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Reviews from AWS customer

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    anil k.

Best tool for sales & marketing

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Lead scoring is improved much better, which helps to advance on pipeline improvement. Also, the calendar setup and notes for the leads along with the ai assistant for the writeups.
What do you dislike about the product?
Recently a very disappointing was the extension for Gmail. Also the price is increased quite high. Mobile version for the app is not focused much at all. Reporting & triggers has become more complicated, and a few more automation options around sequences would be handy as well.
What problems is the product solving and how is that benefiting you?
Its like one place where everything is integrated in my organization! Be it sales, marketing & blogs to publish. Even social media is scheduled through HubSpot. User tracking was the biggest headache, & it solved with HubSpot.


    Sunny A.

Best CRM for SAAS

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Hubspot for 3 years now, there are many features i like about it:

1) Gen AI call summary.
2) Integration
3) Email campaign is the one i like most about.
4) Drop downs you can create as per your product requirement.
5) Notification
6) Mobile app version is also great.
7) Dashboard
What do you dislike about the product?
Podcast feature i find it least useful, rest all features are great.
What problems is the product solving and how is that benefiting you?
Email tracking, it gets easier to check, email open rate ans response rate.
Deals Creation, you can check the funnel and deal stage.
Lead Generation.
Account Management.
Team Dashboard and forecasting.


    Manufacturing

Revolutionary

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Everything a sales team needs all in one place! Easy to manage and easy to for teams to work together. Clear visibility throughout the whole sales process from prospect to customer. Customer support is always very responsive and it easily integrates with other software
What do you dislike about the product?
As its so indepth it requires good setup and team training and continual oversight
What problems is the product solving and how is that benefiting you?
true visibility of our pipeline, where people come from to find us, how long it takes to convert, average spends etc it solves the whole problem of running and managing the sales funnel


    CJ B.

Very easy to use and useful

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Going through tasks is very easy. You can get through it very easy. The call integrations are also very solid.
What do you dislike about the product?
There is something strange about the integration with open phone. The first few seconds of almost every call is cut off on our side. I think it's just open phone though
What problems is the product solving and how is that benefiting you?
Email tracking and easy tracking with cold calls.


    Jessica F.

Love Hubspot

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to navigate. We use it for marketing and customer support and the way things are connected makes it so streamlined.
What do you dislike about the product?
One thing I don't like, and it's pretty minor, is the way you drop meeting links in. I usually change the text of the link and it's a bit cumbersome and it's hard to send links of my colleagues. Only other thing is I didn't see a warning before our subscription cost increased; it was automatic. We could've cleaned up our list a bit prior to being increased if we had warning, but we'll figure that out.
What problems is the product solving and how is that benefiting you?
Being able to have a shared inbox, Easily emailing customers and potential customers, Tracking customer history


    Eric G.

A great CRM

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Comprehensive CRM, easy to use, with many options.
What do you dislike about the product?
There are a few nuances on user interface that could be better. But the solution continues to improve.
What problems is the product solving and how is that benefiting you?
Singe source of truth as to what we're doing with various accounts


    Arts and Crafts

The Standard

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, has pretty much every tool I could hope for. Tons of features. Lots of help available both from HubSpot and from out on the internet.
What do you dislike about the product?
Not the most attractive UI for how much time I spent in the software.
What problems is the product solving and how is that benefiting you?
Organizes, tracks, and I know that whenever i want to add a new aspect to marketing and sales, I have a solution within Hubspot. Very comprehensive software.


    Torlock C.

Great tool for marketing and turns leads into deals

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I am liking the new AI features, very helpful in streamlining content and conversations
What do you dislike about the product?
Only thing is the pricing per amount of seats.
What problems is the product solving and how is that benefiting you?
It's gives us a better view of customer data and purchase intent making it easier to make new deals, nature existing clients and understand how we can improve.


    Computer Hardware

I love Hubspot and use it daily.

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
My favorite thing is the feed where I can see interactions with my emails
What do you dislike about the product?
There isn't anything that I dislike so far.
What problems is the product solving and how is that benefiting you?
Outbound Call tracking, convenience of being able to add notes after calls, email tracking


    Kevin J K.

HubSpot is simple to use but can be as complex and detailed as you need

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I like that it can be very simple if I just wanted to load contacts and track activity but it also can be as detailed as I need for instance using the bulk email, activity tracking, and email templates. It's been a game changer for LiveSmart AI.
What do you dislike about the product?
Right now, I don't really have any dislikes maybe the cost for the additional team members but overall it's going well
What problems is the product solving and how is that benefiting you?
Keeping all my sales activity in one place. Loading all my contacts, checking progress and status of outreach and email.