Sales Hub Professional
HubSpotReviews from AWS customer
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Awesome tool to track your pipeline
What do you like best about the product?
The deals and pipeline tracking. Easy to set up custom fields
What do you dislike about the product?
Forecasting can be difficult, i'd like a few more options
What problems is the product solving and how is that benefiting you?
Tracking deals and what i have won
Have used Hubspot since 2014 and keep learning more I can do with it
What do you like best about the product?
It keeps all the information we need about deals in one place, and we can connect related custom objects that give us a full picture of our process.
What do you dislike about the product?
I wish there was a way to just click a button on an email and log it to a deal rather than having to forward it.
What problems is the product solving and how is that benefiting you?
Would love color coded deal cards. Would love the forecasting tool to go on our fiscal year, not calendar year. Wish I could have some people on Sales Pro - not everone needs the functionality of Enterprise, but need more than the free version. Would love to clone quotes to add them to another deal. Would love to be able to use deal fields in forms.
Best complete CRM bundle for any company
What do you like best about the product?
Easy to use and setup, great automation tools. I love that is easy to work with workflows and to create resources for our sales team.
What do you dislike about the product?
Nothing. HS is a great CRM for small and medium size companies
What problems is the product solving and how is that benefiting you?
Growing better, giving more time to sales team to do the critical part of work whithout having so many operational tasks.
Hubspot sales hub review
What do you like best about the product?
most user friendly AI driven tool ,so much easy to integrate with other tool like lusha ,apollo ,etc one click you can added, manage contact detalis
What do you dislike about the product?
so far i dont have any negative remark for hubspot
What problems is the product solving and how is that benefiting you?
i were sturggle with taking leads and manage it in CRM ,hubspot is such a winner to solve this issue
Great for a basic CRM and deal tracker
What do you like best about the product?
It has all the basics you need to create and track prospects and opportunities. The documents feature is very nifty as you can track how long the recipient stayed on each page. I use the email templates and snippets to organize the evolution of my outreach messaging. Tasks is also quite useful and robust. And lastly, meetings takes care of needing a second option like calendly, and the round robin / group meeting scheduling links make it very easy to sync a meeting form with our website.
What do you dislike about the product?
Sales automation with sequencing is frustrating at times. One example is that you can't enroll a contact without an email address (even if the sequence doesn't have emails). In general other separate sales automation tools do this better, though if you're not willing to pay for all of them, then hubspot gives you the basics for one price. There's a lack of flexibility once a contact is enrolled in a sequence - ie ability to edit the sequence just for them. I think it can be overcome if you have enough foresight in how you're setting it up, but for an early stage growth company we are still experimenting with much of our outreach.
The other frustrating part is the reporting - there's a number of canned reports but as soon as you want to make your own calculations (that in my opinion should be standard), there's not a good way to do it. Its on my backlog to export the hubspot data so that I can make reports the way I want to. In particular, figuring out engagement is tough, as a number of recipients now have virus scanners that trigger an "open" or a "click", but based on the timestamp I know that's not a human open. Having to filter that out to get a real view of what happens to my outreach isn't possible in the reporting.
The other frustrating part is the reporting - there's a number of canned reports but as soon as you want to make your own calculations (that in my opinion should be standard), there's not a good way to do it. Its on my backlog to export the hubspot data so that I can make reports the way I want to. In particular, figuring out engagement is tough, as a number of recipients now have virus scanners that trigger an "open" or a "click", but based on the timestamp I know that's not a human open. Having to filter that out to get a real view of what happens to my outreach isn't possible in the reporting.
What problems is the product solving and how is that benefiting you?
Managing the 100+ new outreaches I'm doing every week and keeping up with the current ones. Without a way to track it I would so lost. We are small and only using hubspot, so it has everything that we need, though there are some other things I'd want. However for the startup price I can't complain.
Great Integration With a Thorough Experience
What do you like best about the product?
The Sales Hub integration makes it easy to gain customer insight that can further guide product enhancements and allow our team to deliver above and beyond customer service.
What do you dislike about the product?
At this time, I don't have any dislikes about the program. I'm pleased with the seamless integration and ease of use for the entire team!
What problems is the product solving and how is that benefiting you?
The feedback we garner helps make our service sound more credible to potential customers. We can also target specific regional demographics, which has been a great way of retaining customers and creating lifetime consumers.
Powerful but easy to use CRM
What do you like best about the product?
I like the many ways we can create workflows to automate the inbound and outbound sales processes of my organization. Their customer support is extremely responsive when trying to unravel my ideas
What do you dislike about the product?
Pricing an become a concern as our marketing contacts increase
What problems is the product solving and how is that benefiting you?
Provides transparency into our team's activities and those of our prospects. It also allows us to automate manual processes like email sending on marketing campaigns.
HubSpot does a great job for small businesses.
What do you like best about the product?
I like how user and admin friendly the system is. Everything is straightforward and flows easily. The best part of HubSpot is that is is incredibly simple to setup and use compared to other systems.
What do you dislike about the product?
It is tough to scale quickly or use HubSpot for larger companies. While they are constantly improving and growing - there are competitors with more time and a larger network that is able to get away with how complex the systems are.
What problems is the product solving and how is that benefiting you?
It was helping us solve the need to quickly onboard and train a sales team. The reporting is simple to setup and almost any level of expertise can figure out how to create them.
Hubspot is a great CRM, user friendly for AEs and SDRs
What do you like best about the product?
I think that Hubspot has a great interface for final users. Its drag and drop feature for reports it's super useful for people how is not used to create reports.
What do you dislike about the product?
The report creation could be better, and how people can see them and access the records they need to prioritize.
What problems is the product solving and how is that benefiting you?
It's easy to use for final users, which makes onboarding and training much affordable.
Desirable experience according to small size businesses
What do you like best about the product?
Integration, reports & forecasting are the best.
What do you dislike about the product?
I personally didn't like the UI that much plus it's slow compared to others in the similar space
What problems is the product solving and how is that benefiting you?
CRM, Sales Data, Forecasting & Analytics
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