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Reviews from AWS customer

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10,000 reviews
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External reviews are not included in the AWS star rating for the product.


    Hospitality

Good overall CRM

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Powerful CRM, has overall flexibility since it's features are all across the board.
What do you dislike about the product?
It is generally user-friendly but some advanced features need testing/need to contact support especially when it comes to the filters used in reports.
What problems is the product solving and how is that benefiting you?
It consolidates everything into one platform so it is a one-stop-shop for all your CRM needs.


    Consumer Goods

I love Hubspot

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Email and Sequence are essential t my everyday business.
What do you dislike about the product?
Allow me to create additional actions from the Email Tab, rather than just Sequesnce.
What problems is the product solving and how is that benefiting you?
I answered it in the previous screen


    Alonzo S.

Considering HubSpot for CRM

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
One of the best CRM platforms for scalability and for keeping up with the latest technology
What do you dislike about the product?
Having a complex system can be daunting at times
What problems is the product solving and how is that benefiting you?
To ensure that Every sale has a cadence attached to it


    Kevin K.

HubSpot is Solid

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I like the flow of it overall, I can navigate easily thru most of it. Some of the recent changes to sales, prospects, dashboards, etc like moving them, migrating/merging, them, like that has been kinda confusing to keep up with, but guess it's also good to make improvements.
What do you dislike about the product?
It can be resource intensive w/Google Chrome, but also that's Chrome. Sometimes clicking on links it can load slow, but can also be combo of things
What problems is the product solving and how is that benefiting you?
CRM and sales and tasks/activities mgmt and tracking


    Cameron K.

Easy and Boosts ROI

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy integration and the ability to know when yo reach out to key contacts at key moments
What do you dislike about the product?
A little pricey, but still a fantastic product
What problems is the product solving and how is that benefiting you?
It helps get in touch with contact in real time with timely, personalized messages and tracking capabilities


    Erin H.

Hubspot ease of use - Ideal CRM for a growing company

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
That we have been able to build, grow and modify as we evolve. At the same we can create visual and KPI metrics needed to understand the company.
What do you dislike about the product?
Does feel like we are regularly being prompted with "upsell" - as well as need for more training. We didn't have a great implementation experience.
What problems is the product solving and how is that benefiting you?
helping us see and understand our data clearer - creating more predictable analytics.


    Wholesale

New CRM for our company

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I like the easy ability to make changes to the layout and create new properties without programer knowledge.
What do you dislike about the product?
It has been difficult to intigrate with our other software systems.
What problems is the product solving and how is that benefiting you?
Keeping track of the interactions with customers across the company.


    Manufacturing

Great experience for a small, mobile sales team

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The ability to control access while managing the entire sales process
What do you dislike about the product?
Sometimes the filters are limited for how we want to sort companies and active lists
What problems is the product solving and how is that benefiting you?
It is helping us keep accurate records, even when accounts are shifted between sales people


    Brian V.

An easy experience...

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
It has everything I need, all in one location.
What do you dislike about the product?
There isn't anything specific that I do not like.
What problems is the product solving and how is that benefiting you?
Keeping track of everything in one spot.


    Industrial Automation

HubSpot Review

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful element was when we had access to the autofill feature for free. We are a small company and need to be cognizant of every cost.
What do you dislike about the product?
The biggest frustration with HubSpot is the platforms inability to automatically link a contact once a new Customer is created.
What problems is the product solving and how is that benefiting you?
Sales Engagement