Sales Hub Professional
HubSpotReviews from AWS customer
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Hubspot allows me to keep my pipeline organized and is such a great tool for most companies
What do you like best about the product?
I like the task feature the most, it allows me to stay on track with my meetings, follow-ups and pipeline.
What do you dislike about the product?
I love everything about Hubspot! I do wish there would be a way other then creating task to make calls one after another.
What problems is the product solving and how is that benefiting you?
It is helping us solve the organization of our sales team's pipeline.
Great UI, some features needed
What do you like best about the product?
I think the UI is really clean and workable
What do you dislike about the product?
Their is room to add some features and ease of navigation between pages (multi-threading emails, ability to push folks into sequences from integrations like Linkedin).
What problems is the product solving and how is that benefiting you?
Organizing and centralizing outreach to prospects.
An amazing tool to maximize sales!
What do you like best about the product?
I love that HubSpot is a one-stop-shop. Being able to book meetings, manage the pipeline, and provide marketing is great.
What do you dislike about the product?
I do wish it provided more options to build sales charts and overall goal-setting tools
What problems is the product solving and how is that benefiting you?
It allows our team to be successful and also track pipeline progress. It is user-friendly and easy to get new team members up to speed. It simply saves time!
Helpful for tracking and follow-up
What do you like best about the product?
Super helpful when doing follow-up with leads to track responses and service interests. Love the sequence feature which enables faster follow-up and saves me some time.
What do you dislike about the product?
I wish you could send one email for follow up and it would track to all the recipients, but you have to send a separate one to everyone. The sequence feature helps with this process for tracking though now that we have access.
What problems is the product solving and how is that benefiting you?
Nice way to track inside sales activity before handing it off to the team as a true prospect. Also, helps with tracking different pipeline deals so showcase all the work and effort we put in behind the scenes before we can close a deal.
HubSpot gets the job done but has a lot of minor issues that add up.
What do you like best about the product?
Hubspot is straightforward. It doesn't take a lot of brain power to use and it is one of those that you can pick up easily. I don't mind a challenge but I also like things to be predictable and understandable.
What do you dislike about the product?
Unfortunately, Hubspot has a lot of little issues that can become time-consuming. We do have a team that specializes in HubSpot and its integrations. They seem to get a pretty fast reply from HubSpot when needed which is nice.
What problems is the product solving and how is that benefiting you?
HubSpot is solving our CRM and automates part of the process to reduce the heavy lifting by our SDR's giving them more time to reach their quotas. We also use HubSpot as a CRM in another portion of our business that requires us to have a separate CRM from the one our SDR's use.
So far I've had an amazing experience with Hubspot its quick and easy and super efficient.
What do you like best about the product?
I appreciate how easy and efficient HubSpot is.
What do you dislike about the product?
I dislike how Hubspot lags sometimes in regards to loading or sometimes there are complications with sending emails and texts.
What problems is the product solving and how is that benefiting you?
I'm able to be more productive by making more calls per hour.
Convenient Sales Tool
What do you like best about the product?
Being able to track emails in real-time with notifications on your phone as well.
What do you dislike about the product?
I cant make multiple calls at the same time.
What problems is the product solving and how is that benefiting you?
Tracking and organized calling for high levels of productivity.
Hubspot - amazing CRM features and more marketing analytics than competitors
What do you like best about the product?
Perhaps once of the best things about Hubspot is the service and support their team provides. With other CRMs, I felt brushed off when I experienced feature issues, didn't know how to solve a problem, etc. But with Hubspot, they are super responsive and helpful.
What do you dislike about the product?
As with any CRM, you have to map out what you want to do and make a bunch of adjustments based on your particular use case. One annoyance is that data on reports and dashboards takes too long to refresh and the refresh function doesn't work that well.
What problems is the product solving and how is that benefiting you?
The best email tracking visibility and email marketing campaign visibility of any CRM I've used. Record management is simple and the usability is high for this CRM.
A Very Positive Experience, Coming from Salesforce.
What do you like best about the product?
Changes are intuitive, the platform is powerful without feeling like a labyrinth the way Salesforce can, automations are easy to get going, data tracking is very indepth, and the reporting tool is *generally* as fully featured as I would like it to be.
What do you dislike about the product?
The split of primary objects into: contact, company, and deal can cause issues with my companies workflow and makes simple tasks unnecessarily complicated. Wish the Meetings tool was a little more feature rich in terms of assignment and control of multiuser meeting workflows.
What problems is the product solving and how is that benefiting you?
We needed better tracking of our clientele, both in terms of the status of the account, and the efforts of the agents involved. Hubspot has powered a pretty big shift in how we do things and we are just scratching the surface so far...
HubSpot to get organized
What do you like best about the product?
I love being able to link the necessary individual to the case at hand, keeps great track of where we are at with a client. I like that I can store photos and emails to the client's account and work a full estimate straight to that folio. I have not used other interfaces this one seems to keep it locked all to one and is a pretty solid program.
What do you dislike about the product?
At times HubSpot can be glitchy and have to wait a long time for a case to hit the deals. I have at times waited 30 mins to an hour. Although this is not all the time, it would be an exceptional program if this happened less. It is detrimental to have immediate access to the client's folio. It would be nice if you made it possible to PIN 2 notes - this would be very helpful!
What problems is the product solving and how is that benefiting you?
It helps significantly with communications amongst our small crew. Although not all of the crew reads the notes when they do it is exceptionally helpful to keep us all on the same page.
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