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9,998 reviews
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    Angharad J.

Easy to use and stay organised, needs more ways to separate contacts into different campaigns

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
The task list is a great way to stay organised, keep track of what you're doing each day and compare to the previous week.
What do you dislike about the product?
It's not always intuitive how to separate certain contacts into different tabs/views. More options within the views to separate contacts to better keep track of different campaigns would be helpful.
What problems is the product solving and how is that benefiting you?
Hubspot keeps track of contacts, emails and tasks which allows us to easily look at our analytics and make decisions that better the company.


    Real Estate

The best way of creating efficiencies in your business that deliver results

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Active lists that enable you to be very targeted in your followup messages and diversify methods to do so.
What do you dislike about the product?
how often it disconnects from inboxes, lack of centralised notifications for administrators.
What problems is the product solving and how is that benefiting you?
Being able to understand the lifecycle of our potential clients and clients and manage communications with them effectively.


    Human Resources

Easy to use

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy to navigate, easy to use, useful reporting tools.
What do you dislike about the product?
The mobile app is definitely lacking in some capabilities you can access through the web version
What problems is the product solving and how is that benefiting you?
Keeping all customer data in one place!


    Computer Software

Easy to use, plenty of depth

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Dashboards/analytics are clear and easy to use. Sequences are a game changer for e-mails, and being able to see the open rates, click rates, and meeting rates for different sequences makes outreach more effective.
What do you dislike about the product?
It can be pretty slow if you have multiple tabs open. Which you usually want to have, to keep an eye on dashboards while doing outreach. A little clunky with things like adding contacts, having to click "Add and add another"
What problems is the product solving and how is that benefiting you?
It's allowing me to have my entire sales process across multiple teams all in one place, making communication much easier.


    Computer Software

Great for organising my day

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
As someone who's organisation skills are a weakness, having Hubspot organise my days activities is invaluable.
What do you dislike about the product?
Some of the features aren't intuitive, or sometimes take longer to figure out than should be the case. Some integrations also need some work i.e. LI
What problems is the product solving and how is that benefiting you?
It helps me organise my plan of action each day, which is invaluable for me when targeting large numbers of accounts and contacts.


    Computer Hardware

use it with work works very well

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
it is super quick and easy to use
works easily with how we want to use it
What do you dislike about the product?
sometimes doesn't pull through stuff from external websites
What problems is the product solving and how is that benefiting you?
it is sometimes hard to schedule a meeting


    Sean F.

Mr Sean F Sales

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
to keep oversight on my tasks and to engage with clients
What do you dislike about the product?
maybe priority for certain thngs I use by date at present
What problems is the product solving and how is that benefiting you?
to keep track of my interactions with customers


    Financial Services

Very useful and flexible, even when not using it for sales

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
It is very simple to maintain an overview of the contacts and track any communication between us and them. The tasks allow me to work more efficiently and make sure that I never forget about any to do-s.
What do you dislike about the product?
For us, alot a of duplicates are generated which means that we have to check manually every time when we add a new company to HS. There is a feature that detects possible duplicates, but it only scans the database after some time and doesn't notify us when we add a copany that is potentially a duplicate.
What problems is the product solving and how is that benefiting you?
We are a VC. Hubspot keeps track of the companies that we are talking to, and tracks and logs emails. Overall, HS allows us to understand whether we have talked to a company before and what the outcome was. It also helps us to keep track of the investment processes.


    Computer Software

East to use, amazing page speeds and updates, love the email sequence function

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Tracking our activity and scheduling email sequences for enhanced sales and communication experience. Easy managing sales pipeline and organizing clients. Also, the smooth integration between HS and GMAIL
What do you dislike about the product?
Nothing really to add as a dislike, as I have used many CRM's before, and Hubspot is the best one so far and by far, we utilise all the features. One thing that can be irritating is the log in function keeps asking for sign in after the remember me button was clicked.
What problems is the product solving and how is that benefiting you?
Helping to track if clients opened the email. Tracking sales pipeline. Tracking sales activity. Auditing sales activity and quality control. email sequencing and marketing.


    Khulekani D.

Very useful platform, very easy to use.

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy to track progress on queries you are working on. You can save query according to priority.
What do you dislike about the product?
There is nothing I dislike about the platform. It meets all my needs.
What problems is the product solving and how is that benefiting you?
Working as a ticketing system. It makes it easy to followup on queries from clients.