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Reviews from AWS customer

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External reviews are not included in the AWS star rating for the product.


    Higher Education

It feels to me as a bit unstructured.

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
The ability to automate workflows to me feels like the most useful part of Hubspot.
What do you dislike about the product?
What I said above, the part where I feel like there's no real tight structure. Could be the way my company has keeping it up for the last couple of years.

Also, customer support closed my ticket without helping me.
What problems is the product solving and how is that benefiting you?
The ability to save and find a lot of sales details.


    Simon V.

Easy to use yet complex enough

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Its very easy to use. I had no experience with hubspot but got the hang of it very fast.
What do you dislike about the product?
The UI change quite often making it confusing sometimes
What problems is the product solving and how is that benefiting you?
relationship management and E-mail marketing.


    Computer Software

Compared to others beautiful user experience - self-service - self learning

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
The super easy reporting functionalities and the view on deals
What do you dislike about the product?
I am a super happy customer. I can do whatever I want. Great
What problems is the product solving and how is that benefiting you?
have so optimial view on our contacts and companies add any point in time


    Doğukan .

Great Experience with HubSpot Sales Hub

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Hub gives our team members a whole overview about all the sales processes.
Using CRM effectively as muhc as possible made us see better result in customer relations.
What do you dislike about the product?
Turkish language support is a must for a CRM like HubSpot.
What problems is the product solving and how is that benefiting you?
Managing ccustomer relations as whole. Following up ton date with ongoing processes.


    Information Technology and Services

Best CRM experience

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
AI summary and reporting capabilities by AI prompts.
What do you dislike about the product?
There is insufficient AI support for workflows, and I am unable to set up AI agents tailored to handle different tasks.
What problems is the product solving and how is that benefiting you?
The reporting module is very helpful for tracking and analyzing sales figures.


    Andrew M.

Is HubSpot Any Good?

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and great for real-time engagement.
HubSpot is a user-friendly platform that simplifies customer engagement with its intuitive interface and robust features. It’s easy to set up, and integrates seamlessly with other tools, and the real-time analytics make it simple to adjust campaigns for better results. Plus, their customer support is super responsive and always helpful when you need a hand.
What do you dislike about the product?
Some people find HubSpot’s advanced features a bit tricky to learn. It’s also on the pricier side, especially for smaller businesses, and some tools can feel overcomplicated if you don’t need all its functionality.
What problems is the product solving and how is that benefiting you?
HubSpot solves the problem of managing and automating customer engagement. It handles behavior tracking and personalizes campaigns, saving you time and effort. For me, it makes it easier to track analytics and adjust campaigns, so I can focus on the business. I also think that the integrations with other tools make it super convenient.


    Kelvin L.

Pleasure using Hubspot

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
It is so user friendly. i am able to see all my deals in one glance. The linkage to account or user allow me to drill and see a marco picture at company level on who and where are the users.
What do you dislike about the product?
I will suggest incorporating some charts. good to see at a glance opportunities for the week or activities for the week (if it is there already, i just need to familiaries myself more)
What problems is the product solving and how is that benefiting you?
Sales is the lifeline of almost all companies. With Hubspot, we are able to track the sales funnel, close rate, activities, engagement with accounts and users and revenue by product and others. Data don't lie. So with all these necessary data, we are able to gain a better understanding on which product sells, the sale process or length, and other intel such as pipelines by sales rep to make corrective measures such as ramping up activities to increase pipelines etc.


    Mary S.

Hubspot is in a league of their own

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
I like the automation capabilities in the deal pipelines and how everything can be segmented and filtered.
What do you dislike about the product?
I like the prospecting workspace but I think it needs some work still.
What problems is the product solving and how is that benefiting you?
Management of all pipelines with various product lines and tracking ARR and deal amounts for commission payouts.


    Information Technology and Services

Review of Hubspot

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
the ability to send mass marketing emails, and a variety of tools
What do you dislike about the product?
not user-friendly, the UI is clunky,and no live support for users
What problems is the product solving and how is that benefiting you?
We changed to hubpost from another platform and I used to to keep track of marketing campaigns. Mass targeting and more customised targeting


    Financial Services

Easy to navigate and great features

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to navigate and learn the software and has multiple features that are helpful when creating campaigns for certain audiences. Easy to integrate with other apps that we use.
What do you dislike about the product?
Could have more features for social media or tips and tricks
What problems is the product solving and how is that benefiting you?
Hubspot helps me identify which social media platforms to post on, as well as find different customers and leads that I can reach out to.