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    Non-Profit Organization Management

Good for $1M+ ARR

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
Bubbly aesthetics are great, but even better than that it's an easy to use CRM that I can ramp our sales teams quickly. The integrations and support are great for my small org.
What do you dislike about the product?
There are not many options for tracking customer success and post sale activities. In the meantime we've had to jimmy sales hub to make this work for us. It's fine
What problems is the product solving and how is that benefiting you?
Organizing deals and building automations to make my life easier saving time money and energy as we try to close more deals and grow the organization alongside the goals


    Mateo A.

Great empowering sales tool

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate its features for managing contacts, automating tasks, and tracking interactions with leads and customers. It can help streamline sales processes and improve efficiency for sales teams.
What do you dislike about the product?
Definitely learning curve it's the most challenging thing on every hub on the HubSpot platform. Specially for New users who may find it takes some time to learn how to use all of HubSpot’s features effectively.
What problems is the product solving and how is that benefiting you?
Sales Hub automates repetitive tasks such as email follow-ups, lead scoring, and appointment scheduling, saving time and reducing manual effort and It enables sales teams to track and monitor interactions with leads, providing insights into lead behavior and engagement


    Morgan P.

Hubspot Tasks For Ease

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
I like hubpost sales so i can create task for my coworkers. This helps them keep task organized and which comes first in the priority list. It simplifies our workload
What do you dislike about the product?
I dont like its online vibe. The inperson vibe is super cool but online it is sticky. It is hard to use and has a ton of data all over the single screen that gets cluttered.
What problems is the product solving and how is that benefiting you?
It is helping with communication. Communication across a remote working business can be difficult but keeping task organized and sorted on our individual screens can help


    Rebecca G.

HubSpot Sales Supercharges your Revenue

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
New Leads and prospecting functionality is phenomenal
What do you dislike about the product?
Lots of improvements made recently on sales person view
What problems is the product solving and how is that benefiting you?
Deal board and elevating our active deals


    Nicole G.

I love Hubspot!

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
Hubspot makes tracking and reporting so much easier. It is the best software for being able to keep track of sales and also connect our marketing to sales and measuring how marketing is doing.
What do you dislike about the product?
Sometimes I will look in the help center to do something and it will say it is a feature in development but then a year or two later the feature is still not developed
What problems is the product solving and how is that benefiting you?
It makes tracking and reporting less manual, and easier than ever. It also helps us keep track of relationships and improve our relationships!


    Financial Services

Seemless Sales Lifecycle experience & user friendly

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
How easily you can navigate thru sales life cycle
What do you dislike about the product?
comments & task section can be improved keeping complex business functions in mind..
What problems is the product solving and how is that benefiting you?
Realtime visibility of deals


    Internet

Excirted to learn more about Sales Hub!

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
The deals tracking option has been one of the best parts of Sales Hub
What do you dislike about the product?
It is a bit confusing to understand the full scope of everything HubSpot has to over to someone new going into sales.
What problems is the product solving and how is that benefiting you?
Tracking how a deal is profressing and keeping us on track


    Malin R.

Good apart from revenue recognition

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
Easy overview of all sales activities. Good to be able to follow the pipelines and also having flexibility in how to set them up.
What do you dislike about the product?
All revenue reporting and forecasting is based on deal close date which is not relevant for us in media sales.
What problems is the product solving and how is that benefiting you?
Lack of transparancy with a large sales team that previously all managed their own performance in excel/outlook.


    Dianne A.

Recognize the potential but the product is not very intuitive or easy to use

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
There seems to be a lot of "power" in the tool, i.e., at a high level, I recognize how HubSpot can support our business needs/growth. I've not used any competitor tools yet but we are comtemplating trying out Salesforce to see if it is more intuitive. (See "What I dislike about HubSpot Sales Hub").
What do you dislike about the product?
Both my team and I find that it is not very intuitive. We paid at the recommendation of HubSpot for 3 months of training via Webstack and despite the training, we still have trouble understanding and/or remembering where to go to get things done. The way things are assigned or labeled is not intuitive in many instances. Using the chat flow feature is one example. The "If this", "then this" verbiage is confusing and we had difficulty creating a basic chat flow without help. We also found related to chats that the name of the person who is active in the chat appears on our website because the name used for the chat is tied to the username. We should be able to choose the name that appears on the chat. For example, as CEO, I sometimes go live on chat but I don't want website visitors to know that they are talking to the CEO of the company. We were told via Webstacks that we would have to change our user name in order to hide our name on the chat which then causes reporting problems.

We also need to review some of the training videos but we are still not clear on how to use the sales tools. My team is often frustrated and I don't want to keep paying someone to train them when it should be one and done. I think that it speaks to the lack of intuitiveness with the HubSpot tool.
What problems is the product solving and how is that benefiting you?
We have not been able to utilize HubSpot enough to answer this question. My team gets frustrated so they aren't using it in the ways that they should.


    Victoria V.

HubSpot helps my team make goals!

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
HubSpot inspires my sales team to kick it into gear! We are able to watch our pipeline and channel team success through measuring our efforts in HubSpot!
What do you dislike about the product?
It would be helpful to have a way for net and gross ACV measurement.
What problems is the product solving and how is that benefiting you?
HubSpot keeps all information in a centralized location.