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    Mark T.

I have been using HubSpot sales for many years and it is an essential tool for sales professonals.

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
Versatility is key and determining factor for users. Simply the best.
What do you dislike about the product?
It is very unforgiving in a few things. Can´t pin point them right now.
What problems is the product solving and how is that benefiting you?
Primarily being organized. Task assigments and territory shifting.


    Monica O.

user friendly

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
That I can create reports for everything and it's always up to date, the reports are easy to read and the platform is really organized.
What do you dislike about the product?
That sometimes it slows down, but it's very rare.
What problems is the product solving and how is that benefiting you?
Up dated reports, and view daily numbers of calls, emails, enagagements, sales closed, and lost. So we can keep track of how we are doing number wise.


    PHIL L.

HubSpot is my most favorite CRM application I have been using for my work as a business developer.

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
There are many things I love about HubSpot Sales Hub such as: I can create templates to send out my message and call out to reach my potential and current customers. I can track their activitives (when they open my email, how many times and when) and a lot of other features I appreciate from HubSpots. I love the integreation of HS (HubSpots) and Outlook and my cell phone to call out.
What do you dislike about the product?
I cannot search phone number or a specifice name in some forms. Please enhance the search capability of HubSpots. Also, the Help function needs to be improved as well.
What problems is the product solving and how is that benefiting you?
I especially love those features such as keeping track of the potential and current customers activities. The integration of HS and Outlook and my cell phone. The import function of Excel file into HS and many other features of a CRM.


    Legal Services

Love hubspot!!

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
That we can create automated tasks and reminders
What do you dislike about the product?
N/a, enjoying all the features offered through HubSpot
What problems is the product solving and how is that benefiting you?
Automated task and emails


    Biotechnology

HubSpot does a good job for us to coordinate our sales, sales pipeline, marketing, and ops teams

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
Being able to track and modulate deals in the pipeline and easily track new attributes.
What do you dislike about the product?
Whenever I want to run a specific type of analysis and it is not capable.
What problems is the product solving and how is that benefiting you?
Tracking the performance and impact of our many different startegies and tactics. Tracking deals. Understanding why deals win/close. Forecasting.


    Computer Software

A good CRM combined with an excellent content marketing solution

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
Its integration with HubSpot Marketing Hub.
It is free for the basic version (limited though in scope of course).
Large scope of integrations.
Seamless integration with Wordpress.
Good as a one stop shop.
What do you dislike about the product?
Not so easy to use, depending on the features that are concerned. There would be a need for making information accessible (by for example displaying more information in a screen rather than using large fonts for esthetics). Sometimes easy to use might not feel the best from a designer point of view, but everyday work required quick access to a lot of information without scrolling if possible.
What problems is the product solving and how is that benefiting you?
Facilitating the sales process by getting all the information about leads (thanks to integrations with marketing data...) .
Building a continuous process from marketing to sales to reporting - in the same tool.
This results in a more efficient marketing (less impact on sales per se, although the improved access to information of sales is also valuable).


    Maddalena B.

Best CRM for long and complex sales

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is how it excels in managing long and complex sales processes. Its robust set of features is tailored to handle the intricacies of multi-step deals, making it easy to track every interaction, from the first touchpoint to closing the deal. The customizable pipelines allow for detailed segmentation and monitoring of each stage, ensuring nothing falls through the cracks. Additionally, the seamless automation tools, and analytics provides a 360-degree view of every opportunity, empowering sales teams to make data-driven decisions and optimize their strategies.
What do you dislike about the product?
One area where HubSpot Sales Hub could improve is in its user-friendliness, when it comes to create dashboards. While the platform offers powerful reporting and analytics tools, the dashboard customization process can be a bit cumbersome and less intuitive than it could be.
What problems is the product solving and how is that benefiting you?
1. Automated Workflows and sequences: Manual tasks like sending follow-up emails or updating records can be time-consuming and prone to errors. HubSpot’s automation tools eliminate much of this manual work by automating routine tasks, allowing the sales team to focus more on building relationships and closing deals. This increases productivity and reduces the chances of human error.

2. Sales Pipeline Management: Managing a complex sales pipeline with multiple stages and stakeholders can be challenging. HubSpot Sales Hub offers customizable pipelines that provide clear visibility into each stage of the sales process. This helps in better forecasting, prioritizing leads.

3. Knowledge capitalisation: Sales often involves teamwork, and HubSpot Sales Hub facilitates better collaboration among team members. With shared notes, tasks, and communication logs, everyone is on the same page, reducing miscommunication and fastening onboarding.

The benefits of these solutions are evident in increased efficiency, better customer engagement, and ultimately, higher sales conversion rates.


    Real Estate

Perfect for

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
It is an easy-to-use and intuitive platform perfect for a small sales team but can support large organizations.
What do you dislike about the product?
I haven't found anything missing that supports our sales group.
What problems is the product solving and how is that benefiting you?
HubSpot allows our business to know when to engage with warm prospects. The team has leveraged insights from warm prospects (clicks to pages), resulting in outreach to prospects at the right time.


    Debora A.

Valuable insights into my b2b social media efforts

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
The fact that I can schedule my posts using HubSpot and analyze the results across platforms is very useful. Being able to see which leads came from social media is incredibly helpful and highlights the importance of social media both as a lead-generation tool and for brand awareness. HubSpot also offers a great view of lead sources, allowing us to understand which marketing efforts are delivering the best results. They also easy to use, good customer support. I use it literary everyday.
What do you dislike about the product?
I can't schedule Instagram Stories on their social platform yet, but I'm happy to be one of the beta testers for this tool and to see that they are considering it.
What problems is the product solving and how is that benefiting you?
Lead Managment!


    Patryk S.

Hubspot best CRM tool I've used

  • August 23, 2024
  • Review provided by G2

What do you like best about the product?
Tool is very easy to use, have a lot of useful features, it's very easy to setup automatically changing deal statuses. It is a great notification tool. Also it's very easy to integrate and implement.
What do you dislike about the product?
Best features are locked to the higher tiers of subscription.
What problems is the product solving and how is that benefiting you?
Deal desk and CRM use cases.