Sales Hub Professional
HubSpotReviews from AWS customer
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Solid System with Constantly Improving Features
What do you like best about the product?
HubSpot is an all-in-one solution for maximizing the customer experience. From Marketing to Service Execution, it allows you to test and optimize the journey for the best possible outcomes. They are open to feedback and constantly improving the product.
What do you dislike about the product?
There are some kinks that could be worked out. It would be nice if the interface could be customized/branded a bit for a more tailored look for the internal team.
What problems is the product solving and how is that benefiting you?
The main problem it solves is keeping all client data secure and organized in one system. We can see interactions as well as important info all in one place. This allows our team to move quickly.
General, All-Purpose Sales Engagement Software
What do you like best about the product?
The sales hub appeared to have all the core elements you would like to see in a sales engagement system: deal pipeline, tasks, automated workflows, etc. Additionally, it starts at a low price at the low end, which is all we needed.
What do you dislike about the product?
There is a bit of a learning curve, especially when it comes to setting up the automations. Though, once you get the hang of it, the system can become quite powerful.
What problems is the product solving and how is that benefiting you?
We use the Hubspot Sales Hub along with the rest of the Hubspot suite, primarily for B2B sales. Since I other responsibilities outside of sales, the ease-of-use is a big benefit of the system.
Great platform to use daily
What do you like best about the product?
The reporting functionality on Hubspot is excellent, far better than other systems I have used previously.
What do you dislike about the product?
Sometimes Contacts need to be added to separate lists which can be annoying
What problems is the product solving and how is that benefiting you?
Batch uploads of contacts
Hubspot has a lot of potential
What do you like best about the product?
It's great for running sequences and setting up outreach. I also love using it to store contact and organization info of all of our prospects. It's perfect for a salesperson with a large audience
What do you dislike about the product?
The integration with our company was pretty tough in all honesty. Nothing worked the way we wanted it to and we ultimately ended our contract because of the onboarding/integration issues.
What problems is the product solving and how is that benefiting you?
We have always struggled building brand awareness for our organization. Hubspot has given us a platform to do this through its diverse outreach functions. It makes the sales process seemless
Good but not straight forward
What do you like best about the product?
This software captures all the details for the potential sales client and has a very good email integration as well, which could be tracked for a follow up.
What do you dislike about the product?
The software user interface is somewhat clunky and you need to spend a bit of time getting familiar with the functionality of the features. Otherwise it is a great tool
What problems is the product solving and how is that benefiting you?
I used it for tracking potential sales clients, storing their information and also emailing directly throught the Sales hub software. It helped me create a long list of sales funnnel.
A great sales-data tool
What do you like best about the product?
This tool helps provide valuable insights into sales and helps track the funnel. With several integrations available, I believe it's a must-have tool for all the sales teams out there
What do you dislike about the product?
Reverse integrations are hard to build and require a third-party tool. Merging different companies and contacts is also tricky and sometimes hard to sync, increasing the manual work.
What problems is the product solving and how is that benefiting you?
It is helping us connect our data and insights to the client-facing teams and help us report the funnel better. It also has increased the ease of work and the performance of our employees
Hubspot puts all your customer info in one place
What do you like best about the product?
Everything is in one place and it integrates with my emails so they are logged. The tasks feature helps keep me on track. Deals are easy to create and manage.
What do you dislike about the product?
workflows are difficult to create. Payments so customers can pay us directly from a hubspot link is still not up to speed, so we are not using it. Properties should be conditional at the pro level, not just enterprise. Too much info in your face to figure out where everything is. There are little things that aren't deal breakers but are just little annoyances. I know they are working on them, though.
What problems is the product solving and how is that benefiting you?
solving the problem of knowing what is happening across customers, across employees. With everything logged, there is no guesswork. We can easily communicate with the customer and with each other in one spot. We create all our deals and quotes with price lists in HS. It has really helped to streamline our sales and close process.
Good for early start up
What do you like best about the product?
Great way to manage tasks, create lists and automate outreach
What do you dislike about the product?
There are some things you can't do within hubspot - such as enroll contacts in lists (as opposed to companies) sync notes, and certain integrations
What problems is the product solving and how is that benefiting you?
It's making it much easier to do bulk outreach and track cadences.
HubSpot - the best CRM I have used so far.
What do you like best about the product?
HubSpot is a simple, yet very powerful tool. On one hand, it is very easy to use for beginners. On the other hand - it provides really rich and powerful functionality for professionals. I learn new stuff every day!
What do you dislike about the product?
The only drawback of HubSpot is the weird way it integrates with Gmail. It does look up Gmail automatically, but to manage conversations properly, you have to install an addon - which is rather annoying. Also, if the Client writes you an email, it does not get to HubSpot until you manually make it there. All future messages in the thread will get to HubSpot automatically, even if you do not have the addon... I would definitely like to have more automation there.
What problems is the product solving and how is that benefiting you?
I have all records in one place, I can see what my colleagues doing, and they see what I am doing. I can easily send messages to Clients, using very comfortable accelerators - like snippets and templates. I can also track my pipeline in a very comfortable way.
The best sales CRM by far
What do you like best about the product?
Robust platform for lead management, communications, keeping records, track + provides a vast library of content and learning hub.
What do you dislike about the product?
It lacks the flexibility and customization to fit large enterprises unlike Salesforce
What problems is the product solving and how is that benefiting you?
Mainly keeping track of leads, deals and sales performance stats
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