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    Kapil N.

Simplicity with a click

  • September 01, 2022
  • Review provided by G2

What do you like best about the product?
the best thing is how easily I am able to find email and contact details of prospects without buying premium or spending money for it. Apollo has really made my life simpler.
What do you dislike about the product?
when my credits end and I have to wait for the next month. Plus once in a blue moon, we do face some lag from Apollo's end, which can be easily omitted though. Nothing else to dislike
What problems is the product solving and how is that benefiting you?
solving a major problem of giving me contact details for important prospects, which otherwise i would have to figure out the email with the help of google and organizations domain and email format. I have already suggested this to all my collegues.


    Logistics and Supply Chain

Easy to use, intuitive system.

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
It can integrate easily with other systems, and it's very user-friendly compared to what I was using previously. It also allows a lot of automation and gives you access to work flows.
What do you dislike about the product?
Pricing-wise can be a little pricey compared to some other CRMs out there, and a lot of the features that make it useful are not accessible unless you pay for the premium accounts.
What problems is the product solving and how is that benefiting you?
Allows me and my staff to collaborate and see what each other are doing, and keeps everything neat and orderly, as well as giving us access to workflows so we don't forget something.


    Jakob M.

HubSpot is a wonderful CRM for sales based orgs

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
HubSpot's interface can be a bit daunting for new users, but HubSpot also offers highly detailed tutorials and exercises that make navigating the platform a breeze. There are so many different ways to run campaigns via HubSpot and its integrations. HubSpot shines for organizations with a relatively small-mid size total addressable market, but can also scale to fit a large TAM.
What do you dislike about the product?
Sometimes the tools that you are provided have multiple facets to them, and not every function has a tutorial to go with it. Personally, my biggest gripe with the Sequences tab is once a sequence is launched, you cannot make changes to the sequence for those already enrolled. We've seen outreach platforms do this before, and I'm surprised HubSpot hasn't been able to make this happen. Also related to sequences, you can't filter your contacts by how many times an email has been opened, which can be a tad frustrating when running a cold email campaign.
What problems is the product solving and how is that benefiting you?
HubSpot keeps our prospects, leads, general pipeline data, and outreach efforts all-in-one, easy-to-use platform. Since our company uses multiple platforms, we are grateful that most of them have native HubSpot integration. This makes typical day-to-day tasks much easier to handle.


    Broadcast Media

HubSpot

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
The AI feature has been very useful in writing emails
What do you dislike about the product?
No, i am enjoying the Sales Hub and the new features where you can use AI to assist with writing emails and so much more.
What problems is the product solving and how is that benefiting you?
It solves the problem of not having enough space in other CRMs to store over 100k leads


    Real Estate

Overall a great product

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Callers are automatically identified, and their records instantly pops up
What do you dislike about the product?
Probably just how the integrations works with Hubspot/Nextiva
What problems is the product solving and how is that benefiting you?
Streamlining of info


    Computer Software

Good, but I have nothing to compare it to

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
We have been able to create a lot of custom properties and automation to fit our needs
What do you dislike about the product?
Sometimes has required a lot of work on our end to get the data or information we need to capture and track
What problems is the product solving and how is that benefiting you?
It has made it easy to track the contacts we're working, track where in the buying process they are, and identify where in the process or our product we can improve


    Business Supplies and Equipment

I enjoy the HubSpot Sales / CRM program alot.

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use. You are able to learn quickly to make the best use of the program.
What do you dislike about the product?
Can be difficult to run reports due to different field definitions of "silos".
What problems is the product solving and how is that benefiting you?
Having thorough contact data. Sales, contact information, etc.


    Manav P.

Hubspot is the greatest CRM

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Hubspot sales is helpful in sales tools as well as CRM
What do you dislike about the product?
Maybe Hubspot can be a little quick to load large data. Doesn't feel snappy as of now
What problems is the product solving and how is that benefiting you?
It is helping me in keeping track of my sales as well as maintained account


    Justin R.

Easy to use and mobile friendly

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Love the mobile app to access my contacts anywhere and the ease of integration with other services.
What do you dislike about the product?
Needing to upgrade to access more features.
What problems is the product solving and how is that benefiting you?
Organizing my contacts, leads, and deals.


    Chris N.

Great web-based add-on CRM software that's easy to use!

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
The web portal looks to have experienced a bit of a reorganization/refresh - still maintained its functionality and readability (though recently I've used the mobile version more than previously).
What do you dislike about the product?
We've noticed more frequent service outages in the past 6 months or so (none recent, but there was a point some time ago where it felt like interruptions were occurring several times a week). HubSpot notifications did pop up alerting us to the disruption (communication is greatly appreciated), but it was still not optimal.
What problems is the product solving and how is that benefiting you?
On a micro-scale, HubSpot Sales Hub allows for email tracking when staff are away - it's a breeze to log in and view communications/contacts, making follow-up during absences hassle-free!