Sales Hub Professional
HubSpotReviews from AWS customer
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Good system but has some flaws
What do you like best about the product?
reminders, email tracking, integration with other systems
What do you dislike about the product?
The search feature is terrible. If you are looking for something the search has to have the exact spelling and that is bothersome. If you log a call, it completes a task or if you do a note it will complete a task.
What problems is the product solving and how is that benefiting you?
email tracking is so helpful because you know what clients are thinking by if they are reading emails you send you know that they have an interest in what your are selling
Great quote generation tool!
What do you like best about the product?
Quote generation is straightforward, quick, and painless.
What do you dislike about the product?
Could use better integration with ServiceNow
What problems is the product solving and how is that benefiting you?
Quote creation & Lead tracking
Easy User Experience
What do you like best about the product?
I love the variety of filters there is acess to. I am able to quickly filter through contact and find the ones that are the best fit with great ease. It has improved my process greatly.
What do you dislike about the product?
Sometimes, the options and interface does seem a little overwhelming. There is a lot going on and it does make it so that organization is a little difficult, but that could also be from my lack of training with the interface.
What problems is the product solving and how is that benefiting you?
It is helping me filter through my contacts at great ease and keep track of their progress to improve the overall professionallism of my work. This makes it so I am not causing too many error.
I spend all day in HubSpot...
What do you like best about the product?
Tracking sales rep leading and lagging indicators
What do you dislike about the product?
No historical data reporting available which makes it impossible to report on deals that change contact owners and rep performance.
What problems is the product solving and how is that benefiting you?
Sales rep processes and real-time reporting
Hashem Great Review
What do you like best about the product?
Its so smooth, i feel like Hubspot is the easiest CRM to use
What do you dislike about the product?
It sometimes doesnt remind me of tasks, Or make notifications on my google calender
What problems is the product solving and how is that benefiting you?
I feel like i can get in contact with my prospects effortlessly
I came form Zendesk to Hubspot and it is amazing how different it helpful the tool is
What do you like best about the product?
the filters and how everything is set. I like to have different panels to work with, like deals, calls, contacts, etc.
What do you dislike about the product?
I dislike not having shortcuts to use on my keyboard, this is something that I miss a lot
What problems is the product solving and how is that benefiting you?
A better track of my sales, my leads and deals. I can have a better view of my deals.
My HubSpot Experience at The Knowledge Academy
What do you like best about the product?
I have been using Hubspot for our Sales & Customer Support teams at The Knowledge Academy. The experience so far has been good. It is quite user friendly compared to some of the other well known CRM players out there. It has all the required features & options required by us and has helped boost productivity immensely. Integrations with other softwares were also quite seemless. I would recomment it to any large business looking for a good CRM. Customisation options for the Dashboard & Reports, Filters, Pipeline views, ease of use are some of the good things.
What do you dislike about the product?
Accelerated speed of support required to get new things implemented would help.
What problems is the product solving and how is that benefiting you?
Churning leads effeciently, getting a view of the entire sales & Customer service funnel.
Flexible setup, simple + aesthetic UI, flexible (but somewhat limited) reporting.
What do you like best about the product?
Integrates well with other systems, easy to set up automations.
What do you dislike about the product?
Can't set up automations for certain things well (e.g., activities). For example, every time a meeting (type=demo) is associated to a deal, I want HubSpot to automatically update a deal property for that record with the activity date (i.e., when the demo was scheduled).
Not able to use it for Sales performance management as we'd like, so we use QuotaPath for that (which we'd of course rather have in HubSpot, 1 system).
However, the CS/AM team at HubSpot seems pretty far removed.
Not able to use it for Sales performance management as we'd like, so we use QuotaPath for that (which we'd of course rather have in HubSpot, 1 system).
However, the CS/AM team at HubSpot seems pretty far removed.
What problems is the product solving and how is that benefiting you?
Consistent data for reporting (when our reps actually input data accurately).
It has great visibility when working on multiple projects so you can't forget about them
What do you like best about the product?
Keeping track of orders between multiple different departments all in one thread
What do you dislike about the product?
There are alot of steps just to creat an email and when you are extremely busy it takes more time than neccessary.
What problems is the product solving and how is that benefiting you?
Helping to have better visibility on certain tasks so they cant be forgotten about
Great Organizational Tool!
What do you like best about the product?
Organization of your leads for easy tracking of past and future activity.
What do you dislike about the product?
I wish the company would also export to an owner when exporting a contact to ensure no double touches on a company.
What problems is the product solving and how is that benefiting you?
Better tracking of the history of a lead.
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