Sales Hub Professional
HubSpotReviews from AWS customer
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CRM that works | HubSpot Sales-Hub Got Us Going
What do you like best about the product?
HubSpot Sales Hub (free) gave us just enough to get organized, get buy in from the team to use it, and start tracking — great for launching our first CRM from scratch.
What do you dislike about the product?
Would like better integration from company iPhone directly but that App works good. Just takes an extra step.
What problems is the product solving and how is that benefiting you?
Sales process flow and tracking
HubSpot is a CRM that helps me sell, not a CRM that is a checklist
What do you like best about the product?
It is designed for the sales user, or at least it feels that way. The Gmail extension, I use every single day for email templates, snippets, and meetings links. I use tasks in HubSpot every day as well to make sure nothing falls through the cracks, and the deal view in HubSpot is a daily for me as well to make sure I am staying on top of and nurturing all of my deals. Compared to other CRM's, I have also found it much more helpful and easier to be able to filter views of contacts, companies, and create reports that I would need. Of course it has to do with how your house is set up or how your leadership uses it or asks you to use it, but HS has been so helpful and actually helping me do my job versus being a burden to my job.
What do you dislike about the product?
I can't think of many. It does what i need, and mroe. Some minor improvements may be being able to connect an external calendar to mine for a meetings link.
For example, if you partner with external orgs and want to co-sell together, and present mutual availability to a prospect, you can't do that today with HS meetings link.
For example, if you partner with external orgs and want to co-sell together, and present mutual availability to a prospect, you can't do that today with HS meetings link.
What problems is the product solving and how is that benefiting you?
Pipeline Management, Prospecting management, sales reporting.
Review of Hubspot CRM
What do you like best about the product?
Its very easy to use. Planning tasks, meetings, emails are very convenient. Monitoring of pipeline performance is very intituitive with a great User Interface
What do you dislike about the product?
Nothing significant that I have encountered. But in the pipeline dashboard, some % caluclations looks strange to me.
What problems is the product solving and how is that benefiting you?
Graphical user interface to manage the sales pipeline is very convinient, and gives a birds eye view of the progress. Very easy to manage and control.
Great CRM
What do you like best about the product?
Flow of the CRM
It's easy to find our leads and manage transactions.
It's easy to find our leads and manage transactions.
What do you dislike about the product?
Often change of display so can sometimes be hard to find items
What problems is the product solving and how is that benefiting you?
A fully functional CRM
From CRM Chaos to Clarity — How HubSpot Transformed Our Workflow
What do you like best about the product?
The visibility. Real-time dashboards, deal tracking, and activity timelines give us a clear picture of what’s working.
What do you dislike about the product?
Honestly — not much, but a few things could be better:
Pricing can scale quickly. As you grow and add users or features, the costs can climb faster than expected.
Some advanced customization is limited. For complex sales processes, you may find yourself hitting a ceiling without additional dev support or integrations.
Reporting flexibility. While the dashboards are great for overviews, deeper analytics sometimes require exporting data or upgrading plans.
Pricing can scale quickly. As you grow and add users or features, the costs can climb faster than expected.
Some advanced customization is limited. For complex sales processes, you may find yourself hitting a ceiling without additional dev support or integrations.
Reporting flexibility. While the dashboards are great for overviews, deeper analytics sometimes require exporting data or upgrading plans.
What problems is the product solving and how is that benefiting you?
It’s tackled a few key challenges:
Disconnected data → Now everything lives in one unified CRM, from contact records to deal stages.
Manual follow-ups → Automated sequences keep prospects engaged without dropping the ball.
Lack of visibility → With custom dashboards and pipeline tracking, we finally have a clear view of performance and forecasts.
Sales and marketing misalignment → Shared tools and timelines help both teams work toward the same goals.
Disconnected data → Now everything lives in one unified CRM, from contact records to deal stages.
Manual follow-ups → Automated sequences keep prospects engaged without dropping the ball.
Lack of visibility → With custom dashboards and pipeline tracking, we finally have a clear view of performance and forecasts.
Sales and marketing misalignment → Shared tools and timelines help both teams work toward the same goals.
Overwhelmed with Features
What do you like best about the product?
I like that I could send emails with the HubSpot extension.
What do you dislike about the product?
I got overwhelmed with all the features and had a hard time getting value from it. I ended up spending more time updating the CRM, than meeting with people or closing sales.
What problems is the product solving and how is that benefiting you?
I'm not sure. I don't think it actually solved anything.
HubSpot keeps our whole team aligned and moving fast
What do you like best about the product?
As a marketer using HubSpot Sales Hub, I rely on it every day to schedule social posts, build emails, automate workflows, and create sequences. It’s intuitive, powerful, and packed with tools that help us stay connected with clients and prospects. Beyond marketing, it’s become a central hub for our entire company—customer service, tech, sales, and marketing all operate from the same playbook, thanks to HubSpot. It’s kept us aligned, responsive, and able to move quickly as we grow. Highly recommend it to any team looking for a scalable, all-in-one solution.
What do you dislike about the product?
It sometimes discontinues features or makes changes with little or no communication. These things are always easy to remedy once you figure out what the problem is.
What problems is the product solving and how is that benefiting you?
HubSpot provides a secure, stable CRM with lots of functionality for communication, marketing, customer service management, deals creation and tracking, analytics, reporting, and keeps our team operating on the same page.
Great UI, makes life so much easier.
What do you like best about the product?
The easy to use nature and easy implementation.
What do you dislike about the product?
Not quite as customisable as some competitors.
What problems is the product solving and how is that benefiting you?
Hubspot are providing a great product for end users with it being so easy to use and providing many of the metrics someone in sales needs to see day to day. The automated email functions and the way it groups information together really are huge time savers.
Easy to use
What do you like best about the product?
I brought Hubspot on to my one-person sales org and found it incredibly easy to standup and maintain.
What do you dislike about the product?
Support was a bit lacking given we were an SMB account. Some of the integrations weren't super tight - unclear if that was user error or a lack of support.
What problems is the product solving and how is that benefiting you?
Account and prospect management, prospect follow up
Mixed experience
What do you like best about the product?
Easy to use, does the job, manage the renewal pipeline
What do you dislike about the product?
Often a bit clunky, ai features not really up to date
What problems is the product solving and how is that benefiting you?
It's not always very intuitive. NOt made for post sales teams
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