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    Hale S.

HubSpot has helped me streamline my sales efforts to be more efficient and increase my productivity.

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
I use HubSpot almost all day every day. It helps me manage my accounts and prospective clients to automate and remind me to follow-up and manage my communication cadence so that customers and deals do not fall through the cracks. I like that they are constantly adding new features and customization. The task view where you can roll through tasks one-by-one, the embeddable meeting calendar schedulers, and the ability to propose times in an email are some of the best quality-of-life additions they have ever made. Support is incredibly fast and I am happy to see that it has not fallen off as they have obviously grown.
What do you dislike about the product?
There are a couple features I am hoping will be implemented soon:
1. The ability to create custom SENDER tokens for personalization in sales email
2. The ability to bookmark company's and contacts I work with frequently such as my clients.
3. Mobile Ap is still clunky to navigate. I don't really know what to recommend, but the desktop is just so much easier to navigate than the mobile.
4. This is incredibly nitpicky I know but when you are entering in a new contact you can not tab through the different fields if you have any dropdowns. If you were able to, it would streamline manual data entry as you could stay just on keyboard.
What problems is the product solving and how is that benefiting you?
Time is the killer of all deals and in my industry not being engaged and hands-on with clients will lead to cancellation. HubSpot helps me manage my accounts and prospective clients to automate and remind me to follow-up and manage my communication cadence so that customers and deals do not fall through the cracks. The ability to handle more clients and prospective clients has increased my outbound sales efforts tremendously.


    Daniel F.

HubSpot Sales Enterprise - top tier CRM

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Hubspot ability to make automation and reporting tool are essential to our day-to-day processes.
What do you dislike about the product?
If you have never worked with a CRM Og automations before, it can be hard to navigate
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub automates tasks, organizes customer data, and provides insights, solving inefficiencies and disorganization. This boosts our productivity, improves customer relationships, and increases sales effectiveness, all within a single, easy-to-use platform to grow our business seamlessly.


    Kaitlyn M.

HubSpot is the best CRM ever.

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
The support that you can understand
the ease of use
reporting
its constantly getting better
What do you dislike about the product?
I really cant think of anything- Id say the cost of a sales seat
What problems is the product solving and how is that benefiting you?
ROI for our efforts in every department the ability to track deals


    Matthew F.

HubSpot is a great tool that makes everyday work easier.

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
It is intuitive, allows for integrations to make life a lot easier, looks good, easy to use.
What do you dislike about the product?
Unable to categorise and prioritise contacts (ie. most relevant at top)
What problems is the product solving and how is that benefiting you?
Understanding if recepients are engaging with emails, know who to follow up


    Ali S.

Kaust embrace sales hub for innovation cluster

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Various pipelines can be created and move deals across them
Tasks and squences are so unique
What do you dislike about the product?
Association of deals with custom objects is tricky

Pipelines cant nested like pipeline inside another
What problems is the product solving and how is that benefiting you?
Vusualize our pipelines across organization

Who is doing what is very helpful

Dashboard of our deals


    Ben E.

Great

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
HS sales hub is so easy to use and great for reporting, building pipeline and managing deals
What do you dislike about the product?
You need to upgrade to sales enterprise to get some some of the required features, which can be costly
What problems is the product solving and how is that benefiting you?
Pipeline Management - easy to report and manage the sales funnel


    Luke L.

All in one outreach & CRM solution

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
the ability to gain insights into accounts while also being able to track and automate outreach
What do you dislike about the product?
there is not a view for activity feed to see customer's intent data, i.e. website visits
What problems is the product solving and how is that benefiting you?
allowing me to track email opens has been huge for me to prioritize prospecting leads and track down those who are actually interested in our solution


    Taylor H.

Hubspot sales hub continues to get better

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
My favorite part about sales hub is the ability to report on team performance, run multiple sequences and AB test.
What do you dislike about the product?
I wish there were more metrics around sequences as a whole + the performance. You can only see highlevel email opens vs also including call touches.
What problems is the product solving and how is that benefiting you?
Hubspot eliminates the problem to have multiple platforms - its all in one


    Computer Software

Flexible and easy to use CRM with good support/customer service

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Great out-of-the box tools as well as all the customization options you might need. Allows you to build automation into all aspects of sales.
What do you dislike about the product?
I like all aspects of this tool however I wish timezones were better reflected in task views.
What problems is the product solving and how is that benefiting you?
It allows our team to engage with leads in a way that feels personal without the time investment in drafting personal outreach to each contact. And we can easily see how we're performing with the custom dashboards we've created to analyze sales activities, conversions etc.


    Information Services

Easy to navigate tool with endless data sources.

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
I find the platform incredibly intuitive and even without hands-on training, it was easy to find and create dashboards and reports that were abundantly useful.
What do you dislike about the product?
If I had to choose anything, it does sometimes feel that components are added without a full review of the impact it'll have on other, pre-released components. This often moves things around, and while still easy to find, is often a bit frustrating at first.
What problems is the product solving and how is that benefiting you?
Analytics, sales dashboards, deal scoring. These datasets are critical when running a high-performance sales team and I find it incredibly easy to create custom dashboards that give me exactly what I need.