Sales Hub Professional
HubSpotReviews from AWS customer
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User Friendly CRM
What do you like best about the product?
I enjoy the bulk email feature - allows me to save time and reachmany clients at once.
What do you dislike about the product?
The lack of available personal customer service - the service hub is great, but sometimes you just need to speak to a human
What problems is the product solving and how is that benefiting you?
Allows me to keep up with hundreds of clients, each unique situation etc, and take detailed notes as well. I love that I can track every contact/touch I have made with each client
Very easy to navigate, even without training. Keeps me organized and basically makes my job easier.
What do you like best about the product?
Easy to use. I used SF for years and there is no comparison when it comes to how easy Hubspot is to use. Hubspot has a modern look and features. Many automations help with things like campaigns, real-time analytics and eliminating things like duplicates. I can send emails right from the platform and include documents with a preview screen.
What do you dislike about the product?
I can't think of any dislikes. I would recommend going through training even though most of it is easy to figure out because there is so much this software does that you may not know.
What problems is the product solving and how is that benefiting you?
I'm in sales and want to send out separate campaigns, like one to partners and one to a specific vertical. I love the sequences and the tracking of my efforts to see what marketing verbiage works and what doesn't. I also like to use templates with the personalization tools because it will not come across to the prospect as mass junk email. Hubspot has automated tasks and reminders that keep me on track.
Hubspot is a great SMB CRM for sales and marketing teams, not overly complex and easy to use
What do you like best about the product?
The simplicity and ease of use are the best aspects of the CRM. This provides scale at an affordable cost
What do you dislike about the product?
Hubspot is lacking in the integration department you need to be very careful as you scale your business and need more. One example is trying to find a dialer like aircall or front spin or dial pad that has native integration with HubSpot all integrations capabilities are very limited and often one-sided in the way data flows or the way they allow a 3rd party app to push-pull data, infact their is not a single dialer that has native integration with Hubspot which severely limits my team's ability to build velocity with regards to outreach. we have had to find many unique solutions in order to scale with Hubspot these solutions add on costs. Solutions, not even the internal Hubspot team could show us. we had issues around how deals are created. Hubspot is a big fan of combining accounts off domain name, in order to solve this we have had to bring in outside solutions to manage data prior to being input into HubSpot. I also dislike the HubSpot meetings tool for scheduling its limited in capabilities and poor at reporting on this tool with regards to data on meetings
What problems is the product solving and how is that benefiting you?
gives me a CRM for marketing automation and sales that is easy to use and affordable at scale. provides visibility into activity, revenue, and funnel velocity
Easy and efficient!
What do you like best about the product?
tasks, sales performance, and keeping track of day to day
What do you dislike about the product?
I feel like it needs more reporting for non administrators
What problems is the product solving and how is that benefiting you?
staying on top of deals!
QUICK. SIMPLE. ACCURATE. INFORMATIVE
What do you like best about the product?
IMMEDIETE UPDATES ON HOW MANY CALLS MADE. AND HOW MANY MADE HISTORY
What do you dislike about the product?
IT DOESNT AUTOMATICALLY CLEAR CONTACTS ALREADY CONTACTED. YOU HAVE TO READ / REMEMBER EVER TIME.
What problems is the product solving and how is that benefiting you?
MAKING SURE WEVE CALLED THEM AND IN WHAT WAY DID WE TRY
Love my Hubspot!
What do you like best about the product?
There are a ton of tools, but i really the email tracking and ease of use.
What do you dislike about the product?
Reporting is lacking... it may be in a more expensive version, but... and i dont like the fact that it costs so much to get into a bigger license.. you should consider medium sized companies that cant afford thousands of dollars for a CRM...
What problems is the product solving and how is that benefiting you?
Hubspot is our CRM so its solving all of those issues...
Everything, All in One Place
What do you like best about the product?
Hubspot makes it easy to keep track of accounts, outreach efforts, deal progress, and more all within one interface. It feels like a one stop shop for most of my needs.
What do you dislike about the product?
deals don't populate/track off of sequence if not triggered properly.
What problems is the product solving and how is that benefiting you?
HS helps me with my automated outbound efforts, including the content within my sales emails
Sequences that work
What do you like best about the product?
I love the fact that you can use sequences within the CRM. Its incredibly helpful to have direct access to sequences. Another plus is that there has been very little downtime for the sequences features and its easy to edit and create them.
What do you dislike about the product?
There aren't the level of insights that dedicated services like Salesloft have. Also the threading remains a clunky feature and requires a few creative workarounds instead of just working.
What problems is the product solving and how is that benefiting you?
It helps reach out to a wide variety of prospects with relevant and custom outreach. Every day I know exactly what I need to do and how long it takes to finish the tasks in an efficient and productive manner. I have scheduled over 400 meetings using Hubspot sales hub.
Seamless integrations and easy to use!
What do you like best about the product?
I really like that HubSpot offers e-Learning courses for anyone using HubSpot or if I need a refresher of some piece of the software. The steps to get anything done in HubSpot are easy to follow and make sense.
What do you dislike about the product?
I am not sure I dislike anything. Waiting for contact uploads makes me impatient sometimes and if the contact files are not followed accurately it can be easy to create a large mess of contact information showing up in the wrong column in the contact area. That is more the user though and not HubSpot.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has helped me keep track of tasks needing to be completed and is an easy way to keep track of our deals, sales, etc. I also really like that I can keep track of the entire sales team and vertical teams and how they are interacting with everything without muddling up what another one of us is doing.
Simple, Fast, Reliable
What do you like best about the product?
The hub is user-friendly and is incredibly powerful. Using it has saved hours of time.
What do you dislike about the product?
The limit to the number of contacts you can enroll in a sequence at once is extremely inconvenient.
What problems is the product solving and how is that benefiting you?
Enables me to send out mass emails that are personalized without having to type every person's name, company, etc.
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