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Reviews from AWS customer

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    Vaibhav P.

Awesome CRM

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
It's very easy to use and and its have a lot of features to create task, call , email everything
What do you dislike about the product?
The thing that I dislike about the sales hub is when we are trying to make a call every time we need to start the call recording button.
What problems is the product solving and how is that benefiting you?
To Maintain the data of the clients


    Financial Services

Best CRM out!

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate how HubSpot provides a clean, user-friendly CRM system that's easy to navigate and build within.
What do you dislike about the product?
I dislike that reporting features are limited with this system.
What problems is the product solving and how is that benefiting you?
Keeping customer information organization and leads in a nice, workable manner.


    Education Management

HubSpot is an excellent tool for managing your CRM in one place.

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
It helps you track important information, notes, reports, and revenue efficiently. Besides their customer support is fast to reply.
What do you dislike about the product?
The LinkedIn Sales Navigator integration with HubSpot isn’t very seamless. I encountered issues when trying to connect the lists I built in Sales Navigator with HubSpot, as it requires manual syncing. Additionally, reaching out to customers via LinkedIn messages through HubSpot can’t be automated. If you’re using automated sequences, you’ll need to send LinkedIn messages manually.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves several key problems by providing an all-in-one platform to manage customer relationships, streamline sales processes, and improve team collaboration. It helps automate and track sales tasks like email follow-ups, deal management, and pipeline tracking, reducing the manual effort needed. The benefit is increased efficiency and productivity, as everything is centralized and easy to access. It also offers valuable insights and reporting, helping sales teams make informed decisions and improve their performance over time.


    Information Services

Keeping tracks made easy

  • October 18, 2024
  • Review provided by G2

What do you like best about the product?
We can customize the dashboard according to our need
What do you dislike about the product?
The tool has great features but if they can work on the UI more that would be great, The UI can be more appealing
What problems is the product solving and how is that benefiting you?
Pipeline building and management, And keeping the track of the activities of the members in the team.


    Jessie C.

One stop for everything customer related

  • October 18, 2024
  • Review provided by G2

What do you like best about the product?
The follow up available to know in witch stage every customer is.
What do you dislike about the product?
At the moment I want to be able to see a clear pipeline of the customers.
What problems is the product solving and how is that benefiting you?
looking for any information available from our customers


    Vanessa B.

Seemless Integration

  • October 18, 2024
  • Review provided by G2

What do you like best about the product?
It has been a game-changer for our team! From seamless communication to streamlined workflows, this integration has greatly enhanced our sales process.
What do you dislike about the product?
One aspect that can be a bit frustrating is the call quality at times. While this isn’t entirely an integration issue, occasionally dropped calls or voice lags can disrupt communication.
What problems is the product solving and how is that benefiting you?
Setting up workflows within HubSpot based on call outcomes has allowed us to create more personalized customer journeys. For instance, automatically sending follow-up emails or tasks based on a call disposition has enhanced our engagement efforts and reduced response times.


    Terrill S.

Good

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
The ability that everyone has to view what has happened with a client. It is easy to sort through the information you are looking for, such as a call, email, text message. I like that when it is linked with Hawk Soft you have a quick overview of their policies and that you can associate any call to the customer.
What do you dislike about the product?
I dont like how when a customer has multiple numbers they use it is difficult to associate all of them with the customer
What problems is the product solving and how is that benefiting you?
It allows us a quick place to track all of our sales pipeline, it allows us to add automation to do things that would take time for an employee to do.


    Business Supplies and Equipment

Hubspot: Great tool for managing sales pipeline and customer engagement

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
One of my favorite features about the Sales Hub is the ability to link deals to companies and to contacts. Its a convenient reference point. Also, the email task reminders have always been a beneficial tool to ensure you stay on top of all your follow-ups.
What do you dislike about the product?
When creating a new deal, I dislike the feature "Add timeline activity" from company or contact. If the feature is enabled, it creates a mess in the company or contact.
What problems is the product solving and how is that benefiting you?
Our company uses HubSpot Sales Hub as a tool to effectively monitor our sales pipeline and provide senior management with growth and revenue projections. Personally, it has also been a very useful system for managing my workload and ensuring timely follow up on deals and a way to record historical engagements with customers.


    Stacey R.

Accurate and user friendly

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
The way it links to your Aircall contacts and you can set tasks, all info you need can be added through colums and onboarding
What do you dislike about the product?
Nothing, its been very usefull, However returning to the main menue i would have made easier.
What problems is the product solving and how is that benefiting you?
Making it easier to track sales and customers, the amount of information you can store is amazinf


    Maddy M.

Central Hub for User-Friendly Sales Management

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub is very user-friendly, and I rarely have an issue trying to figure out how to do something in there. I've been using the HubSpot insights function on the target accounts page lately, which lets me do a little bit of research on a prospect before reaching out to them. The initial setup was very easy.
What do you dislike about the product?
There are a few small things I find more inconvenient than detrimental to making sales. One aspect is sending emails; I don't feel it's the most efficient process. There are a lot of restrictions when it comes to how to send emails, in my opinion.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a central hub to track all sales information, solving the problem of quickly locating the data we need. It prevents us from searching through different sources.