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    Rohini M.

I worked as a project manager to implement hubspot for my retail company

  • December 16, 2021
  • Review provided by G2

What do you like best about the product?
I like the sales hub process flow. It has multiple option for deal progression. We use zapier with hubspot for data parsing from various sources. Its comparatively valuable.
What do you dislike about the product?
The main dislike in hubspot is timestamp capturing facility. Even it is available in the history log, its not available in the property level. Which is little complicate for reporting
What problems is the product solving and how is that benefiting you?
We can track the each and every activity of the sales person using the detailed log in each and every property and stages. Using hubspot, we can focus more on the weak area.


    Financial Services

Love HubSpot!

  • December 16, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot is super easy to learn because they provide you with incredible support and HubSpot Academy. They have gone above and beyond with their platform and are constantly making updates to improve.
What do you dislike about the product?
Not all of the support people I have chatted with are knowledgeable about what I am asking. I have had some tell me I can do something that wasn't actually possible. I have also had someone tell me I couldn't do something that was possible.
What problems is the product solving and how is that benefiting you?
HubSpot keeps us organized and on top of all of our sales staff. It makes it easy for us to pull the information we need, create reports, and marketing to our clients and potential clients.


    Rodrigo S.

Best CRM to exist!

  • December 16, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use and multiple functions of the software. I like how you can integrate your email to use directly with it.
What do you dislike about the product?
Honestly, there is nothing I dislike about it!
What problems is the product solving and how is that benefiting you?
The main thing is tracking our sales process and new prospects so we know who to follow up with at the right time.
Recommendations to others considering the product:
You will never go back to another CRM system.


    Wholesale

It makes me easier to track sales,sort out leads etc.

  • December 16, 2021
  • Review provided by G2

What do you like best about the product?
The feature where i can cosolidate sales and track every leads
What do you dislike about the product?
sometimes leads has been routed to different bucket auto email has been sent..
What problems is the product solving and how is that benefiting you?
faster email sms sent/easier communication


    Carla Angela R.

The Best for Business

  • December 16, 2021
  • Review provided by G2

What do you like best about the product?
It is user-friendly and easy to navigate through. You will know how it works in just a few hours!
What do you dislike about the product?
Sometimes, the contact details don't sync real-time in Aircall.
What problems is the product solving and how is that benefiting you?
A more organized system and customers per pipeline are much easier to segregate


    Real Estate

Hubspot has been a game changer in managing customer relationships

  • December 15, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot CRM is super intuitive to use and has all the necessary functions and integrations for efficient operations. Getting started on day one until now on Hubspot has made it easy to keep track of who I've been in contact with and how the conversations go.
What do you dislike about the product?
Getting the automated workflows to work properly in Hubspot has been a challenge, and in addition, I wish I could view some of the reports without having to pay for Hubspot
What problems is the product solving and how is that benefiting you?
The largest problem that was solved with Hubspot was having simple integrations with other applications like Slack that has made our sales operations a lot more efficient.
Recommendations to others considering the product:
N/A


    Scott W.

Best CRM for business

  • December 15, 2021
  • Review provided by G2

What do you like best about the product?
Very easy to use and manage the database. I frequently use Templates, Sequences, Tasks, assorted Lists. I'm on the sales side so I need to have great, clean data that is easily accessible and manage. I use the "manage duplicates" frequently to merge records.
What do you dislike about the product?
When we import a list, I would like to see the list formated. i.e. phone numbers +1 (xxx) xxx-xxxx; format all CAPS, etc.
What problems is the product solving and how is that benefiting you?
The integration into Gmail, Qwilr, Zoom helps me stay organized and keep track of prospect timeline.


    Regina D.

Great tool

  • December 15, 2021
  • Review provided by G2

What do you like best about the product?
It helps me organize my sales team and make sure every client has a follow up according to their needs
What do you dislike about the product?
Nothing, I think it is a great tool and very user-friendly.
What problems is the product solving and how is that benefiting you?
HubSpot is helping me organize my sales team and now the customer journey more clearly


    Computer Software

streamlined organization

  • December 15, 2021
  • Review provided by G2

What do you like best about the product?
Everything i need to effectively communicate with our customers is in one place. The customization of what is important to us to view about our customers helps get all the information we need in one place .
What do you dislike about the product?
Not sure if its possible but when a lead opts out but then decides to send in another request can we opt them back in so I can send emails in HubSpot since they requested to speak to us again
What problems is the product solving and how is that benefiting you?
not to sure of the full extent


    Insurance

Obsessed!! I love HubSpot.

  • December 15, 2021
  • Review provided by G2

What do you like best about the product?
I love the ease of adding properties and filters to sort and organize projects. The reports to see progress- it all is very user-friendly. Way better than others! We only ran into issues when trying to code in a macro- tried CSS and HTML, but then another person on my team was able to find a plugin for Google Chrome that worked with Hubspot.
What do you dislike about the product?
I think the CS team was just as confused as I was about the coding issue and they only offered the same help pages I already tried to troubleshoot with. Would have been helpful to have an engineer to connect to in those situations. Similar to Wordpress- when there is a coding issue they connect you to a developer. Perhaps at least having the CS member respond with the plugin option would have been helpful! Still got it sorted in the end.
What problems is the product solving and how is that benefiting you?
We are sorting huge OB call projects within HubSpot and the benefits of actual sorting/keeping each round separated with values/properties/filters has been a godsend. We are hoping to connect the system to Kustomer (CRM) and learn to better integrate all of the systems we use to pull real-time data from other platforms as necessary.