What do you like best about the product?

It's cheaper than Salesforce and easier to use. Additionally, when it comes to useful features Sales Hub lets you connect your personal inbox and send bulk emails from it.

What do you dislike about the product?

Can be expensive, especially for additional users plans.

What problems is the product solving and how is that benefiting you?

It helps in lead management, email tracking, and sales automation.

What do you like best about the product?

What we have found most helpful is how to organize sequences. It's easy to have multiple sequences running at the same time, and to evaluate them afterwards. I loved when Hubspot added the A/B testing, this had an impact on our sequences.

What do you dislike about the product?

The biggest downside is that it takes time getting into the tool, and that it is relatively expensive.

What problems is the product solving and how is that benefiting you?

Managing a lot of contacts simultaneously.

What do you like best about the product?

I like HubSpot sales very much becasuese of follwing reasons:
1. I am using apollo.io for lead genration and email marketing and Hubspot sales is the most easiest CRM that got integarted with my appolo.io account.
2. HubSpot sales has good costomer support.
3. I use this CRM daily.

What do you dislike about the product?

As of now i do not find anything that i do not like about this CRM so sorry guys.

What problems is the product solving and how is that benefiting you?

I am using apollo.io for lead genration and email marketing and Hubspot sales is the most easiest CRM that got integarted with my appolo.io account.

What do you like best about the product?

* Free plan available, genuinely usable for working with a small team
* Ability to mix and match pricing plans
* Almost no restrictions on the number of added contacts
* Many integrations with data import tools
* Detailed documentation
* Shared inbox
* Automatic email read tracking
* Automatic company data filling
* Built-in tools for mass mailing and automation
* Built-in meeting scheduler
* Tabs with filters
* Ability to collapse individual deal stages
* Data deletion protection at the level of individual user permissions
* Fast scrolling through long contact lists with pagination
* Automation versioning
* Ability to set goals
* Invoice form configurator
* Ability to sign invoices with an e-signature
* 2FA

What do you dislike about the product?

* Out of more than 20 CRMs I’ve worked with, HubSpot has the most inconvenient interface. To reach anything, you have to open the left menu and then click several more times. The left column, how it's grouped, and the inability to configure it creates a lot of visual noise and problems.
* Custom labels cannot be highlighted with color.
* The system interface is very gray and lacks visual contrast, especially in contact lists and cards.
* Cannot add a list of deal break reasons and track analytics on them.
* There is no 'Link' field.
* There is no 'Country List' field.
* There is no 'Button' field.
* Any changes require extra clicks for confirmation. Why not just add an undo option if you're so concerned that users might accidentally do something wrong?
* There is no dark mode.
* No time control at the stage level.
* No templates for documents.
* Very inconvenient dashboard system. It's unappealing to access these reports, and configuring them to fit your needs is difficult.
* Goal management is very limited; it's even hard to add a goal for the number of contacts.
* Reports in the free version are useless. They are all tied to goals that are not available on this plan.
* Limited number of currencies. In the free mode, you can only use dollars, and even in the paid version, there are restrictions of 5-30 currencies. What’s stopping you from allowing the use of other currencies, including custom ones?
* Onboarding cannot be disabled.
* You can only sign invoices with an e-signature, but not documents and contacts, which would be more logical. The company has a contract with Dropbox, but for some reason, you still have to connect Dropbox for a fee.
* No interface settings sharing (menu, field composition).
* No custom workspaces.
* The CRM has significant UI/UX issues.
* Pop-ups cannot be closed with Esc.
* Search with Cmd+F doesn’t work.
* Forms cannot be submitted with Enter.
* You cannot bulk-select contacts with the keyboard (Shift + Click). Do you even use your own system?
* No versioning of changes and restoration of object structure.
* Changes don’t apply without refreshing the page.
* No grouping of values in drop-down lists.
* Values in drop-down lists get cut off (you have to make columns wider).
* In the shared inbox, you can't send an email on behalf of the contact owner.
* Contacts don't have a field that indicates the number of new emails like in Monday CRM. Honestly, email and notification management in HubSpot is its weakest point. I still can’t get used to it and have to conduct all conversations in Gmail without involving HubSpot.
* The deal card is not interactive—you can't add subtasks (again, hello Monday).
* Color indication for stage expiration is set through automation and is not available to all users (why not just add a column to indicate the deadline like in Pipedrive?).
* No deal boosting (won/lost) to quickly remove a deal from the pipeline.
* Many languages are missing, including Russian.
* You can’t repeat a deal at a specific stage after closure.
* No nested deals (look at how it’s done in Monday).
* No Kanban view for contacts.
* Contacts cannot be grouped (you have to change the status for all contacts, even if you’re only working with one).
* You can’t set a middle name for a contact (only through a custom field).
* No bulk operations for all fields (not individually, but all at once like in Pipedrive).
* No automatic duplicate management.
* No conditional color selection for fields.
* No undo for contact deletion.
* No notification settings for individual tables.
* Many tools that have integrations with HubSpot are much more expensive than those without the integration.
* Cannot add multiple signatures.

What problems is the product solving and how is that benefiting you?

We successfully migrated our contacts from Monday and Pipedrive, allowing us to manage a larger dataset. Additionally, this system has significantly fewer bugs and limitations compared to Pipedrive.

What do you like best about the product?

All-in-one solution that offers a comprehensive platform for marketing, sales, and customer service.
User-friendly interface platform is designed to be intuitive and easy to use, even for those without technical expertise. Powerful automation tools streamline processes and save time, allowing teams to focus on high-value tasks.

What do you dislike about the product?

hile HubSpot offers a user-friendly interface, its comprehensive features can be overwhelming for beginners.

What problems is the product solving and how is that benefiting you?

Its making life easy for me..

What do you like best about the product?

It's good for Email tracking and Combine CRM Reports and sales automation

What do you dislike about the product?

It's is so extensive range of features and it is complex for new users

What problems is the product solving and how is that benefiting you?

It's good for Lead Management and CRM report and Sales management

What do you like best about the product?

Hubspot is so complete, that overpasses other CRM software that I've used before, it helps you to automate everything into one place, their emailing system to contact leads is great and allows you to really keep track of your contacts

What do you dislike about the product?

Nothing at all, I think is the best, they continue to improve everyday

What problems is the product solving and how is that benefiting you?

Hubspot helps me to track and to manage everything in the sales funnel.

What do you like best about the product?

Hubspot is one of the best software when it comes to integration and it is easy to use as well, I am using Hubspot on daily basis and it really helps me keeping all the data of my prospects in one place, creating tasks and play call recordings.
When it comes to customer support it's alsways on point.

What do you dislike about the product?

The only thing i dislike about hubspot is that we cannot access prospect's linkedin throught it.

What problems is the product solving and how is that benefiting you?

Hubspot Sales hub helped me solve various problems like:

- Keeping all the data in one place
- easy call reviews
- Deal creation
- Tracking Sales pipeline

What do you like best about the product?

I like how easy it is to use and the quality of the reports you can create and the info you can get.

What do you dislike about the product?

Not alwasy the integrations with other tool work and you need assistance from IT.

What problems is the product solving and how is that benefiting you?

It help me to track the sales activity and keep up to date the info for each deals and drive the team to the righ direction.

What do you like best about the product?

What is most helpful about HubSpot Sales Hub is the platform's flexibility. It's customizable options are vast, allowing users to tailor properties, records, and verbiage to suit the needs of our organization. We are a non-profit and work with an intangible product which requires our CRM to perform almost like clay, conforming to the unique needs of the business. The platorf is intuitive and easy to use, and with the help of our onboarding specialist, implementation is fun while still challenging at the same time. HubSpot has proven to be the only CRM platform to be able to provide us with the result we need from our software and is becoming an indespensible asset for our organization.

What do you dislike about the product?

While HubSpot Sales Hub is undeniably powerful and flexible, the most significant downside is the cost; it is not cheap, especially at the higher-teir plans in comparison to other platforms. While this can be a barrier for smaller organizations, the high price does come with substancial value. For those who can afford it, HubSpot Sales Hub's offerings make it worth the price you'll pay for it in the long run, and is bound to be a platform you'll find yourself looking forward to use; also the sales executives are helpful.

What problems is the product solving and how is that benefiting you?

HubSpot Sales Hub is helping us to navigate the challenges of streamlining our membership sales process. It consolidates all ascpects of the process from interest to sale-trackign leads, pipeline management, automations and analytics. Having an effective CRM allows us to solve the problem of needing to pull this information from a million different sources and rolls it in one easy to use tool. For me, the benefit is clear: HubSpot allows me to reduce the amount of time i spend on administrative tasks so that I can focus more on who and what is most important, our customers. Again, even though the cost is high, HubSpot Sales Hub ultimately pays off in many different areas.