Sales Hub Professional
HubSpotReviews from AWS customer
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It is a good CRM
What do you like best about the product?
It is easy to use. The instructions for the main functions are clear and very detailed. Most of the customer support are easy to reach and knowledgeable.
What do you dislike about the product?
The integration of outlook desktop. It cannot memorize logins and it logs out automatically every few hours.
What problems is the product solving and how is that benefiting you?
Auto track the email
Excellent and highly recommended
What do you like best about the product?
I love the simplicity of the system, ease of reporting and the ability to view the pipeline in one place. Dashboards are great and easy to set up. Cutomer support is great on live chat
What do you dislike about the product?
Nothing really although the IA report generator is a bit hit and miss. If something gets escalated it often takes a long time to resolve
What problems is the product solving and how is that benefiting you?
It gives us full visibility of the sales process
Great way to track contacts & stay connected
What do you like best about the product?
Being able to connect with leads in a systematic, simple manner. Frank, my Hubspot rep is super helpful, and always quick to respond. I use HubSpot almost every day.
What do you dislike about the product?
The software has a lot of paywalls and features that seem overpriced. I have found 3rd party integrations which are much cheaper to circumnavigate those issues.
What problems is the product solving and how is that benefiting you?
I am able to track my leads, and communicate with them on all platforms.
Great product for users
What do you like best about the product?
Great product; easier to use than sfdc and intuitive
What do you dislike about the product?
Expensive relative to other crm providers.
What problems is the product solving and how is that benefiting you?
Crm for sales tracking
One-stop shop for team growth for Sales and Marketing
What do you like best about the product?
It's both easy to use and loaded with functionalities that improve the way in which I, as a sales person, operate. Allows me to create workflows for most things and tracks all the contact points that are relevant to my department. While its easy to implement, it has a steep learning curve for daily users. I'm using it on the daily and it offers the functionalities we need for operation of a small-ish business.
What do you dislike about the product?
It constantly asks for paid updates for functionalities that were previously free. It's often complicated to implement and adapt to various business requirements as its not very friendly. Integrating with the various platforms we use is very hard, and it has limitations often related to paid functionalities. While customer support is fantastic on its own, when required to provide workarounds for daily operations, it gets too hard.
What problems is the product solving and how is that benefiting you?
It's solving out the scattered data processes, enabling our sales team to work in a cohesive environment with all basic data points reviewed. For a small team, while expensive, it provides the support necessary to operate on the daily efficiently. Our team loves it (even while the adaptation process was very hard and it represented a big restriction on their previous processes) and it's become an effective way to keep track of all the operations we're working on as a remote team.
Intuitive source for deals
What do you like best about the product?
It is a great repository for logging and managing all your deals
What do you dislike about the product?
No real downside..but would be good if there is a feature tour that can pop up once in a while for the end user to be comfortable
What problems is the product solving and how is that benefiting you?
Helps me maintain and track all my opportunities and deals and also gives an idea about the forecast
HubSpot does everything!
What do you like best about the product?
I love the way how a manager in Hubspot reaches out wanting to do meetings with us to reinforce the use of sequences and other features were sometimes not familiar with.
What do you dislike about the product?
I think HS is great, I'm no software developer nor am I 100% familiar with CRM and CSM trends out there lol, can't really say what would work best, I believe its a great tool all around.
What problems is the product solving and how is that benefiting you?
HubSpot is solving our high customer demand email reach outs, its solving our re-engagement process with cold / stale leads and its also helping recycle churned accounts, its easy once you setup your sequences / workflows / dashboards , etc...
Love this CRM
What do you like best about the product?
It has a LOT of features, it's a all-in-one solution. I can track visits to my website, get info on the people that contact me, track my leads and deals easily.
What do you dislike about the product?
At the beginning it can be a bit overwhelming because you see many features but once you start, it's awesome.
What problems is the product solving and how is that benefiting you?
The main problem it's helping me solve is to identiy the source of our incoming leads. Then, track my deal pipeline.
Used Hubspot for B2B
What do you like best about the product?
tbh, it's been very useful for the entire sales pipeline management, creating contacts and integrating HubSpot with other software like Outlook etc.
What do you dislike about the product?
The initial onboarding requires training, which can be a bit draining, maybe making it more customer-friendly, espcially for small organizations that don't need to use it much and dont have dedicated resources to hire hubspots consultants.
What problems is the product solving and how is that benefiting you?
Used Hubspot for B2C calls campaign and it was really effective
Streamlined Sales Management with Powerful Automation
What do you like best about the product?
HubSpot Sales Hub offers a seamless all-in-one platform that’s easy to navigate. Its intuitive interface, robust reporting, and automated lead tracking let teams focus on selling rather than juggling multiple tools.
What do you dislike about the product?
Advanced features can feel locked behind higher-tier pricing, and some areas (like complex workflows) carry a bit of a learning curve. Otherwise, the basic functionality remains strong, but you may need to upgrade for the most powerful automation options.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes lead tracking, automates follow-ups, and simplifies the sales pipeline, saving you time and reducing administrative headaches. By streamlining these processes, it frees your team to focus on building relationships and closing deals rather than juggling multiple tools.
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