Sales Hub Professional
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Unclear who this tool is developed for
What do you like best about the product?
Sales Hub keeps all my contacts organized, allows my sales team to work from a common email address, and ensures no inbound conversations slip through the cracks. Support is helpful in finding solutions (although not always elegant) to problems.
What do you dislike about the product?
There are so many quirks and non-intuitive behaviors in Sales Hub that it's hard to get it to do what I want.
For example, Sales Hub has a hard time connecting contacts from the same company with the same deal. Our company works with several people from a client company (point of contact, license approver, legal team, billing team, etc), and Sales Hub can't automatically connect these people. It's very difficult to do it manually.
Another example is that Sales Hub shows the last time a 'deal' was contacted. However, if an employee from my company is associated with the deal (e.g. the sales agent), any email sent to my sales agent will update the apparent date that the deal was last contacted - even if the email sent to my sales agent wasn't associated with the deal.
For example, Sales Hub has a hard time connecting contacts from the same company with the same deal. Our company works with several people from a client company (point of contact, license approver, legal team, billing team, etc), and Sales Hub can't automatically connect these people. It's very difficult to do it manually.
Another example is that Sales Hub shows the last time a 'deal' was contacted. However, if an employee from my company is associated with the deal (e.g. the sales agent), any email sent to my sales agent will update the apparent date that the deal was last contacted - even if the email sent to my sales agent wasn't associated with the deal.
What problems is the product solving and how is that benefiting you?
Sales Hub helps me keep track of sales leads and manage a shared email inbox among sales representatives. It also manages booking meetings with availability from shared google calendars.
The best CRM I've ever used.
What do you like best about the product?
The features that allow you to strictly monitor your potential customers are excellent, as are the number of options to solve purely sales issues.
Nothing escapes you if you know how to use Hubspot.
Nothing escapes you if you know how to use Hubspot.
What do you dislike about the product?
Perhaps due to the fact that it has so many options and possibilities, it is common that at first you do not get the most out of it.
The user must be trained in advance.
The user must be trained in advance.
What problems is the product solving and how is that benefiting you?
Have all business opportunities centralized and be able to track them through the sales funnel.
I don't miss any opportunity and it gives me accurate metrics.
Thanks to this, my closing rate has increased and the company is more productive.
I don't miss any opportunity and it gives me accurate metrics.
Thanks to this, my closing rate has increased and the company is more productive.
Easy to learn
What do you like best about the product?
Hubspots knowledge community is very strong and allows a user to learn a lot of new features and concepts without needing to meet with an expert.
What do you dislike about the product?
It can be a little cumbersome with limitations and small restrictions. As well as it can feel like you're being nickeled and dimed as you add new features or reazlise you were missing a part.
What problems is the product solving and how is that benefiting you?
Strong easy to use templates and sequences. Overall it's a very strong CRM system for any firm starting off.
Good CRM
What do you like best about the product?
It´s easy to use, it can integrate with many other tools and platforms, it´s easy to implement
What do you dislike about the product?
Quote creation, it does not have a lot of customizable features, at least it seems
What problems is the product solving and how is that benefiting you?
Sales management, client´s tracking
Much Improved
What do you like best about the product?
Its integrations are very helpful. The ability to keep the team on track and informed is on point. It's ease-of-use has become the biggest stand-out in recent months, years.
What do you dislike about the product?
Some of the set-ups probably need a Hubspot expert, consultant agency.
What problems is the product solving and how is that benefiting you?
Keeping the team informed - across the board. Having one central repository of information - from deals to communication strings and reporting.
Most comprehensive Sales CRM for SMB
What do you like best about the product?
It combines the features of salesloft and salesforce.
What do you dislike about the product?
Some of the reporting aspects could be a lot better for forecasting, etc.
What problems is the product solving and how is that benefiting you?
Keeping track of out reach and engagement activities as well as service as a customer/prospect data base.
For now, the best ally of a commercial vertical
What do you like best about the product?
The integrations and options they have to shape your process according to your goals and fields
What do you dislike about the product?
It would be good to customize the HubSpot areas by roles, that is, if you are a salesperson, your HubSpot could only have views of tools that the salesperson would use.
What problems is the product solving and how is that benefiting you?
It gives me a clear overview of the work of all areas to be able to measure them and make decisions regarding them, I can create panels, flows, and leave feedback for the users.
The Industry standard
What do you like best about the product?
lead management tools. I can easily capture and organize leads, track their interactions with my team, and prioritize them based on their potential value. This has helped me ensure that I am focusing my efforts on the most promising leads.
What do you dislike about the product?
Steep learning curve, pricing may be high for some businesses.
What problems is the product solving and how is that benefiting you?
HubSpot streamlines sales workflows, boosting productivity and closing more deals.
Increasing Complexity & Costs
What do you like best about the product?
I did not use Hubspot for some time but when I returned after a gap of 8-9 months I found things had somehow become very difficult. They kept asking me to upgrade for things that were free earlier despite my meagre usage. So all in all, I decided it was no longer worth it.
What do you dislike about the product?
You really need to make it simpler to use and you need to reduce costs; when I am paying from India, paying in USD is not a joke with the rate being almost 80 bucks to a dollar. And then being a startup and requiring services for several webapps that I have built the costs become absolutely unbearable.
What problems is the product solving and how is that benefiting you?
It helps me capture visitors to my website and ensures that I do not miss any leads.
It enhances my productivity.
It enhances my productivity.
Hubspot_SalesExecutive Review
What do you like best about the product?
-Ease of assigning tasks
- Creating a dedicated and automated email list for the customers.
- Ease to track revenues and costing
- Creating a dedicated and automated email list for the customers.
- Ease to track revenues and costing
What do you dislike about the product?
- An easy integration should be there with LinkedIn Lead Generation Form.
What problems is the product solving and how is that benefiting you?
Hubspot Sales Hub is a record book for all the sales leads you have generated. Only online and is much more effective. It is easy to assign tasks within the sales team and keep track of the cost involved in each sales lead and the revenue generated.
Also, the tool offers additional marketing and email feature which makes it easy in engaging customers through automated emails.
Also, the tool offers additional marketing and email feature which makes it easy in engaging customers through automated emails.
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