Sales Hub Professional
HubSpotReviews from AWS customer
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Great CRM but really not efficient for outbound
What do you like best about the product?
Lots of Data analytics and integrations.
What do you dislike about the product?
SMS not connected to number, takes forever to imput so much info - really inefficient for outbound calling.
When someone doesn't answer it should automatically populate that
When contacts come in on different emails it gets super messy
When someone doesn't answer it should automatically populate that
When contacts come in on different emails it gets super messy
What problems is the product solving and how is that benefiting you?
Gives great metrics but is super annoying to navigate and simplify contacts and tasks
Recommendations to others considering the product:
Very good for inbound sales calls but not for doing outbound
USER FRIENDLY
What do you like best about the product?
NAVIGATION EASE; ITS IS VERY USEFUL IN FINDING THE INFO
What do you dislike about the product?
NOTHING; CURRENTLY FOR THE MANNER I USE IT, I HAVE NO COMPLAINTS
What problems is the product solving and how is that benefiting you?
UPDATING OLD INFO; ITS VERY EASY TO FIGURE OUT HOW TO NAVIGATE
A very thorough, comprehensive tool. Can be overwhelming at times but overall incredible
What do you like best about the product?
The potential here is massive. Limits outside spreadsheets and helps to streamline communication.
What do you dislike about the product?
Guidance is definitely needed as there is ALOT to this CRM.
What problems is the product solving and how is that benefiting you?
Less spreadsheets, better tracking and better communication. I would recommend this CRM to anyone
It is a great way to get organized.
What do you like best about the product?
The cleanliness of everything. It makes it easy to stay on top of what you need to do.
What do you dislike about the product?
Having to go through our marketing team to fix glitches in our system.
What problems is the product solving and how is that benefiting you?
Converting interest to fellows of the program.
Powerful and intuitive CRM!
What do you like best about the product?
Automation tools, UI Design, Sequences, Templates, Snippets, Reporting
What do you dislike about the product?
Wish it had integration with our phone software, but that's about it
What problems is the product solving and how is that benefiting you?
Automation, more frequent and customized contact with prospects, the intuitive and quick UI saves a lot of time compared to our previous CRM, more insight into revenue source
Recommendations to others considering the product:
I've used three other CRMs at other organizations and I think Hubspot may be my favorite!
Quick, efficient and convinient.
What do you like best about the product?
The best part is being able to quickly pick the templates, make edits on the go and send them. Surprisingly, you can also monitor the effectiveness of your templates using the analytics dashboard, which displays what template is performing the best!
What do you dislike about the product?
I feel there are still some features that could be made available, like conditional Sequences. If a prospect enrolled in a sequence opens an email - is followed up by an email A. If the prospect doesn't open the email, it is followed up by an email B.
Automation is the way to go!
Automation is the way to go!
What problems is the product solving and how is that benefiting you?
It enables me to prospect more numbers than a usual/off Hubspot email campaign. It saves me a hefty amount of time when I use additional features like Email tracking, workflows and sequences.
Great software for managing client relationships, tasks, and communications
What do you like best about the product?
I love that HubSpot keeps track of all my clients & my communications with them in one place. I can see all of my clients and filter them with ease. I can also easily see all of my communications with a client including emails, phone calls, texts, video meetings, and more! HubSpot also increases my communication skills through sending scheduled emails at the best time of day.
What do you dislike about the product?
I find sometimes features within HubSpot aren't fully completed. For example, you can't edit company properties through a form. The new list layout also doesn't make editing certain fields the easiest.
What problems is the product solving and how is that benefiting you?
Our institution uses HubSpot to manage prospective students coming to our school. With the thousands and thousands of prospective students, it can be hard to track each student. However, HubSpot allows us to not only manage, but specialize our communication with each prospective student as we can note their interests in our school. Overall, HubSpot really helps us create a unique experience for each prospective student.
Recommendations to others considering the product:
Give it a try if you have lots of contacts to manage! Try out templated emails, sequences, and more. There's plenty of ways to automate things, but there's also many ways to keep things personal with each and every client. I hope that HubSpot can bring you the same efficiency that it brings me and my team.
Love how easy it is to use!
What do you like best about the product?
How organized Deals are and being able to complete tasks efficiently with the click of a button.
What do you dislike about the product?
Not really much, sometimes there is problems with calls loading but not often enough to pose a problem
What problems is the product solving and how is that benefiting you?
I love being able to utilize different deal stages and simply being able to click and drag them into specific buckets helps the flow of our processes.
Recommendations to others considering the product:
Much better than Salesforce, there I said it. It's wonderfully made and easy to use.
Really love all the automation and reporting available through HubSpot.
What do you like best about the product?
HubSpot sequences and deal pipeline management
What do you dislike about the product?
HubSpot calling isn't the best and it isn't set up for education the best
What problems is the product solving and how is that benefiting you?
We can track our sales pipeline more closely and have noticed trends with certain populations.
Great Tool
What do you like best about the product?
Great tool for the BDR team. I like that it integrates with Salesforce and Zoominfo
What do you dislike about the product?
Sometimes it takes a minute to figure out how it works (without watching videos)
What problems is the product solving and how is that benefiting you?
The Business Development Team's outbound campaigns, web traffic tracking, and lead scoring. It has helped in message automation
Recommendations to others considering the product:
I already recommended Hubspot to my former employer - Capacity LLC, North Brunswick, NJ and I think they are being onboarded.
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