Sales Hub Professional
HubSpotReviews from AWS customer
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HubSpot is great but watch our for their pricing strategy
What do you like best about the product?
HubSpot is an integrated solution that enables all customer contact to be in a single place.
What do you dislike about the product?
Their pricing strategy when you suddenly find a feature you want will cost you $50 a month extra per user.
What problems is the product solving and how is that benefiting you?
It takes all the spreadsheets and other manual systems out of the equation,
Best tool for lead flow management
What do you like best about the product?
It has an easy to use interface and captures most of the details in the lead from the primary source. It also captures UTM and shows it in a pre-defined way. Dashboards in Hubspot are made very segregated which helps in coming to any conclusion easily. We have also integrated it with Zoho CRM, here it helps us is automatically floating data to zoho.
What do you dislike about the product?
Few of the features that Hubspot allows access to are chargeable and their paid plan is very expensive comparing to other tool available in the market.
What problems is the product solving and how is that benefiting you?
Hubspot helps in automation in my job, and reduce 70% of my manual work. It help in maintain all lead to deal conversion data at one place with all the information. Integrating it with zoho also helped us in keeping the records in the right manner and assigning owners to lead/deal to work on it.
Buggy, frustrating user experience
What do you like best about the product?
Simple enough to learn quickly with some tutorials.
What do you dislike about the product?
Everyday I feel like I encounter new bugs with the platform. For instance, today I had to refresh my Sales Hub to make each incremental phone call since it would not load. There's always a new bug with the platform, some days worse than others.
Also, not sure why updates (to lists, sequence enrollments etc.) show up 15-30 seconds delayed, but it always makes me second guess if I've done something correctly or not. As someone who is meticulous about organization and outreach procedure, Hubspot is incredibly limited for enriching data with custom fields and using those in outreach efforts. I've been using the platform for just over 2 months, and I have an entire Google doc where I vent about frustrating experiences on the platform. It's fine if it's a one-off thing, but as I'm repetitively prospecting, these tiny details really get annoying.
Here's the start of the list:
Sometimes, when I’m going through calls, it brings up the old contact after I’ve completed the task
Always need to switch to Mobile Phone Number
Contacts I’ve unenrolled still are being assigned tasks and appear
To modify a tiny detail in my sequence I need to start all over, unenroll, re-enroll...
Also, not sure why updates (to lists, sequence enrollments etc.) show up 15-30 seconds delayed, but it always makes me second guess if I've done something correctly or not. As someone who is meticulous about organization and outreach procedure, Hubspot is incredibly limited for enriching data with custom fields and using those in outreach efforts. I've been using the platform for just over 2 months, and I have an entire Google doc where I vent about frustrating experiences on the platform. It's fine if it's a one-off thing, but as I'm repetitively prospecting, these tiny details really get annoying.
Here's the start of the list:
Sometimes, when I’m going through calls, it brings up the old contact after I’ve completed the task
Always need to switch to Mobile Phone Number
Contacts I’ve unenrolled still are being assigned tasks and appear
To modify a tiny detail in my sequence I need to start all over, unenroll, re-enroll...
What problems is the product solving and how is that benefiting you?
A platform to stay organized and share results with colleagues
Great to get you started
What do you like best about the product?
Easy management of Contacts and Opportunities
What do you dislike about the product?
Basic functionality like the LinkedIn connection is on a higher price trier, link from Contacts to Companies is clunky
What problems is the product solving and how is that benefiting you?
The central hub for contacts & leads makes it easier to focus on advancing opportunities
Easy to setup with multiple integration
What do you like best about the product?
It has multiple integrations and is very easy to set up without any external help
What do you dislike about the product?
Customer support is not very knowledgeable and sometimes does not know about very basic features
What problems is the product solving and how is that benefiting you?
We are using Hubspot sales hub for deal management, email tracking, sales growth reporting and analytics.
Slow, expensive and inflexible
What do you like best about the product?
I like the ability to create custom reports.
What do you dislike about the product?
It loads slowly, the UI is not very nice, and the system is not very flexible in terms of visualizing pipelines
What problems is the product solving and how is that benefiting you?
Keeping an overview of our pipeline. More transparency.
Easy to use
What do you like best about the product?
Hubspot is straightforward to set up, implement and use across sales, marketing, cs and ops.
What do you dislike about the product?
I'd like the CRM to automatically date stamp when deals move from 1 stage to another.
What problems is the product solving and how is that benefiting you?
Tracking deal flow and logging critical customer information.
Robust CRM
What do you like best about the product?
It is very user-friendly, and dashboards and integrations are really easy to use even for people that never used it before. For my sales and marketing teams is a great tool to work together. Build the pipelines they need and connect all the data points.
What do you dislike about the product?
I think the cost is a little bit high. Of course, I understand that it is a very complete and robust tool, however, for small companies it can be pricy
What problems is the product solving and how is that benefiting you?
Our sales department is leveraging this tool to have their sales pipelines in place. Integrations with other tools + a centralized dashboard that connects all the data + automation features are the key points for them that make their job much easier to handle. Previously the team used project management tools, spreadsheets, and a lot of manual work to do all this. Now with Hubspot Sales Hub this is much easier for them.
Great Tool for Growing Sales & Marketing Teams
What do you like best about the product?
It's easy to use and helps automate tasks like managing leads and follow-ups. It works well with the CRM and makes tracking sales simple.
What do you dislike about the product?
It is quite expensive for smaller teams/ startups.
What problems is the product solving and how is that benefiting you?
It helps organize leads, track deals, and automate follow-ups & improving sales efficiency. It also makes it easier to manage the sales pipeline and collaborate with the marketing team, leading to better results.
Navigation, Use, Organization... EXCELLENT
What do you like best about the product?
There's so many things that I love about HubSpot! It makes my life so much easier to keep track of who I've talked to, what we have talked about, and to remember those follow-ups. Even navigating the Deals to get them through the enrollment process!
What do you dislike about the product?
The only thing I wish HubSpot did was more tracking/reporting. We use some of the functions, but they don't cover all the topics that we are hoping to get some data for, so we use google forms for some other things.
What problems is the product solving and how is that benefiting you?
Keeping everything organized so we can properly help out our potential students sign up for class. Our goal is to make it as simple as possible and HubSpot definitely does that for us!
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