Sales Hub Professional
HubSpotReviews from AWS customer
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User friendly
What do you like best about the product?
HubSpot is super user friendly! It is such a helpful and useful tool that makes my job easier.
What do you dislike about the product?
Sometimes my emails don't connect which can get frustrating at times.
What problems is the product solving and how is that benefiting you?
Keeping up to date with my contacts and making sure to check in with them on time as well as tracking my engagements and projects.
Helping Deals Get Through the Funnel
What do you like best about the product?
Very easy to track all of my current opporunites and oingoing prospecting on a daily basis. I like that it integrates well with gmail for email tracking. I use this tool every day.
What do you dislike about the product?
No current issues with anything on the HubSpot platform.
What problems is the product solving and how is that benefiting you?
All of the features that I use with Hubspot on a daily basis are: email cadence sequcing for propsecting and business generation, CRM tools to track deals and sales engagement monitoring. It helps me connect closer wiht my sales manager and close more deals, faster.
It helps with pipeline management and closing deals quicker.
What do you like best about the product?
Ability to integrate and very user friendly.
What do you dislike about the product?
None that I can think of. Its easy to use.
What problems is the product solving and how is that benefiting you?
Pipeline management, tracking deals, task to remind me to follow up or reach out. Email tracking to see when a proposal is clicked on or opened.
Poor Customer Service
What do you like best about the product?
There are unlimited sales and marketing automations that you can create through HubSpot, and the platform makes it easy to track your sales pipeline.
What do you dislike about the product?
It's impossible to get in touch with customer service, which is absurd for the price tag. Our organization was promised a designated customer service representative, but still made us wait several days to get in touch with whoever was available. Tried to cancel our membership and didn't get a response for DAYS, then HubSpot auto renewed it.
What problems is the product solving and how is that benefiting you?
HubSpot made it easy to track our pipeline and analytics, but impossible to get customer service.
Easy to use dashboard!
What do you like best about the product?
I use the dashboard everyday to track my sales against other agents in our department.
What do you dislike about the product?
No complaints here. If I ever have a issue with a task, I contact the customer support who guides me in the rigt direction.
What problems is the product solving and how is that benefiting you?
Sales Hub helps track my email to meeting to sale conversion rates.
Impressed!
What do you like best about the product?
The simplicity to navigate between deals, companies and contacts and the ability to include plenty of details accross each of those attributes is very simple and seamless, alsmost any experienced sales peron can use it natively without even being trained.
I personally can't live without it during my working hours. I use iit alsmost every day.
We were previously using Pipedrive and decided to move to Hubspot because of the diversity of features that completely fit our business. The integration using the Hubspot Pipedrive plugin took some time but in general Hubspot did a good job and continously enhancing the plugin.
Support is always there and there is plenty of mateiral online.
I personally can't live without it during my working hours. I use iit alsmost every day.
We were previously using Pipedrive and decided to move to Hubspot because of the diversity of features that completely fit our business. The integration using the Hubspot Pipedrive plugin took some time but in general Hubspot did a good job and continously enhancing the plugin.
Support is always there and there is plenty of mateiral online.
What do you dislike about the product?
The interface needs uplifting in terms of colors and display which isn't a big deal afterall for such a transactional and operational solution.
What problems is the product solving and how is that benefiting you?
Lead capturing and management.
Daily task and follow up management.
Revenue reporting and stats.
Automation between departments (Marketing, Sales, Customer Success, Ticketing)
Daily task and follow up management.
Revenue reporting and stats.
Automation between departments (Marketing, Sales, Customer Success, Ticketing)
Improves Sales + Marketing collaboration and insights
What do you like best about the product?
The ease of use. I really apprecaite that my Sales Team has a good grasp of the tool and an eagerness to work with me in getting campaigns out.
What do you dislike about the product?
Not crazy about how often it asks me to sign in.
What problems is the product solving and how is that benefiting you?
It has really helped improve our email open rates. Contacts are much more receptive to these than regular HubSpot emails.
Snapshot of customer profile
What do you like best about the product?
What I find most helpful is the tracking and note-taking. HubSpot allows you to email customers directly from their profile. You have visibility of all touch points; it's a historical paper tail. You can set yourself tasks to track your progress.
What do you dislike about the product?
Honestly, nothing comes to mind. I am a newer user so I am still discovering all the tricks, I'd like to see more options for syncing to ServiceMax.
What problems is the product solving and how is that benefiting you?
HubSpot is a big assistance tool for tracking the progress of my day-to-day workload. It provides an overview of deal activity and insight on the status of various projects. It's a great organization tool. We are also working on further automation with email marketing and this will be a game changer.
One in all
What do you like best about the product?
It's great to have one place where we can track everything.
What do you dislike about the product?
It's just a CRM, the prospecting feature is not so robust like in other platforms.
What problems is the product solving and how is that benefiting you?
It helps us keep track of what's happening.
Managing all sales stuff in one place
What do you like best about the product?
1. Organizing and managing contact in one location.
2. It helps for getting insight for your emails, when people clicking on your links, all kind of tracking.
3. Support for hubspot and non-hubspot forms. (non-hubspot forms are quite useful when we integrate with website builder tools like webflow or wordpress).
4. Workflow automation - Reduce repetative task by creating and automated workflows.
5. Anlytics - Get insights for sales analytics abut website performance, number of pages visited etc.
6. Support for creating user defined fields that can be use with non-hubspot forms.
7. Workflows are easy to implement.
8. 24x7 customer support, queries answered in real quick, and also we can share questions in discussion forums.
2. It helps for getting insight for your emails, when people clicking on your links, all kind of tracking.
3. Support for hubspot and non-hubspot forms. (non-hubspot forms are quite useful when we integrate with website builder tools like webflow or wordpress).
4. Workflow automation - Reduce repetative task by creating and automated workflows.
5. Anlytics - Get insights for sales analytics abut website performance, number of pages visited etc.
6. Support for creating user defined fields that can be use with non-hubspot forms.
7. Workflows are easy to implement.
8. 24x7 customer support, queries answered in real quick, and also we can share questions in discussion forums.
What do you dislike about the product?
I am using hubspot since last 8 months and I encounter one flaws in it.
Customization for Hubspot forms are limited, like styling hubspot forms inside a website builder tool is complex, so we need to go with non-hubspot forms.
Customization for Hubspot forms are limited, like styling hubspot forms inside a website builder tool is complex, so we need to go with non-hubspot forms.
What problems is the product solving and how is that benefiting you?
I am using a tool for website builder and I need to capture user details who are visiting my website, so I use hubspot for that. We also capture details like demo contact forms, bootcamp details registration etc, for that we are using hubspot forms.
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