Sales Hub Professional
HubSpotReviews from AWS customer
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Streamlined and Detailed
What do you like best about the product?
The 3rd party integrations and ability to not just be forced into using whatever is built into a CRM (like some others do). Also, even when using a 3rd party, the integrations are so well done that you rarely have to leave HubSpot to complete most of the workflow.
What do you dislike about the product?
The 3rd party integrations work, but not always in the way you would hope that they would. For instance, we use JustCall, and the notes and call recordings don't always sync up within 15 mins or less. Some even never show up without going in and manually refreshing the Logs in JustCall and re-saving the notes you put in there. I will say that the HubSpot support team is fast and very helpful. Potential issues with 3rd parties should always be reasonably expected, but having great customer service, unfortunately, is not always a default. Thanks for going the extra mile HubSpot Customer Service.
What problems is the product solving and how is that benefiting you?
I can streamline a lot of my daily Sales tasks all in one place and not have to wonder if my activities will be logged correctly. I can make filtered lists that meet most of the criteria and situations that I am looking for.
HubSpot is the easiest CRM I have ever used.
What do you like best about the product?
I love HubSpot because the workflows are so user-friendly and make my job easier. I love to be able to sort by almost any field to find the specific prospects I am looking to contact. EMailing and calling is simple and quick within HubSpot. Creating tasks that allow me never to forget to follow up is also effortless. I have used many CRM's and this is by far my favorite ever! Also support is a chat away and always helpful.
What do you dislike about the product?
Occasionally I want to use many filters to find exactly who I need to contact, and the filters don't always produce the results I am looking for. I've chatted with HubSpot support and sometimes the filters need to be used in a specific order.
What problems is the product solving and how is that benefiting you?
Tracks all my activity, love the templates for emailing prospects quickly. Allows me to contact many prospects per day and know if they are opening and clicking so I can engage with the active ones.
Best Platform for Sales BY FAR
What do you like best about the product?
Reporting metrics, deal management, automation for emails and outreach.
What do you dislike about the product?
Absolutely nothing, this piece of tech is a game changer.
What problems is the product solving and how is that benefiting you?
Automation, speed, visibility into all of my deals. Everything is clear and accessible very quickly.
Many Thanks to Hubspot
What do you like best about the product?
no need to remind everything once you set a task on HubSpot it will automatically give a reminder to complete that task. Also, we can keep all details related to Prospects so it's easy to access anytime that information whenever we want. We can easily email to prospects using hubspot.
What do you dislike about the product?
Nothing but if we have two domains for the company then Hubspot doesn't show that the company already exists when we create a new company that company will again add to the company list and so the same company will add repeatedly.
What problems is the product solving and how is that benefiting you?
Nothing
BEST CRM I've Ever Used
What do you like best about the product?
Functionality, ease of use, the education that hubspot provides for new sales team members. The customer services is fantastic, You guys absolutely crush sales force out of the park!
What do you dislike about the product?
Sometimes it is a little slow. I wish it had an intergration with Shopify as we are moving to Shopify Plus to process all of our B2B orders. If it linked into Shopify, and could pull the detailed reports/ Data in shopify to hubspot so you can compare the performance of your team, as well as accurate and detailed sales reports, you guys would be the world leader!
What problems is the product solving and how is that benefiting you?
Keeping our customer data in an easy-to-use, manageable system, so we can know all the communications with our customers, scheduling meetings and giving us a good visual look at our lead pipeline.
An All-In-One Interface
What do you like best about the product?
I absolutley love the leads RPM management. It is intuitive and organized and I almost never have issues with using it.
What do you dislike about the product?
I do wish the duplicate leads option was more intuitive and allowed you to merge or delete duplicates in an easier manner.
What problems is the product solving and how is that benefiting you?
Hubspot helps me keep track of all of our company's potential and current clients in an easy-to-use mainframe. What I love is that we can also have multiple employees use the program and it logs who did what on that client's profile, so we can keep easy track of the progress we've made with them. I also love the scheduling link and the email templates! It's shortened our day-to-day tasks by a lot.
A good tool, but far from great
What do you like best about the product?
The ability to run campaigns to existing clients is great, but limiting from a new prospecting perspective. HubSpot is great for doing inviatoins to webinar events and tracking opens, though it's limited
What do you dislike about the product?
I wish there was an easy to have hubspot enroll thousands of clients into a sequence and have it stagger the sends out. Also having more data report capability on sequences would be ideal. The ability to pull individuals that open into a list would be perfect.
What problems is the product solving and how is that benefiting you?
Hubspot is great place to store contact information, but not ideal for updating it.
Easy to use, after learning how to utilize tool
What do you like best about the product?
Making calls is super easy. Logging calls, meetings, and emails are very useful. Sequences are great
What do you dislike about the product?
I feel like not enough of my emails actually send to prospects...
What problems is the product solving and how is that benefiting you?
Not sure..
Excellent product! one of the best tool out there
What do you like best about the product?
Tons of tutorials, very easy to get started, cover most of the company needs. The analytics section is very strong as well. The CRM is very fast and it's easy to clean up the data using workflows
What do you dislike about the product?
A bit pricey and sometimes it might appear a bit too complex. I am not a big fan of the way we can check if a sequence is going to work well or not. It's also very hard to review and edit sequences. I am a bit annoyed by the fact that we can automate inmail from SalesHub while many other tools are doing it.
What problems is the product solving and how is that benefiting you?
We need to have all our growth team operating all tasks under the same roof. Sales Hub is offering all the tools and features we need to build our pipeline from lead generaton to deal closing. I also like the fact that we can customize most of it.
very straightforward, many addons and integrations available.
What do you like best about the product?
On point, user friendly. Easy to jump form deals to tasks to clients...
What do you dislike about the product?
Issues with connecting to my inbox, sometimes I cannot find all the previous conversations on HubSpot
What problems is the product solving and how is that benefiting you?
Managing a large pipeline of clients. Scheduling sequences. Tasks reminders,
Create lists of different categories of clients with other interests that call for different outreach.
Create lists of different categories of clients with other interests that call for different outreach.
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