company information, outreach and campaigns
What do you dislike about the product?
the mobile app is more of a companion but not a fully ready in terms of feature availablity. Also hubspot is more modelled for campaigns and outreach than a typical sales CRM hub
What problems is the product solving and how is that benefiting you?
it benefits our team in reaching out to the prospects and converting them with various tools that are available
HubSpot Sales Hub: Intuitive, Integrated Platform That Streamlines Sales Workflows
What do you like best about the product?
What I like best about HubSpot Sales hub is how effectively it brings sales, marketing, and customer data into one intuitive platform. It makes lead tracking, pipeline management, email follow-ups, and reporting much easier to manage day to day.
The interface is clean (although not easy to learn), and the automation features save a lot of time by reducing manual work and keeping follow-ups consistent.
Another major strength is the integrations ecosystem. HubSpot connects well with tools we actually use, especially Outlook, Slack, and LinkedIn.
I also appreciate HubSpot’s focus on data security and consent management. For teams that care about compliance, contact governance, and managing communications responsibly, those capabilities add a lot of value.
The interface is clean (although not easy to learn), and the automation features save a lot of time by reducing manual work and keeping follow-ups consistent.
Another major strength is the integrations ecosystem. HubSpot connects well with tools we actually use, especially Outlook, Slack, and LinkedIn.
I also appreciate HubSpot’s focus on data security and consent management. For teams that care about compliance, contact governance, and managing communications responsibly, those capabilities add a lot of value.
What do you dislike about the product?
The pricing can rise quickly as your contact database grows. or as you need more advanced automation, reporting, and customization. Many of the most valuable features are reserved for higher-tier plans, which can feel restrictive for smaller teams or companies trying to scale efficiently.
While the platform is easy to use at a basic level, more advanced workflows, reporting setups, and specialized processes can take time to configure and learn. Some areas can also feel a bit cluttered, especially when you are navigating lots of properties, buttons, and menus.
The AI offering is another area that still feels underdeveloped. Breeze AI is not very functional yet and currently feels more like a chatbot with a small amount of context rather than a deeply useful AI assistant.
While the platform is easy to use at a basic level, more advanced workflows, reporting setups, and specialized processes can take time to configure and learn. Some areas can also feel a bit cluttered, especially when you are navigating lots of properties, buttons, and menus.
The AI offering is another area that still feels underdeveloped. Breeze AI is not very functional yet and currently feels more like a chatbot with a small amount of context rather than a deeply useful AI assistant.
What problems is the product solving and how is that benefiting you?
It solves the problem of fragmented lead management, inconsistent follow-up, and poor visibility across the sales funnel. Before using it, it was much harder for us to manage contacts, track deal progress, and connect marketing efforts with sales outcomes across different tools and spreadsheets.
Hubspot Gives Our Sales Team Everything They Need to Sell Proactively
What do you like best about the product?
It provides everything our sales team needs to proactively sell to our customers. Hubspot has really stepped up in terms of reducing admin overhead from sales reps.
What do you dislike about the product?
While there's so much that it offers, it can be sometimes too much to learn for new reps.
What problems is the product solving and how is that benefiting you?
They are moving towards an agentic platform which surfaces what reps need to focus on in real time. In turn, our reps benefit by spending more time on revenue producing activities.
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