Sales Hub Professional
HubSpotReviews from AWS customer
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HubSpot Sales Hub has proved to be an important medium I use to organize my work-week days.
What do you like best about the product?
Hubspot Sales Hub is incredibly helpful with organizing my daily checklist and keeping me accountable for following through with all of my tasks. Additionally, I appreciate the way Hubspot tracks emails. I hold this website to a higher standard than its competitors because of its detailed nature of the website.
What do you dislike about the product?
I have yet to find a feature on Hubspot Sales Hub that I do not find helpful and that does not work properly. Additionally, I am certain the customer support team would actively and efficiently resolve any issues I find myself with.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is solving our priority organization skills and keeping every member on the team informed, accountable, and to the highest standards of our business.
Recommendations to others considering the product:
I would recommend professionals who are interested in using HubSpot Sales Hub to thoroughly review the website, to effectively use it to the highest standards.
Absolutely essential for sales ops
What do you like best about the product?
Sales Hub offers a lot of critical components for both individual contributors and sales management. Sequeneces are intuitive to set up and allow for follow-ups to be automated down to email, call, and even LinkedIn outreach. The deals view also is intuitive for reps to manage their pipelines.
What do you dislike about the product?
MRR reporting seems to continue to lack in HubSpot, especially when it comes to upgrades/downgrades of existing won deals. We've resorted to using Zapier and a few other integrations to make this work, but it's still difficult month-end to reconcile how much revenue is attributed to reps for commission purposes. It would be great to have a stronger integration with Stripe or Profitwell to get MRR and subscription records directly on contact objects.
What problems is the product solving and how is that benefiting you?
Sales Hub keeps our sales teams organized, and facilitates alignment between marketing and sales as everyone is working out of the same CRM.
HubSpot as a New CRM
What do you like best about the product?
The intuitiveness of the design for the user. Being able to easily see all notes and interactions.
What do you dislike about the product?
Task automation tends to overwhelm when it creates tasks for you. being able to accidentally access other people's contacts.
What problems is the product solving and how is that benefiting you?
Being able to track interactions with customers and be able to see notes on previous interactions. This allows me to be aware of where I am with every lead.
Great CRM for people who want something better than Sales Force
What do you like best about the product?
It's easy to use and solves a lot of the problems that salesforce faces. It's a much lighter platform that really allows the user to set themselves up for success. The many tools and resources also contribute to that bottom line.
What do you dislike about the product?
Nothing as far as the tech goes. I have some issues with how our company is utilizing the platform but that really has nothing to do with HubSpot itself. If anything some of the training videos are a bit lame.
What problems is the product solving and how is that benefiting you?
We have completely changed the way we utilize our CRM. We have started using inbound campaigns to bring in more revenue and for the most part, everything is working great.
Best bang for your buck!
What do you like best about the product?
Analytics, modern UI making it easy to learn, use and manage as well as integrations with a variety of computer systems.
What do you dislike about the product?
Hubspot and Outlook integration is a little glitchy.
What problems is the product solving and how is that benefiting you?
Company, contacts, tasks and deals analytics to see how I'm personally doing and compare against the team to ensure KPI's. Ease of use makes account management a time saver. Email tracking.
Makes follow-ups easier
What do you like best about the product?
Makes the follow-up process of leads easier since we can create sequences and structure them in the way that works best for us.
What do you dislike about the product?
It should be easier to configure the information that you see on the dashboards
What problems is the product solving and how is that benefiting you?
Follow-ups
Awesome Product
What do you like best about the product?
A super easy and user-friendly platform that allows me and my team to keep track of our clients and sales pipeline. I absolutely love the system and can see using anything else day to day operations
What do you dislike about the product?
It takes some time to learn the system but with help of customer services makes it really easy. The only thing that would need some work is customer services chat it takes too long to get issues resolved
What problems is the product solving and how is that benefiting you?
It solves the problem that we had of tracking leads and creating sales campaigns. It also allowed us to become much more efficient with our day-to-day operations.
Hubspot is GREAT
What do you like best about the product?
The user friendly interface that allows you to make calls effortlessly, in large volume, in a short amount of time
What do you dislike about the product?
Reporting Capabilities. They are not customizable enough
What problems is the product solving and how is that benefiting you?
Making large number of calls in short amount of time.
Salesforce killer
What do you like best about the product?
We transitioned from Salesforce and Outreach over HubSpot Sales Hub in 90 days. Given the nature of the transition, we didn't have time to allow the reps time to use both systems. Reps were using Salesforce/Outreach on Friday and HubSpot on Monday. The sales reps had no issues transitioning and said they much preferred the user interface and all-in-one functionality that HubSpot provides. It's so much easier on the reps than bouncing between a bunch of tools. If you want to lock down fields and do field validation-type processes, you sometimes need to be creative. For example, we used the deal stages pipeline as the starting point for demos to require fields at certain stages. Overall, very pleased with Sales Hubs and it works perfectly with the other Marketing and Service Hubs. It takes way less administrative muscle to manage one HubSpot platform for all our tools vs. all the multiple tools we were using before. Our data hygiene has never been better. Watch out Salesforce, your clock is ticking.
What do you dislike about the product?
There are always features and functionality here and there that I wish was better. Sometimes when you want to round robin something, you have to build out branches for each rep, vs. having a round robin to team feature. For example if you want to round robin sequence enrollment and sending. But I've been able to overcome any challenges so far.
What problems is the product solving and how is that benefiting you?
We had multiples that were expensive and didn't sync well together. We had data silos between departments. We also were spending way more money with the separate systems. We're saving both time to administrate it as well as software costs.
Makes it easy!
What do you like best about the product?
The easy access to templated emails, data collection (dashboard interface to track my daily/weekly/monthly performance in sales), and knowing when a candidate is actively checking my outreach is extremely helpful!
What do you dislike about the product?
I've had no dislikes thus far. The process is simple and seamless to learn once you really start to navigate.
What problems is the product solving and how is that benefiting you?
HubSpot helps me close deals and keep track of each deal in my pipeline easily.
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