Sales Hub Professional
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Intuitive to use, does everything a start-up/scale-up GTM team needs
What do you like best about the product?
Very simple UI, mostly intuitive, for a small GTM team it nicely does the job
What do you dislike about the product?
Being able to A/B test sequences and templates could be a huge bonus. The template feature could also be split out from the "conversations" tab and put under the sales tab to keep the two sets of templates separate, otherwise you generate a lot of crossover.
What problems is the product solving and how is that benefiting you?
Nice lite CRM; good for outbounding, the deal centre is also decent. Does what you need it to do.
Very simple organisation systematic approach
What do you like best about the product?
It's easy to understand and ask for help when needed
What do you dislike about the product?
Genuinely nothing at the moment it's a great tool for sales
What problems is the product solving and how is that benefiting you?
Keeping data in a more streamlined approach.
Intuitive, Agile, Customer Centric
What do you like best about the product?
You can centralise all your sales activities in one platform. You can autome all your sells process.
A complete CRM:
- Omnichannel
- Marketing
- Invoicing
- Sequences
- Power Integrations with phone systems
- Detailed Dashboards
A complete CRM:
- Omnichannel
- Marketing
- Invoicing
- Sequences
- Power Integrations with phone systems
- Detailed Dashboards
What do you dislike about the product?
Needs consulting to make some customisations.
What problems is the product solving and how is that benefiting you?
Visibility over the pipeline and status of each business.
One the best and friendliest CRMs to exist!
What do you like best about the product?
So for me, since I'm in SAAS a lot of my work involves prospecting, It is a great prospecting tool and it really helps keep you on routine
and in check when it comes to follow up's and making sure that you're on top of a prospect with the help of sequences. And the email automation just makes sense!
Customer support is super on point, I love how I can get in touch with someone from the HS team immediately on chat.
Upsides:
Keeps you on track with prospects
Helps you automate emails and tasks
The activity monitor helps you track your performance.
and in check when it comes to follow up's and making sure that you're on top of a prospect with the help of sequences. And the email automation just makes sense!
Customer support is super on point, I love how I can get in touch with someone from the HS team immediately on chat.
Upsides:
Keeps you on track with prospects
Helps you automate emails and tasks
The activity monitor helps you track your performance.
What do you dislike about the product?
The least helpful is the mobile app limitation, but it does feel less feature-rich and user-friendly. So for me, the Frequency of use is a little low on the application.
Another drawback is the fact that you can't add companies to a sequence and you have to add the contact. For me, my contacts are imported as companies and I have to go into the company and add the contact into the sequence. Which is a bit tasking but can be worked around.
Another drawback is the fact that you can't add companies to a sequence and you have to add the contact. For me, my contacts are imported as companies and I have to go into the company and add the contact into the sequence. Which is a bit tasking but can be worked around.
What problems is the product solving and how is that benefiting you?
So in my role HubSpot helps me with:
Managing my leads
Automating my sales through pro active reach outs
Building my pipeline
Email tracking and sequences
personalizing my sales outreach
Managing my leads
Automating my sales through pro active reach outs
Building my pipeline
Email tracking and sequences
personalizing my sales outreach
Good ROI product for starter sales teams
What do you like best about the product?
- Easy to understand and setup
- Can do most things which Salesforce does
- Cheap considering Salesforce
- Comes with Service cloud and marleting cloud as well
- Can do most things which Salesforce does
- Cheap considering Salesforce
- Comes with Service cloud and marleting cloud as well
What do you dislike about the product?
- APIs and external connections still not fully complete
- UI and integration to 3rd party tools like Outreach etc will need external support
- UI and integration to 3rd party tools like Outreach etc will need external support
What problems is the product solving and how is that benefiting you?
visibility of all deal pipelines, forecasts and sales planning
The HubSpot experience
What do you like best about the product?
Our firm uses Hubspot on a daily basis when it comes to managing our sales pipeline. The management team frequently looks into dashboard/reports to see how well the sales team is performing. Hubspot has plenty of app integrations you could utilize that would make your workflow more seamless (from intent lead generation and database solutions to your everyday workspace apps). As a user, it's easy to understand the use of contact forms and easy to implement tasks and keep track of progress. But if you are a first time user, HubSpot academy has all the resources you'll need to learn how to get into the thick and thin of things. Outside of the academy, customer support has also been easy to reach and have been responsive to our concerns regarding process automations.
What do you dislike about the product?
On the admin side, the setup can be a little less intuitive, requiring a substantial amount of HubSpot knowledge to be able to fully utilize its customization aspect. Outside of enterprise level access, it can also be a bit difficult to fully customize your account according to your firm's workflow (adding a caveat that HubSpot has done their research into managing the entire sales pipeline, so most of the locked features are for your benefit). Creating multi-dimensional reports also leaves much to be desired.
What problems is the product solving and how is that benefiting you?
Managing customer relationships for the entire sales pipeline. Automating outreach. Tracking sales progress and reporting performance.
HubSpot Sales is definitely getting better
What do you like best about the product?
The new Prospecting dashboard has been really useful to keep track of my pipeline and the sequences I have running.
I am also really happy with the new Sequences setup. Now, they provide more analytics per sequence but also per email within each sequence. The analytics have helped me determine which is the best messaging and which are the emails that need improvement.
Overall, the product has improved in the last 6 months and I'm hoping it will keep doing so.
I am also really happy with the new Sequences setup. Now, they provide more analytics per sequence but also per email within each sequence. The analytics have helped me determine which is the best messaging and which are the emails that need improvement.
Overall, the product has improved in the last 6 months and I'm hoping it will keep doing so.
What do you dislike about the product?
I think some things could improve for Account-Based Sales. It's difficult to get an overall view of how an account is doing, and not just specific leads. Having a dashboard per account with a summary of how many email opens and phone connects you've had would be really useful to determine next steps. Otherwise, you have to scroll and scroll in the activities tab to get an "overview" of what's happened so far. Or write notes consistently...
What problems is the product solving and how is that benefiting you?
HubSpot allows me to keep track of my pipeline, and the reports dashboard it's really useful to make sure I'm reaching my KPIs.
HubSpot user experience
What do you like best about the product?
HubSpot Sales Hub is user friendly and has proven to be a quality product.
What do you dislike about the product?
I cannot call manually using the integrated dialler.
What problems is the product solving and how is that benefiting you?
By being able to manage contacts properly I can engage them specifically based on my purpose.
Great experience from day 1. Easy to follow and stay organized
What do you like best about the product?
Sequences have been fantastic and a time saver. The ease to set up was way better than expected
What do you dislike about the product?
So far all has been great including the seamless use of app and desktop.
What problems is the product solving and how is that benefiting you?
The ease of communication and staying top of mind op
Hubspot!
What do you like best about the product?
The simplicity of calling and sending emails. It gives me the ability to reach out to more prospective customers
What do you dislike about the product?
Read emails can mean that I accidentally clicked on the sent email myself.
What problems is the product solving and how is that benefiting you?
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