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Reviews from AWS customer

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    Brenda S.

Sales Hub Review

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Fantastic and easy to use automation and reporting.
What do you dislike about the product?
Haven't found one yet. Its easy to use and integrates seamlessly with our tech stack.
What problems is the product solving and how is that benefiting you?
Sales hub combines sales, marketing and lead gen teams day to day activity and is our single source of truth for customer data


    Marketing and Advertising

Easy to use customer and deal management

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, many features and integrations
What do you dislike about the product?
additional cost to use all of the features
What problems is the product solving and how is that benefiting you?
organizing all ongoing deals in the pipeline and customer information


    Austin C.

Sales Hub has been upgraded

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Easy automation between marketing & sales hub allowing us to have an effective GTM Motion
What do you dislike about the product?
It's been a slower growth too and until recently a lot of account based marketing tools we use to enable our sales teams were not initially integrating into hubspot.
What problems is the product solving and how is that benefiting you?
It's our single source of truth for prospecting and moving deals through our pipeline


    Computer Software

Easy and Powerful

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, easy to configure to fit with your sales process and so many connectors available to empower your teams, whatever if they need to connect to their mailbox, calendar, LinkedIn, data sources ...
What do you dislike about the product?
Sales Hub is becoming more and more enterprise friendly, but still lack some features to do so - for example some improvements on the permissions would be welcome
What problems is the product solving and how is that benefiting you?
A tool easy to use with a very large ecosystem of partners and marketplace. A nice API allowing to build specific use cases when needed


    Donna B.

Happy HubSpot Sales User

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Sequences, Snippets, Ever Evolving, Help,
What do you dislike about the product?
The fact that help is less chatting with a customer rep and more sending out things to read to solve problems.
What problems is the product solving and how is that benefiting you?
One spot for all customer information, and communication. Tracking the customer journey and those decision makers that come on later in the deal by their CC on the email. Able to then use that info to create new leads on new deals.


    E-Learning

Great experience

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot has streamlined a lot of our sales processes. We also integrated seamlessly with marketing.
What do you dislike about the product?
I'm looking forward to the implementation of AI agents to help write follow up emails.
What problems is the product solving and how is that benefiting you?
It's easy to keep track of client touch points.


    Ryan C.

HubSpot user experience for medium tech firm

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
It helps us quickly track potential and existing cutomers in a very easy and fast manner. The features including tracking customers' emails and the current stages of each in the sales funnel are a big plus for the commercial team to manage. Very easy to integrate the platofrm with our existing systems. The teams use Hubspot everyday.
What do you dislike about the product?
We would appreciate a feature for example, a quick survey to more easily for the team to receive prompt customer feedback.
What problems is the product solving and how is that benefiting you?
Hubspot provides a platform for us to consolidate information reciving from business calls, phone conferences, customer visiting, etc. Pretty much tracking all the necessary info for the team to perform in a very efficient way.


    Madelon B.

Intuitive platform for smooth sales

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
I love the flexibility provided with in Sales Hub. With various business processes I receive many requests for pipeline customization. Sales Hub is intuitive and easy to navigate configuration options.
What do you dislike about the product?
Nothing. Looking forward to sharing with our Sales team the new Sales workspace.
What problems is the product solving and how is that benefiting you?
Sales Hub has provided us with a tool to centralize all our sales activity and sales enablement for new and existing business. Our executive teams love the flexibility in reports and dashboards. Prior to Sales Hub our sales team was not aligned nor did we have a success tracking and measurements. Sales Hub has solved these issues for our team.


    Non-Profit Organization Management

Lots of tools, so little time

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Sales Hub has more than what our Sales team needs to succeed, but it's been hard to re-platform an already busy team to a new suite of tools.
What do you dislike about the product?
Sequences are great, but it would be nice to edit emails after the sequence has been turned on. It would also be nice to enroll contacts in a colleagues sequence without having to use a workflow.
What problems is the product solving and how is that benefiting you?
Sales hub is helping us track our mid-funnel handoff between Marketing and Sales to make sure no leads slip through the cracks.


    Mackenzie C.

Sales hub is the way to go!

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Concise and clear information all in one spot. Easy to use amongst multiple team members to keep information aligned with the goal of the sales team. Easy to pull reports and data.
What do you dislike about the product?
Would like to see pop ups available to serve as reminders and not just through task list.
What problems is the product solving and how is that benefiting you?
Automating and streamlining the sales process as much as possible.