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9,998 reviews
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    Josh H.

Bset CRM I have used in a long time

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
The fact that you can keep track of all of your clients in a very organized way
it helps a lot being able to find what i need quickly
What do you dislike about the product?
Sometimes the abandoned cart feature is a little inaccurate but it still works for the most part without any issue
What problems is the product solving and how is that benefiting you?
it helps me the most by keeping track of everything as efficently as possible


    Biotechnology

I enjoyed the UX of the product as it was much easier to use compared to other CRMs.

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
User interface, accessible information, interactive, clean data
What do you dislike about the product?
Data is not always accurate between Hubspot and Salesforce. Importing data can be difficult.
What problems is the product solving and how is that benefiting you?
Reaching out to clients promptly and organizing accounts.


    Greyson K.

Great CRM that makes working with clients easy

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
How it integrates all of your tech and communication platforms into one location. Has easy-to-use tabs that keep things in order to track all touch points with a client.
What do you dislike about the product?
Could integrate with texting and received, non-replied emails better without haveing to resort to manually logging them. Does take some upkeep with a learning curve.
What problems is the product solving and how is that benefiting you?
Puts all information in front of you. Allows you to see where improvement in communication can occur and how often you are interacting with a client to improve upon Win-Lost percentage.


    Frank M.

Efficient System for Daily Routines

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Effective means of contacting clients and keeping all leads concise in a set format
What do you dislike about the product?
The follow-up option for tasks sometimes goes a little crazy if it doesnt get checked off
What problems is the product solving and how is that benefiting you?
Keeping all my leads in one set area


    Aïcha B.

Enables excellent management of sales processes and simplifies salespeople's lives

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Excellent management of sales processes and a wide range of automatable actions.
What do you dislike about the product?
Time-consuming task automation and lack of functionality for automatic association of different objects or association of the same two objects.
What problems is the product solving and how is that benefiting you?
HubSpot Sales allows me to manage all sales processes, improve and automate them to simplify them, reduce user friction and save salespeople time. It also provides me with all the analytics I need to constantly improve our processes.


    Prudhvi R.

A CRM that helps boost growth

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
The simplicity of the tool.

Features around Dashboards and Analytics.

The level of customization applicable to unique sales processes.

Integration support.
What do you dislike about the product?
A little stringent around setting up filters to pull out accurate data.

Difficult to export data out of the tool.

Email formatting is not so great through Hubspot.
What problems is the product solving and how is that benefiting you?
HS helps us with recording and analyzing important data points encountered in the sales process. We are heavily dependent on HS as a single source of truth when looking at sales/mkt data.


    Karel P.

Very good!

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Really huge upgrade going from Pipedrive.
What do you dislike about the product?
Still missing some essential features, e.g. some ntegration to lead gen tools
What problems is the product solving and how is that benefiting you?
Meeting our issues among sales and marketing


    Ryan R.

Great For All Sales Team Members

  • June 22, 2023
  • Review provided by G2

What do you like best about the product?
Features & functions for all members of the sales team. From automation and sequences for SDRs/BDRs, to calendar pages for booking appointments for AE's and Deal Tracking for Directors and VPs, HubSpot Sales Hub has everything you need in one page.
What do you dislike about the product?
There are some limitations to the sales sequence functions that other systems may have. The click and open tracking is not always accurate, and often causes emails to go to spam in prospects' email servers
What problems is the product solving and how is that benefiting you?
Connecting all facets of our sales organization in a single platform


    Lucas P.

The total CRM

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
The capability of having everything in one tool is impressive, Data storage, campaigns, follow-up, Marketing designed adds creations and more.
What do you dislike about the product?
Marketing and Sales templates and sequences can't be shared between them
What problems is the product solving and how is that benefiting you?
Sales strategies, sales approach, CRM needs, Data Storage and Follow-ups


    Rosemary K.

Best Database CRM

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
I like HubSpot 1 because they always alert you when they have updates, webinars. Storing information is easy so that in case i am out of office, a colleague can do my work quickly without having to call me. Awesome, wouldn't you agree?
What do you dislike about the product?
The only change I would recommend is, the date when a note has been added; it should save the date. Writing dates for each new comment is a bit hectic, but Hubspot for the win.
What problems is the product solving and how is that benefiting you?
Easy access to information for the entire team. Anyone even outside the country can be able to access the same information.