Sales Hub Professional
HubSpotReviews from AWS customer
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VP of SaaS Sales Using Hubspot to drive sales.
What do you like best about the product?
Sequences and Activity Feed. We create multiple nurturing sequences to share information with prospects and then use the activity feed to provide our SDR's to follow up. Also love the email suggestions of times to send. It really works!
What do you dislike about the product?
Dashboards and reports are a little tricky to create. Querying is a bit clunky.
What problems is the product solving and how is that benefiting you?
Prospecting at scale is so easy with Hubspot. And then we can identify those prospect that are engaging with our content to do better follow up. No more cold calling! It's always a warm call.
Multi Media Sales Executive
What do you like best about the product?
I like that Hubspot saves all the notes, you can quickly review the history of the account. You know who was the contact you spoke to, last time you call and what promotions were happening.
What do you dislike about the product?
You have to be very specific with spelling to search and if there are multiple telephone numbers Hubspot may not pick up on it. The links to the websites do not always work.
What problems is the product solving and how is that benefiting you?
I am to keep up with my daily activities. I can easily access clients' history. The task function helps me stay organized with my follow-up. I like that the program is able to connect my work email with the contact. It will not connect if the contact is not associated with the account.
Recommendations to others considering the product:
This is a great tool to keep you organized and review history of each account
User friendly, easy to master, marketing and sales tools all in one
What do you like best about the product?
I already used a lot of CRM previously and Hubspot was the most user-friendly one. It is a sales-friendly tool, you can easily add and follow new opportunities and the email tracking tool is a must.
What do you dislike about the product?
However, Hubspot is hardly customizable. Even if you don't need more information, I would have loved to have the choice of setting our displays and filters and having more customization.
What problems is the product solving and how is that benefiting you?
Hubspot gives a feeling of security and is easy to hold. You can jump into your sales activities very quickly. During prospecting hours it is really easy to add new companies in your pipe.
Recommendations to others considering the product:
Good for start-ups. Easy to use.
Hubspot allows us to quickly and effectively respond to customer inquiries
What do you like best about the product?
The most helpful thing about Hubspot is the ability to create a support ticket inbox that tracks customer inquiries. Our team can maintain a fast response time and ensure that we respond to all inquiries. We consistently receive positive feedback from customers because of our fast response times. The ability to have designated inboxes for these support tickets allows each department to manage customer inquiries.
What do you dislike about the product?
The calendar features often seem limited to accommodate for many different types of meetings and scheduling times. We sometimes struggle using this function in the way that we'd like to.
What problems is the product solving and how is that benefiting you?
We have realized that Hubspot allows us to track revenue for all products and that we can create lists to target specific cliental. We are able to connect with the customers most likely to convert.
A great tool for CRM
What do you like best about the product?
Hubspot is a great intuitive tool for CRM. I like that it doesn't overwhelm you with fields.
What do you dislike about the product?
There's not much I don't like about Hubspot. One drawback is the inability to merge duplicate parent accounts when mapping, but the team is very responsive when it comes to suggested improvements.
What problems is the product solving and how is that benefiting you?
I'm able to effectively track and view live data on customer relationships.
Great app, very organized
What do you like best about the product?
The ease of navigation throughout the app makes it easier to use. There's also a lot of help available if you do get confused or lost while trying to navigate the platform.
What do you dislike about the product?
It is a very straightforward app with not many drawbacks to it. I've heard of other apps being glitchy or not working properly and leading to lost sales. Not with hubspot
What problems is the product solving and how is that benefiting you?
I can reach out to companies a lot easier and keep it all organized. In addition, I can see the stages of my leads and even set tasks to reach out so I don't forget.
Very User Friendly and easy to understand
What do you like best about the product?
The flow of the work experience. Made it easy to navigate as a first-time user.
What do you dislike about the product?
I think just some features like calling and emailing could use some updates to make it look and run smoother.
What problems is the product solving and how is that benefiting you?
Going through Sales pipeline and seeing each step.
Happy with Hubspot
What do you like best about the product?
Hubspot consistently provides big value! It helps my team stay organized and in sync.
What do you dislike about the product?
While I wish that there were integrations available for tools like Notion, I still appreciate the ease of use of Hubspot.
What problems is the product solving and how is that benefiting you?
We've found that being able to have a knowledge hub is greatly beneficial.
Makes email marketing super efficient
What do you like best about the product?
Being able to automate sales emails and reach a larger audience has been very helpful for my business
What do you dislike about the product?
There are lots of steps to create automated sales emails but all worth it when I can easily market
What problems is the product solving and how is that benefiting you?
I am able to create professional-looking emails and workflows that allow me to reach a larger audience which ultimately help my business
Sales Regional Director
What do you like best about the product?
Ease of use
Sequencing
Reports
Extensions to LinkedIN, Slack, etc.
Tracking open, clicks from direct emails
Sequencing
Reports
Extensions to LinkedIN, Slack, etc.
Tracking open, clicks from direct emails
What do you dislike about the product?
Not much to dislike. I have found multiple ways to get what I need.
What problems is the product solving and how is that benefiting you?
Have a centralized location for tasks and activities related to sales, marketing and business operations.
Quick and easy logging of data
Once source for document storage
Quick and easy logging of data
Once source for document storage
Recommendations to others considering the product:
Take the time to customize the fields to align with your business.
Don't be afraid to track new data to help provide insights down the road.
Consider Hubspot for other job functions within your company.
Don't be afraid to track new data to help provide insights down the road.
Consider Hubspot for other job functions within your company.
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