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    Rishabh A.

Very easy to use, super helpful, cheap prices and allows great integration!

  • October 23, 2022
  • Review provided by G2

What do you like best about the product?
Advantages:
Easy to setup
integrates with Gmail, Salesloft, etc
easy to use
deals page makes life simple and helps keep track
email sequences and snippets are a life saver
What do you dislike about the product?
i think conversation and tickets can be improved- bad UI on that side
please allow call recording and saving- it would change the game
customized sequences are not available
more AI and insights from HS would be appreciated
What problems is the product solving and how is that benefiting you?
Makes collaboration with a global sales team possible. Easy to track, organize and track sales activity across email, calls, meetings, etc. Overview of the pipeline really makes life easy.


    Linwood N.

Amazing interaction

  • October 23, 2022
  • Review provided by G2

What do you like best about the product?
That you can basically in agreement with anything or any software
What do you dislike about the product?
Too many not using it and not using all features
What problems is the product solving and how is that benefiting you?
Customer contact


    Karen R.

My experience using HupSpot Sequences

  • October 22, 2022
  • Review provided by G2

What do you like best about the product?
Using Sequences in HupSpot allows our team to easily reach out to prospects with the necessary emails and phone calls. Creating a sequence from templates is easy. The Analytics for Squences is useful in seeing the overall opens, clicks and replies.
What do you dislike about the product?
The error report under Enrollments was difficult to find and not that helpful - the number of Unsubscribed or Bounced. There needs to be a report to provide the number of people who were not interested, no longer work there, or not the right person. this information is collected on the Contact's record in the Reason Unqualified field.
What problems is the product solving and how is that benefiting you?
Using Squences allows us to capture information about our engagement with prospects. It provides us with the structure and organization to maintain our outreach with prospects.


    Computer Software

Has everything I need

  • October 22, 2022
  • Review provided by G2

What do you like best about the product?
It has all the features I can think of. Some of them I discovered months after starting with Hubspot. It can definitely support high-growth companies from 1- 100 users
What do you dislike about the product?
To many options sometimes, I'd like less sometimes, or a limited view. Things that are not important for my business model might as well be hidden from the interface, less clutter
What problems is the product solving and how is that benefiting you?
Everything sales related is in Hubspot: contacts, companies, pipeline, forecast, soon even invoicing & creating proposals. Outbound outreach is taking way less time than before


    Pradyut R.

It is friendly easy to use

  • October 22, 2022
  • Review provided by G2

What do you like best about the product?
In hubspot you can manually update everything data you put in and also you can also correct it on your own if any thing missed or wrong.
Competitors might have automatic save or you don't have to put manually but I like the way hubspot is manual.
What do you dislike about the product?
Sometimes it lags but other than that it has everything easy to use.
You can remove the bug although it is great.
This could be better if it has automated filter like 90days old lead something like that.
What problems is the product solving and how is that benefiting you?
It solve lot of my time I dont need to write it done on paper it has every feature that will remind me if I will open the lead after . Days and contains every data I put before.


    Julian G.

Easy to use even for average computer users

  • October 22, 2022
  • Review provided by G2

What do you like best about the product?
Deals, CRM to organize customer and prospect data, Templates, Snippets,
What do you dislike about the product?
Some features are available to Marketing or Service plans only :(
What problems is the product solving and how is that benefiting you?
Use of Templates made my sales team become more efficient with our sales communications- especially the routine email messages.


    El-Redem R.

Challenging but Fun

  • October 22, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use. User friendly. Easy to explore.
What do you dislike about the product?
Sometimes bugs, lagging, sudden automations.
What problems is the product solving and how is that benefiting you?
Can help connecting with clients and other businesses to expand their reach and resources.


    Insurance

Great Usability - It does everything we needed in a CRM.

  • October 21, 2022
  • Review provided by G2

What do you like best about the product?
Integrates with all platforms, ease of use, and easy to connect with team members.
What do you dislike about the product?
Not much I can think of that I dislike. Goes down more than I 'd like but still infrequently.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of keeping all team members up to date.


    Sangwen K.

Making sales and lead tracking easy

  • October 21, 2022
  • Review provided by G2

What do you like best about the product?
What I like most is how one can track the customer journey and guide the lead into decision-making in a simple way. You can probably find a way of sending notifications on the easy-to-qualify leads based on available data.
What do you dislike about the product?
I feel bad about the inability to add phone numbers from specific regions like Kenya. If this issue can be checked, it will help to log and track calls from the CRM, bettering the sales process and record keeping of calls.
What problems is the product solving and how is that benefiting you?
It helps to access all customer and leads' information from one place, reducing paperwork and numerous client record sheets. It also helps in tracking the lead stages, which helps make follow-ups. Additionally, placing a contact in an email sequence is vital as it eases work and makes the outreach simple.


    Entertainment

For small businesses, start-ups and midsize organizations this is one of the best CRMs

  • October 21, 2022
  • Review provided by G2

What do you like best about the product?
Hubspot offers multiple integrations, where you can easily combine your marketing strategy, to sales, to operations and send quotes directly through the CRM. The reminders, notifications, and automated tasks are a breeze to set-up.
What do you dislike about the product?
The reports can be a little challenging to navigate, and I wish there were more specific rules that could be added for the sequences so clicks would spark a different outcome from an email reply.
What problems is the product solving and how is that benefiting you?
The integrations have replaced or enhanced multiple tools that our team utilized prior to having Hubspot - saving us money overall and helping our team be more efficient. We are able to track cold and warm leads, create specific marketing campaigns per ICP, and leverage the pipeline to manage and improve both the sales and logistics processes.