Sales Hub Professional
HubSpotReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
10,000 reviews
from
External reviews are not included in the AWS star rating for the product.
Ease of use is key!
What do you like best about the product?
HubSpot is easy to use and intuitive, especially for folks who are new to a CRM. It is extremely easy to get folks onboarded and the support is second to none!
What do you dislike about the product?
I wish there was A/B testing for sequences, transcriptions for calls, and the ability to use multiple subject lines in a single sequence would be helpful. I do wish some of the reporting was a little more robust.
What problems is the product solving and how is that benefiting you?
With HubSpot Sales Hub I can easily track deals, log calls, and manage tasks. It helps to streamline my work. It definitely helps me to be more productive! I appreciate the ease of use.
Recommendations to others considering the product:
You'll be please with the majority of its CRM capabilities and support is amazing!
My experience in Hubspot is very convenient as a sales person.
What do you like best about the product?
Sequences, templates, and analytics report
What do you dislike about the product?
Tasks. Because even the prospect rejected me, the Hubspot keeps on reminding me to follow up with that person.
What problems is the product solving and how is that benefiting you?
The sorting out of filters for my contacts. I realized that I can adjust the column to see the country/region where my prospect is located so I can target them accordingly.
Hubspot is a much more efficient system than my prior CRM.
What do you like best about the product?
I like the degree of control I have. You can really drill down in reporting to unearth a wealth of information.
What do you dislike about the product?
Inaccuracies in first response time; merged tickets creating significant alterations of average time. Unexplained sudden increases in averages.
What problems is the product solving and how is that benefiting you?
Tracking sales efforts (deals) and Client experience support (tickets)
Making Sales Easy!
What do you like best about the product?
Creating tasks and being able to review activities are the best parts of HubSpot. I also like the Sales Dashboard so I can keep track of my daily goals. HubSpot makes my daily tasks simple and I love that I can bulk schedule and reschedule as needed.
What do you dislike about the product?
Sometimes the connectivity for making calls does not always function--for example, HubSpot has marked a few different numbers as fraud when they are in fact correct and working numbers.
What problems is the product solving and how is that benefiting you?
I am able to create a daily task list and set future reminders for clients (that don't even have to be calls or emails). These future tasks can be super detailed or as vague as necessary. I can also schedule tasks over a year in advance, when needed.
HubSpot is overall very helpful
What do you like best about the product?
Easy to track contact activity, book meetings, schedule sequences and edit marketing email copy.
What do you dislike about the product?
Wish the dashboard reports were a bit more advanced. I find them quite limiting so it's hard to present overview findings and stats in these reports, instead I have to do them all through filters.
What problems is the product solving and how is that benefiting you?
Identifying and organizing customer interest has become a lot easier. For the most parts, the reports dashboard gives a nice holistic view.
Easy and efficient software!
What do you like best about the product?
I love that it is so efficient to use and productive with accessing and managing data. It acts as a reliable database for my company where many employees use the information to help track and grow our business.
What do you dislike about the product?
I can't think of any downsides at the moment, I've had a fairly smooth time dealing with Hubspot and no road blocks. Maybe if I could duplicate companies or deals automatically, that would make my process more efficient.
What problems is the product solving and how is that benefiting you?
With HubSpot, we can organize our data easily in one place, which will make it easier for our team to access customer and prospective customer information and to contact them.
Slaying Sales Like It Ain't No Thang w/ HubSpot (YES!)
What do you like best about the product?
I've used other CRM's before for moving sales through a process, and I just love the way Hubspot makes it easy to assign tasks with 1 click, to create and move deals around, and to track different types of sales calls.
What do you dislike about the product?
The only thing I've struggled with lately is using the export feature in lists. I've been trying to figure out a way to easily copy email addresses from a "list" (love the lists, btw!), so that I can manually copy them into a composed email in Gmail, but there's no easy way. There are workarounds, of course, but I need a quick and easy way to copy all email addresses!
What problems is the product solving and how is that benefiting you?
Once I accidentally merged two contacts that I did NOT mean to merge, and there was no way to un-merge. That was a panic moment for sure! The help team assisted me in re-capturing the original data in the file that was changed, and although it wasn't complete, it was mostly salvaged.
Recommendations to others considering the product:
Love the integrations! Just go for it!
6 months using Hubspot, and I love it!
What do you like best about the product?
Hubspot's Sales Hub is user-friendly to use once trained, and they offer great training courses to guide you through the process. For those new to Hubspot (or any other CRM software), make sure you put time into watching videos and earn your Hubspot badges - it will only help you in the long run! Also a pro tip: download the Google Chrome extension if you haven't already (it allows you to confirm once emails have been sent/opened/clicked)
What do you dislike about the product?
There's nothing in particular that I find missing in the product, it satisfies all my needs as a BDR and I'm able to use it effectively to complete all my tasks.
What problems is the product solving and how is that benefiting you?
I'm able to accurately keep track of warm/hot leads and focus my energy on prospects that need nurturing the most. Hubspot has made me extremely more efficient, and I can't speak enough about how much I love the Google Chrome extension (which keeps me in the know at all times.)
Recommendations to others considering the product:
Take the time to find courses that apply to you in the Knowledge Base section.
Great CRM! Easy to use
What do you like best about the product?
I like the ability to make custom reports and contact views-- really allows me to streamline my workflow.
What do you dislike about the product?
I think that beefing up the text editor for email templates is important. Being able to make sub-folders in the template library is also something missing.
What problems is the product solving and how is that benefiting you?
Having all of my information and work processes live in one organized place. We've been able to effectively mold it around our goals and workflows.
Recommendations to others considering the product:
Find out every way you can use it (CRM, Marketing, Analytics) You can squeeze a lot out of hubspot!
Helps with organizing everything!
What do you like best about the product?
The organization and sales pipeline clearly define and help us move towards completing our goals!
What do you dislike about the product?
There could be more tutorials and processes surrounding templates and automated sequences, they can be slightly confusing and don't always work the way they're intended.
What problems is the product solving and how is that benefiting you?
We are closing the communication gaps that were caused by lack of organization prior to using Sales Hub.
showing 5,301 - 5,310