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    Helena G.

Very recommended for small companies

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
We have a small BD team and having a CRM was a huge goal for us. Setting up hubspot was incredibly easy, and their team helped us at every stage of the way. They have costumer support who answers things very rapidy.
Hubsot community: A lot of people use hubspot and there are many blogs with tips, tricks and things you could do to improve your setup.
Competitor differencess: I would recommended to every company (big or small) but specifically for our small company was very easy to use. I have previously used Salesforce and this was much easier and we could have more out of it.
Price: very economical and you can combine different seat pricings to actually pay for what you need.
What do you dislike about the product?
There are many apps you can link to it, which is good but sometimes it feels like it is way too many apps. It is easy to get lost
What problems is the product solving and how is that benefiting you?
Tracking conversations, leads and deals.


    Kofi K.

Easy to use.

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The tasks reminders are really helpful. Adding linked in profiles or email addresses pulls in logos for contacts. I also like the integration to google and fathom.
What do you dislike about the product?
Initially I was unsure which package I needed. I believe I have the right one now.
What problems is the product solving and how is that benefiting you?
Having a one stop shop to see all my contacts and follow up on tasks. Far better than a spreadsheet! I've also used the forecasting funcionality in the deal tracker.


    Computer Software

Hubspot Review

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I like the amount of information that can be included to show all in one place to avoid switching between systems.
What do you dislike about the product?
I do wish the layout was a bit better for the information or there was a way to export the information better.
What problems is the product solving and how is that benefiting you?
Keeping track of revene and Hubspot does that well.


    Marc M.

Over the past 5 years i have seen great Improvements

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The flow of intragration in clicks to campaigns to email responses,it helps with getting through quickly and easily.
What do you dislike about the product?
when leads are dumped in system any matching emails are not being cross referenced to current date that already exsists in my system which then creates new leads that go to another rep which starts a negitive domino effects.
What problems is the product solving and how is that benefiting you?
getting to the masses


    Galen D.

Best CRM I Have Used

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and full of features, all in one.
What do you dislike about the product?
It is a little hard to keep up with the new features and learn how to use them
What problems is the product solving and how is that benefiting you?
It's our one crm where we have all the contact and all sales process is taken care of.


    Manufacturing

All in One Spot

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, gives you great flexability, like the summary for the business.
What do you dislike about the product?
When you change a task, it sets them all to a certain time, and you must go into each one afterwards and change the times. Too much extra work
What problems is the product solving and how is that benefiting you?
Keeps everything in one place and allows me to see with a glance the status


    Ratan P.

Best CRM

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The interface has changed quite a lot, and that’s one thing I don’t like anymore.

In the past there have been a lot of bugs while using the CRM for outreach, which is frustrating.

Even though I integrated the Fireflies notetaker, it’s still not working as expected.
What do you dislike about the product?
There should be an option to control what kind of contacts are created from the Gmail sales extension. It creates a lot of contacts that are personal or that I don’t want in the CRM, and then I have to go through them one by one to clean everything.
What problems is the product solving and how is that benefiting you?
We use hubspot to manage leads, prospecting and keep the data record of our customers.


    Evan C.

Robust CRM and user friendly

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
The customization of the sales cycle stages and permissions.
What do you dislike about the product?
QoS improvements in a timely manner from customers to improve the services and interfacce.
What problems is the product solving and how is that benefiting you?
Providing metrics/KPI's for the sales cycle.


    Medical Devices

Strong CRM and eass of use

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
Simple and intuitive interface with common automation pre-built for fast up time.
What do you dislike about the product?
The a la carte solutions/options are a bit tedious if you're not the admin and have to then get approvals for different feature sets.
What problems is the product solving and how is that benefiting you?
Sales Hub automates tasks like lead tracking, meeting scheduling, and email follow-ups, reducing manual effort and improving our productivity.


    Margaret J.

HubSpot is a Game-Changer for Marketing & Sales!

  • February 18, 2025
  • Review provided by G2

What do you like best about the product?
I've been using HubSpot for a while now, and it has completely transformed the way we handle marketing, sales, and customer service. The platform is incredibly intuitive, making it easy to manage campaigns, track leads, and automate workflows.

The CRM is top-notch—it keeps all of our customer interactions in one place, making follow-ups seamless. The automation tools have saved us so much time, and the analytics provide deep insights into what’s working and what’s not.

Their customer support is also fantastic! Whenever we’ve had questions, the HubSpot team has been responsive and helpful. Plus, their knowledge base and training resources make it easy to get the most out of the platform.

If you're looking for an all-in-one marketing and sales solution, I highly recommend HubSpot!
What do you dislike about the product?
High Costs for Scaling – While HubSpot offers a free tier, its paid plans can become quite expensive as you scale, especially when adding premium features or increasing contacts.

Limited Customization – Compared to other CRM and marketing automation tools, HubSpot can be restrictive in terms of customization, making it less ideal for businesses with complex needs.
What problems is the product solving and how is that benefiting you?
Disorganized Lead Management – It centralizes all contacts, conversations, and deals in one place, reducing the chances of leads falling through the cracks.
Inefficient Outreach – Sales Hub automates follow-ups, email sequences, and task reminders, saving time and improving engagement.
Lack of Sales Insights – With built-in analytics and reporting, sales teams get clear visibility into pipeline performance and deal progress.
Disconnected Tools – It integrates with other HubSpot products and third-party apps, ensuring seamless collaboration across marketing and customer service.