Sales Hub Professional
HubSpotReviews from AWS customer
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Customer Experience Coordinator
What do you like best about the product?
My favorite part about Hubspot sales is the calendar integration. It is extremely useful for my team and allows me to book appointments directly, based on their availability.
What do you dislike about the product?
At this time, I have not found anything I do not like about Hubspot sales. Everything has worked to improve efficiency and productivity within our organization.
What problems is the product solving and how is that benefiting you?
We can track our customer behavior across our web pages, which allows us to run marketing campaigns and suggest upselling our service offerings. All together, Hubspot has helped us stay on top of our clientele.
Easy to use
What do you like best about the product?
The intuitive nature of the software; I don't spend much time looking for new functionality.
What do you dislike about the product?
The number of clicks to execute certain tasks.
What problems is the product solving and how is that benefiting you?
Just organizing all my tasks and having all my customer contacts in one place.
Recommendations to others considering the product:
It does everything we need and is easy to use.
Great CRM experience
What do you like best about the product?
I love the fact that the platform is incredibly user friendly, it is really easy to navigate and it really makes my work way more efficient. I have a better control of my different deals and it allows me to be more goal-oriented, since i can easily review my numbers.
What do you dislike about the product?
Not that this happens all the time, but sometimes, i find it hard to update contacts or to properly link different deals to different contacts. Sometimes the platform isn't working, but that's something that happens with other platforms as well and it is not that usual.
What problems is the product solving and how is that benefiting you?
I find it much easier to have a better control of my different deals and the different stages in which they are. Also, getting constant tas reminders allows me to follow up on a timely manner, which makes it easier for me to provide a better service to my clients
Intuitive
What do you like best about the product?
I had never used Hubspot before starting my job - I'd say I felt confident with the Navigation after the first week. Every button is easy to find, the layout makes sense, & I see no reason to change platforms
What do you dislike about the product?
The platform at times seems to glitch as it doesn't always allow me to accurately track whether a client truly opened my email or not
What problems is the product solving and how is that benefiting you?
Consolidation of recorded client calls all in one place. Ability to manage sales from inception to close.
Recommendations to others considering the product:
n/a
Hubspot rocks
What do you like best about the product?
I like the tasks part of hubspot as well as contacts
What do you dislike about the product?
I think there could be improvement with the reports
What problems is the product solving and how is that benefiting you?
I use hubspot for prospecting
Recommendations to others considering the product:
none, its great
Hubspot is pretty cool
What do you like best about the product?
how easy it is for potential clients to book appointments on my calendar and how it syncs direclty with my outlook calendar.
What do you dislike about the product?
there is nothing i dislike about it currently.
What problems is the product solving and how is that benefiting you?
saving time and allowing ease of use for my SDR team to book appointments on my calendar
Very easy to use CRM with a ton of great features
What do you like best about the product?
The snippets and sequences capabilities. I can easily create snippets that help me answer faster to my prospects.
What do you dislike about the product?
I think the Tasks hub can be improved. I don't like the little pop-up window it appears when I select a task, I'll rather have all that contact info.
What problems is the product solving and how is that benefiting you?
It's very easy to find a lead and create lists for specific personas registered.
Hubspot user
What do you like best about the product?
Inuitive functionality, good holistic solution for small/medium sized businesses. We use service, sales, and ops modules. Great knowledge base and great for onboarding/educating team new to CRM.
What do you dislike about the product?
A little clunky on user experience. Not often thought out for how to use at massive scale- example being not seeing contact details when sending sequences and other automation views.
What problems is the product solving and how is that benefiting you?
Email outreach at scale, testing and easy reporting. Financial impact TBD given using fully for about 2 months. Good gains here with general sales activity and tracking.
Recommendations to others considering the product:
Good
pricey, but keeps our client pipeline organized.
What do you like best about the product?
i started using hubspot a year ago and it keeps our client pipeline organized
What do you dislike about the product?
pricey and even the lowest price with the basic required tools starts at 1K a month.
What problems is the product solving and how is that benefiting you?
meeting scheduling and daily tasks to be completed
Recommendations to others considering the product:
none
Hubspot is very user friendly but don't have other experience with CRM to compare,
What do you like best about the product?
The fact that it is very user friendly and easy to learn!
What do you dislike about the product?
Sometimes it randomly crashes and i have to restart it. (usually once or twice a week.)
What problems is the product solving and how is that benefiting you?
Connecting to people who need help with water systems and achieving compliance.
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