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    Richard C.

I can't live without HubSpot

  • August 15, 2023
  • Review provided by G2

What do you like best about the product?
Hubspot allows me to focus on what i need to do with all the pertinent information regarding the customer or prospect
What do you dislike about the product?
If i make a mistake with email it is a bit cumbersome to make a change
What problems is the product solving and how is that benefiting you?
When making outbound sales calls, I have who i am speaking with and all information to utilize at my fingertips


    Stephanie G.

Simple & easy to use

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to track all of our current customers as well as all of the leads / prospects we're targeting.
What do you dislike about the product?
It's not always the most reliable system we use. It can be buggy sometimes, which isn't a massive issue given our size but I can imagine this would be a problem for a larger business.
What problems is the product solving and how is that benefiting you?
It allows us to create clear snippets / templates to use in sales calls. It also allows us to monitor individual rep performance and score each deal based on historic data.


    Esref H.

Awesome tool for managing our leads

  • August 13, 2023
  • Review provided by G2

What do you like best about the product?
I think the automated sequences are a fantastic addition that not all CRMs have. With it, we've automated our initial sales emails for new leads, which by itself has probably saves us a couple man hours every week
What do you dislike about the product?
1. The marketing contact limits are too low for small businesses to use without having to upgrade.

2. Sometimes our conversations stop getting logged in deal records
What problems is the product solving and how is that benefiting you?
We use Hubspot to manage the active sales side of our business. We don't get a huge volume of leads from these efforts but despite that, the A-Z automation capabilitie sof HS have helped us automate manual tasks and expand our capability to send out more emails, run ads, sen dmarketing collateral, etc. All in all, it's helped our sales efforts a huge amount


    Swastik M.

HubSpot sales hub is one of the best sales CRM platform

  • August 13, 2023
  • Review provided by G2

What do you like best about the product?
The features I like the most about this platform are:

1. It is a great sales software that has helped my team members to close a lot of deals, deepen the relationships with customers as well as partners and also manage their tasks more effectively.

2. The pricing plan offered is somewhat reasonable as well as affordable for businesses with sufficient operations that include high-value deals.

3. What makes it one of the best out there is its availability of various features such as sales CRM, sales engagement tools, CPQ functionality, and more.

4. Another feature I liked about it was the ease of creating a deal and adding the required credentials in a matter of a few seconds.
What do you dislike about the product?
The features I dislike are:

1. A shortcoming I found out was one cannot add the accessibility to cc users on emails.

2. A great dislike about it was it does not auto saves the work like other CRMS making it lag behind.

3. There were some connectivity issues while talking over the dialer with customers.

4. The customer support of the platform needs to be improved.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is a great all-in-one sales management and CRM platform that helps enterprises to close deals, etc. more effectively and efficiently. The availability of various features in a really great user interface makes it attractive for enterprises. I really liked the guide it provided in the beginning and the feal features it provides in the sales hub.


    Ancel S.

Good tool for follow up and closing deals

  • August 12, 2023
  • Review provided by G2

What do you like best about the product?
The best that I like about HubSpot Sales Hub is that as it names says it's a hub where you can have all your contacts so you can be aware about all interactions, notes etc that the team have had with that customer.
What do you dislike about the product?
What I dislike about HubSpot Sales Hub is their price. I think their pricing is extremely high compared to similar programs also the program has a lot of features that sometimes it feels it's overloaded
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has been a great help for me because it organizes everything in terms of contacts information you can have it all here centralized and access information more proactively.


    Capital Markets

Why Hubspot is popular CRM?

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
It has free plan that provide the basic CRM functionality, as well as paid plans that offers more advanced capabilities and it's providing certification for free.
What do you dislike about the product?
It's suits for most big organizations and for marketing contacts it's charging based on the number of market leads we have . It's need human element of our business.
What problems is the product solving and how is that benefiting you?
Hubspots don't have much template options for our sales and marketing campaign and it's also have it's own specifications and built-in templates. SEO option is will be good.


    Computer Software

The backbone of our sales efforts

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I absolutely LOVE the simplicity combined with advanced customization options in the automated workfows. It's very easy to learn how to create workflows from scratch, and it's a massive plus to be able to use our custom properties within them
What do you dislike about the product?
The support team is quick to respond, but they don't seem to be hugely knowledgeable of the product. We often have to contact support a few separate times to get a solution if the problem is a bit technical
What problems is the product solving and how is that benefiting you?
We use HS as a single source of truth for all our sales activities. It's enabled us to:

- Send bulk emails to leads
- Monitor salesperson performance
- Monitor our leads' real-time progression
- Report on our sales activities

In summary, we've successfully used it to automate the A-Z of our sales & B2B marketing processes.


    Connor O.

Hubspot for CRM, phone calls, email cadences.

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Hubspot is inexepensive and the calling tool as well as the scheduling tool work very well.
What do you dislike about the product?
Very clunky, impossible to find notes. Very difficult to build dashboards. People nesting within a company nested within a deal is an obnoxious workflow.
What problems is the product solving and how is that benefiting you?
Customer relationship management, scheduling, call recording. It works.


    Kendall O.

Easy to use

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
This is a good beginner platform that is easy for everyone to use and a relatively affordable option. It is easy to set up and a simple CRM to use.
What do you dislike about the product?
When setting up automations the system can lag and become very slow.
What problems is the product solving and how is that benefiting you?
The hubspot hub is our primary CRM and helps our sales team be more efficient while make outbound calls and tracking them.


    Oil & Energy

User friendly experience

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It is easy and efficient to use for everyone
What do you dislike about the product?
At times hubspot gets a bit slow and gradual
What problems is the product solving and how is that benefiting you?
It is solving the problem of complex CRMs which helps us to shift on hubspot and use it