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    Claire W.

HubSpot Sales Hub has the features I need in an easy-to-use interface at an affordable price

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
The easy integration with Outlook email helps keep our CRM data up-to-date. We use the Sequence automations daily. They're easy to use and the out-of-the box analytics help us keep tabs on sales campaign performance. Integrations with LinkedIn Sales Navigator and with buyer intent data from G2 and ZoomInfo round out the real-time data we can leverage when planning our prospecting efforts and moving potential customers down through our sales funnel. The Prospecting dashboard gives team members a good overview for managing their work. The Deals page summarizes key metrics to give a good sense of the health of your sales pipeline, at a glance. Do I have to pick just one thing I like best?!
What do you dislike about the product?
The only dislikes I can think of are related to features only available under the Enterprise license that I wish I could access with a Professional license plan.
What problems is the product solving and how is that benefiting you?
We previously used another CRM product (a leading SaaS provider) and a different sales engagement/enablement platform (a fast-growing leader). We had already paused our sales platform and were ready to look at alternatives for a CRM. We wanted more ease-of-use, better UX, less complexity in reporting, and a more affordable price point for our small company. HubSpot stood out, and with the lower overall cost for the CRM/Marketing Hub, we were able to justify adding in Sales Hub to manage and track our sales processes. The sales enablement features have been a big help to us, as we've been able to reautomate certain campaign activities and increase our proscpecting coverage again.


    Shonna J.

Hubspot is great for tracking emails and correspondence for customers!

  • June 03, 2024
  • Review provided by G2

What do you like best about the product?
I love the ability to send emails, create customer tasks, deals, and custom lists. It is very user friendly and the integrations between other software makes it super easy. I use Hubspot in my everyday tasks multiple times a day! The implementation for my team has been seamless with very few questions coming up. It's been so great, I haven't had to reach out to customer support at all.
What do you dislike about the product?
Sometimes the email capabilities for my customer use are restricting.
What problems is the product solving and how is that benefiting you?
The CRM portion is benefiting me the most in addition to being able to create tasks and deals for customers.


    Computer Software

User friendly and Feature packed

  • June 03, 2024
  • Review provided by G2

What do you like best about the product?
Contains features that includes all aspects that an B2B enterprise software company needs to fullfill in sales activities. This includes sequences, workflows, calls, and much more
What do you dislike about the product?
Native calling feature does not include few countries like the Philippines or Middle east.
What problems is the product solving and how is that benefiting you?
Unified platform that integrates all aspects of sales, marketing, reporting, and CMS. The ability to drive email sequences and workflows are top notch.


    Tejas K.

Ease of use compared to what I was using in past

  • June 02, 2024
  • Review provided by G2

What do you like best about the product?
Find it easier to navigate and the number of integrations are as good as any enterprise solutions like salesforce or D365.

As a user I enjoy hubspot and SF, but this comes at a cheaper cost for SMBs who don't have a plan to scale up to a giant enterprise

Any organization below 300 users, should look at hubspot
What do you dislike about the product?
the newer interface isn't as friendly as old one.

Can have more training materials for a SMB owner for adoption instead of just relying on IT partners to set it up.
What problems is the product solving and how is that benefiting you?
- Ease of use in day to day activity
- Easy tracking of emails from outlook to CRM and easy to maitain list of tasks to follow up


    Amit S.

A complete sales solution : A complete, all-in-one sales solution

  • May 31, 2024
  • Review provided by G2

What do you like best about the product?
Amazing customer agent that helps in automate and accelerate data analysis
What do you dislike about the product?
it has all amazing interface, it can improve on adding some keyboard shortcuts to navigate faster
What problems is the product solving and how is that benefiting you?
Sales data collation, effective monitoring of workflow as per user


    Ryan S.

Very user friendly and supportive to the salesperson.

  • May 31, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and simplicity of integration with multiple platforms from finding leads to e-commerce platforms. It is also very cost effective.
What do you dislike about the product?
They are a very polite but aggressive sales team.
What problems is the product solving and how is that benefiting you?
Managing and organization of sales pipeline and leads.


    Jaisingh t.

A Complete Sales Solution for Sales community

  • May 31, 2024
  • Review provided by G2

What do you like best about the product?
The interface is easy to Navigate
Lots of data insights to make timely decisions
Integrations
All the activities are tracked
What do you dislike about the product?
The Mobile app of Hubspot is slighly difficult to use. Maybe its because I access via Desktop, most of the time. But having said so, occasionally when I use the app. its difficult
What problems is the product solving and how is that benefiting you?
Major problem that hubspot sales is tracking is that every activity be it call, text, email, meetings, Contact additions, all of them is tracked. At all times, I am aware what is done, and what needs to be done now


    Krista N.

Hubspot everything you need in one place

  • May 31, 2024
  • Review provided by G2

What do you like best about the product?
What I really like about Hubspot is that you can find everything in one place, no more importing from CRM to Sales tools. It's super easy to navigate through the platform and integrates seamlesly with other tools. I use it daily to organise my workflow and keep on top of my pipeline. The customer support is reliable and answers super fast.
What do you dislike about the product?
There's nothing in particular I dislike.
What problems is the product solving and how is that benefiting you?
Hubspot helps to treamline the process of capturing, organizing, and tracking leads, ensuring no potential sales opportunity is missed. In addition to automating repetitive tasks such as follow-up emails and meeting scheduling, freeing up time for sales teams to focus on high-value activities. The tool also provides clear visibility into the sales pipeline, allowing for better forecasting and management of sales activities.


    Lawrence C.

"HERE COMES THE MOST TOP-NOTCH CRM SYSTEM TO AID YOUR SALES PROCESS'S TO HIT GROUND"

  • May 31, 2024
  • Review provided by G2

What do you like best about the product?
This excellent product is a CRM system, which is, to put it mildly, absolutely essential.I utilize multiple functions of Hubspot-sales-hub, as it is a valuable tool for various purposes.My main preferences are its CRM features along with its help with my sales pipeline.Hubspot is a top-notch product that successfully satisfies our CRM and sales pipeline needs, allowing us to grow our company and maintain our existing clientele. I especially adore how For us, the benefits it offers—such as pipeline management, automated workflows, and sales sequences—have more than offset the costs. Together, these features save dozens of hours a month
What do you dislike about the product?
Overall, I've had more pleasant experiences with it than negative ones; it's an essential tool for any work setting.If you want to organize your sales processes and handle everything in one location, I'd highly suggest Hubspot.
What problems is the product solving and how is that benefiting you?
It reduces the time and effort needed to complete otherwise tedious and laborious sales tasks.By automating the sales processes and lifecycle, we have also been able to reduce errors, do away with manual work, and give our sales personnel more time to focus on closing deals and building relationships with clients


    Robynn O.

Decent

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
I like how it tracks everything great and makes it easy to manage communications and tickets
What do you dislike about the product?
It is always updating and the changes are never too beneficial, it goes down a lot, glitchy
What problems is the product solving and how is that benefiting you?
Customer management and communications