Sales Hub Professional
HubSpotReviews from AWS customer
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A system that becomes your partner
What do you like best about the product?
Connected data at my fingertips. Brings together all the relvent information that enables richer conversation with our Clients.
What do you dislike about the product?
None really. Downside is , i wish we have started earlier.
What problems is the product solving and how is that benefiting you?
Helps track the lifecycle of oppertunties and connects all relevent data points that relate to the Client. Also helps us to connect Client interations across hundreds of interations.
Great customer service
What do you like best about the product?
Easily keep track of contacts and sales.
What do you dislike about the product?
I don't have any dislikes. I love the way HubSpot works.
What problems is the product solving and how is that benefiting you?
Keeping track of customers and contacts easily
The easiest sales hub option I’ve ever worked with
What do you like best about the product?
It's much more user friendly than other sales centric CRM products. The user experience is natural and does not require extensive training to operate in. With growing and changing teams, ensuring we can get our sales members up to speed on how to work the CRM quickly is crucial to enabling them to sell.
What do you dislike about the product?
My biggest frustration is less with the Hub itself and more with the salespeople who use it, or should I say don't use it well. They tend to leave out important details. In an aspirational world, the system would auto capture these details where possible and remove the burden from our sales team.
What problems is the product solving and how is that benefiting you?
It's allowing us to have our sales and marketing data integrated. Rather than having silos of information, everything can be reported on in the same place. This ensures accuracy and allows us to make better business decisions for the future.
User friendly
What do you like best about the product?
Its intuitive interface allowed our teams to hit the ground running without requiring deep technical expertise.
What do you dislike about the product?
The App, while it's getting better, it's still not great for our field people.
What problems is the product solving and how is that benefiting you?
Retention
Love the tool and user experience. Only downside is synchrony with a highly customized salesforce
What do you like best about the product?
User experience and cadences. Very easy to use
What do you dislike about the product?
Only challenge is sunching wiyh our CRM once someone becomes a customer.
What problems is the product solving and how is that benefiting you?
Consistent sales activity
User-friendly & Great Support, Minimal Limitations
What do you like best about the product?
It's an extremely user-friendly platform. As a new-to-Hubspot admin, it has been a lot to learn, but it has been easy to gradually introduce each new tool to our team. Tons of support and knowledge base for everything.
What do you dislike about the product?
I struggle with the reporting. I have access to almost everything, but there seem to be limitations to what data I can combine and I can't seem to run anything with a calculation (YoY or MoM, for ex). This may be my own skill limitations!
One thing I have found that I wish it had is a way to track users performance towards sales strategies. Hubspot reps have recommended Playbooks, but there isn't a way to measure progress toward the goal listed in the playbook.
One thing I have found that I wish it had is a way to track users performance towards sales strategies. Hubspot reps have recommended Playbooks, but there isn't a way to measure progress toward the goal listed in the playbook.
What problems is the product solving and how is that benefiting you?
Our sales team was using Salesforce before in an inconsistent (and often incorrect) way. Hubspot has had a much higher adoption and so far is cleaner data. We now have much better visibility into our teams' performance, activities, and the engagement with their accounts and contacts.
User turned advocate
What do you like best about the product?
Sales Hub allows us to manage our pipeline quickly and efficiently.
What do you dislike about the product?
I can't think of any off the top of my head - it's fairly user friendly.
What problems is the product solving and how is that benefiting you?
It keeps everything in one place and allows us to see it all without going back and forth to different platforms.
A efficient sales team
What do you like best about the product?
Easy to explain. Easy to use even for older rep. Like the fact that there are step by step for everything for my sales tean
What do you dislike about the product?
A bit harder to manager existing customer for CS and prospects for Sales. Not sure how to maximise prospecting tool yet.
What problems is the product solving and how is that benefiting you?
Automate everything for cold outreach
It's a breeze
What do you like best about the product?
How it incorporates custom objects and custom events
What do you dislike about the product?
Rate limits to ingest data. It's challenging to get all my data into Hubspot.
What problems is the product solving and how is that benefiting you?
It enables me to track all my Inbound and outbound sales activities.
Platform on the rise
What do you like best about the product?
It's highly intuitive to use. Any non-technical individual can easily find their way and creative some exciting content. It's simple and easy for most but has potential for some highly sophisctaed workflows too
What do you dislike about the product?
From an IT persceptive there are a number of limiations. As a support team we are constantly managing limits to ensure we do not overload or hault usage in the platform.
What problems is the product solving and how is that benefiting you?
Simplying out vast tech eco-stake. Hubspot is a easily way to consolidate what we are using in a single platform. especially with the grwoing functions
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