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    Trevor L.

Easy to use!

  • December 30, 2021
  • Review provided by G2

What do you like best about the product?
Easy to set up and use. From making contact or company lists to different dashboards to tracking channel performance to creating chat automation, it's easy to do.
What do you dislike about the product?
The marketing email works but isn't great. I wish there was more you could do with it. Adding the ability to add more fonts or different styles of dividers would be great. Or even having the ability to upload a template from Canva or other tools.
What problems is the product solving and how is that benefiting you?
I'm using it to track our different sales channels. There is a lot of data you can pull from each call, email, and deal that gives you a lot of great insight into what you're doing right and what might need to be worked on.
Recommendations to others considering the product:
If you have questions, don't be afraid to message support. They're very quick with helping.


    Amalia T.

Best CRM Software

  • December 29, 2021
  • Review provided by G2

What do you like best about the product?
Building relationship with new and existing clients and easy to use.
What do you dislike about the product?
There is no problem at all. Because it is easy to use.
What problems is the product solving and how is that benefiting you?
none
Recommendations to others considering the product:
Best CRM ever recommend it to all business owners


    Computer Software

Hubspot Review

  • December 29, 2021
  • Review provided by G2

What do you like best about the product?
Being able to take notes, as well as the ability to create a task and put the task on repeat in order to not have to manually create more and more tasks. It's very beneficial!
What do you dislike about the product?
Sometimes there are glitches within hubspot, I've had to call support a few times and I'm unable to make calls at times.
What problems is the product solving and how is that benefiting you?
A big benefit for me is the fact I do not have to remember what I spoke to a client about. I'm able to pull up the notes, and start having the conversations from there!


    Mark S.

Intuitive and easy to use

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
The HubSpot extension used with the Chrome browser, when you click the button it automatically populates the company information into the CRM and other useful information about the company like headcount and head office address.
What do you dislike about the product?
The accuracy of the notification was not always correct when monitoring email opens, and the company address was not always relevant especially if it was not in the same country as me.
What problems is the product solving and how is that benefiting you?
HubSpot allowed us to begin building a database of targets and prospects, email integration to outlook that tracked all emails sent and received and phone calls too. You can dial from the CRM as well. The best benefits of HubSpot are the automatic adding of companies or prospects from their website through the Chrome extension and email tracking.


    Education Management

Dynamic CRM solution

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
Various add-ons, API connection, great layout, clean design. And most importantly, it functions well!
What do you dislike about the product?
Every add-on will have to meet the same design standard. Sometimes it won't look great with certain apps.
What problems is the product solving and how is that benefiting you?
Customer management and sales management.


    Renee T.

User Friendly CRM

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
Of all the CRMs HubSpot is the CRM that is very easy to use
What do you dislike about the product?
So far I haven't encountered any issues with HubSpot
What problems is the product solving and how is that benefiting you?
It is very easy to navigate


    Hospital & Health Care

Essential Tool for Targeted Marketing Campaigns

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub allows me to narrow down who I send emails to by function and level, which is great for targeting specific roles like CFOs and COOs and tailoring the message to their language and focus. It's also really helpful that I can integrate pre-populated lists, making my tasks simpler. Another thing I enjoy is that HubSpot Sales Hub allows people to directly email me when they respond.
What do you dislike about the product?
I find that a lot of mail software clicks on links and attachments to check for viruses or scams before the recipient even sees them, which leaves false positives in click and open rates. Also, all the bounce backs and auto-replies go straight to the inbox, and I wish I could filter them out through the HubSpot platform.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for mass email messaging, narrowing down recipients by function and level, and catering emails to specific roles like CFOs and COOs. It allows me to integrate pre-populated lists and receive direct email responses.


    Eric E.

Great Sales tools that seamlessly work with our CRM

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
It provides our sales team visibility and tracking into sales activities and deals.
What do you dislike about the product?
It takes a good bit of training to get the most out of Sales Hub because it is so powerful.
What problems is the product solving and how is that benefiting you?
Tracking of sales activities and better visibility into the sales funnel.


    Information Technology and Services

Our tool to managing all our leads amongst our Sales & Marketing Teams

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
This tool is definitely a time saver for our teams considering that we are now able to automate workflows and meetings directly though
HubSpot Sales Tool now.
What do you dislike about the product?
Some of the views it offers could potentially be a little simpler. On the flipside I wish additional features were also offered to allow for more customization within.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows for all the normal CRM tools you would expect. It allows our teams to keep track of all of our leads across the company and outbound emails is nice. It certainly saves time digging around for information as our Sales, Marketing and even Accounting teams all use this information for one thing or another.


    Jon W.

User-friendly and easy to implement

  • December 28, 2021
  • Review provided by G2

What do you like best about the product?
The fact we were able to turn around to fully utilize the software was a huge plus. As we hire new employees we don't need to waste valuable training time on how to use the CRM as it's a very user-friendly and intuitive tool. They also keep adding more features and improving!
What do you dislike about the product?
There are sometimes service issues during the day that brings work to a hault as we live and die in the CRM. It also has me worried that data is lost or we are missing important information for our deals.
What problems is the product solving and how is that benefiting you?
This helped us change from a very disorganized Salesforce platform with multiple Integrations and products that made the system even more complicated to use. We're also adding more integrated tools and leaving others as hubspot adds more.
Recommendations to others considering the product:
I think this is one of the best CRMs out there. But always think towards the future so you don't have a giant migration in case this isn't right for you.