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    Fernando M.

Effort with Stategy

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
The flow makes Hubspot an easy-to-use tool for more productivity and information. From Marketing to Sales and CS.
What do you dislike about the product?
Sometimes is difficult to create reports and custom dashboards.
What problems is the product solving and how is that benefiting you?
The Sales Hub allows our team to be more productive overall and organization throughout all deal stages.
Recommendations to others considering the product:
Very good for sales pipeline motion, not soo good for reports.


    Marketing and Advertising

Easy, easy, easy.

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Easy access to the information I need and navigating the tool is easy as pie.
What do you dislike about the product?
I hate it when there are times that some features of the tool are down and I am unable to access it. Adds hassle to process.
What problems is the product solving and how is that benefiting you?
It helps in the organization of the data and information of clients.


    Facilities Services

Very Easy

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
It is very user-friendly, I've used other CRMS and was worried I'd have challenges with Hubspot, but it is pretty easy to work within. I come from automotive sales so the CRM's I've used vary a bit but all lead to a common goal, but hubspot is way more intuitive.
What do you dislike about the product?
My only major dislike is with the chat that you need to manually adjust the status if your online or away. If there is a way to integrate office hours and if after hours to send information as a lead or contact.
What problems is the product solving and how is that benefiting you?
How to apply signatures, including contact details, and correctly enter company information to help associate with contacts within the organization. I feel that this will definitely help increase performance and task management.


    Logistics and Supply Chain

Better than txt messaging, smart, easy to learn

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
the ease of creating channels, adding attachments, and searching for subjects in history
What do you dislike about the product?
Slackbot is annoying because it comments randomly and I never use it
What problems is the product solving and how is that benefiting you?
Anything that needs instant communication I am able to solve with lightening speed
Recommendations to others considering the product:
N/A


    Events Services

It’s a very easy to use tool.

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I really like the reporting feature in the hubspot which makes the work easier. Also it has feature of customizing the reports.
What do you dislike about the product?
I don't really like the sequence feature. As once the sequence is made there is no option to change the format of it or maybe I am not able to find out.
What problems is the product solving and how is that benefiting you?
The problem of working on making reports manually has gone with the help of analytic report. From making contacts to companies go deals everything can be sorted at one place.


    Başak A.

I would highly recommend it

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I can view sales reports analysis and dashboards to follow how I am doing regarding activities. I use LeadIQ and Vidyard with it. It is easy to use compared to other tools.
What do you dislike about the product?
It takes time for data to be updated. I cannot see open rates on a template basis. It could be better if data in Hubspot is more up to date and there are more detailed numbers.
What problems is the product solving and how is that benefiting you?
Using placeholders in creating sequences is helpful. I can personalize my outreach thanks to these, and it is effortless to use compared to other tools. Open rates increased.


    Health, Wellness and Fitness

Very seamless

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Tasks and sequences allow for easy organizing and maximizing sales outreach.
What do you dislike about the product?
Sometimes, I feel like Hubspot can do some tasks with 1-2 fewer clicks
What problems is the product solving and how is that benefiting you?
One problem I would have is that sometimes I do have to refresh a few times to load a contact.
One benefit is how smooth it is for creating notes and sequences


    Will W.

Great Starter CRM

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Priced well for starting the business and great support. Nice that company data is somewhat automatically populated. Nice user interface and import/export capabilities.
What do you dislike about the product?
When you need even basic analytics, the cost is higher than the competition.
What problems is the product solving and how is that benefiting you?
Managing an atypical "sales" process that pairs two company types. We use Deals to help associate client projects with leads/prospects we generate on the clients' behalf.


    Manish S.

It was a great exp while using HubSpot, great place to manage all clients in one application

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Notification and task management
It was a great exp while using HubSpot, great place to manage all clients in one application
What do you dislike about the product?
nothing
It was a great exp while using HubSpot, great place to manage all clients in one application
What problems is the product solving and how is that benefiting you?
everting is good so far
It was a great exp while using HubSpot, great place to manage all clients in one application
Recommendations to others considering the product:
It was a great exp while using HubSpot, great place to manage all clients in one application


    Leisure, Travel & Tourism

{"translation":"Suggest tweaks to improve."}

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
Phone call integration, however, navigation is cumbersome. Should be based in Java.
What do you dislike about the product?
Additionally, the app isn't efficient enough. It should be developed in Java, as loading pages takes too long and there aren't enough shortcuts. It needs to be more efficient.

Hubspot has provided our company with numbers that are flagged as spam, appearing on people's caller IDs. These numbers have had previous owners, which affects the reputation of our company and the callers, leading many clients to not answer these calls. If you can't provide clean, new numbers with no history, we will have to consider obtaining numbers from other providers. This is an issue I'm trying to emphasize with the company.

The setting of tasks and callbacks needs to be efficient, and task reminders should be sent as popups from the system with a clickable link, rather than through email. Relying on email is lazy and inefficient because I'm focused on making calls, not checking emails. Additionally, you must be able to snooze the popup alert.

There's a problem with sending photos and links in emails; it doesn't work. This is useless because it means we can't utilize this feature.
What problems is the product solving and how is that benefiting you?
Well, with the burnt number... it's also creating issues, which is my biggest concern. What can you do about getting numbers to dial with no history?