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    James H.

The Swiss Army Knife

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
When I think of HubSpot and how it makes my life easier, I think of the incredible integrations our organization has created with our other services. HubSpot is our bible and source of truth when it comes to where we are as an organization.
What do you dislike about the product?
I'm not sure if you can completely define this as a con, however, what can be challenging is to unpack all the capabilities within HubSpot! There are so many tools and resources. I'm genuinely grateful our organization has a dedicated HubSpot manager that I can go to with questions.
What problems is the product solving and how is that benefiting you?
We utilize HubSpot as our sales map for day-to-day, month-to-month, etc. What this solves for us in knowing exactly how we're growing, in which verticals, and size of clients. With clean data, we're able to decipher where we'll be in 6 months from now.


    Public Safety

Great Service but Not "Intuitive"

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
The customizable data fields for customers, the way customers link to contacts, email tracking, reminder and tasks are great.
What do you dislike about the product?
Auto-customer generation based on email tracking. Oftentimes a customer will have multiple email addresses (some we may not be aware of) and unless the emails and contacts are sync'd it will auto generate a new customer. It also auto generates a customer for every email address I send that is unreconizable. Both of these situations create a lot of "cleanup" work.
What problems is the product solving and how is that benefiting you?
inter-organization communication has improved
Recommendations to others considering the product:
Make sure you have regular "housekeeping" scheduled to keep your contacts and customers up to date.


    Marketing and Advertising

Simple yet powerful CRM tool

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot sales hub makes it easy to synchronize sales contacts throughout large teams. One of my favorite features in Hubspot is a contact's timeline. When clicking on a contact, Hubspot provides a comprehensive view of all the interactions with said contact in a reverse chronological order. This is a great way to keep informed with all of your contacts despite having a large group of them. Some of my other favorite features include the ability to create workflows. The workflows are highly customizable and can be very powerful for automation when used in the correct way. Finally I quite enjoy Hubspot's email editor and the ability to create email sequences. Both of these features are among the best I have used, and allow you to craft complex outgoing campagins for your audience.
What do you dislike about the product?
A lot of Hubspot's features have a bit of a learning curve before you can use them to their full potential. This is not too bad as it is mitigated by the fact that Hubspot provides a plethora of resources for you to become more familiar with their platform.
What problems is the product solving and how is that benefiting you?
Hubspot helps to keep my team organized. It is in my opinion one of the best ways to manage a large amount of contact/leads. Hubspot makes it easy to stay on top of these leads and make sure I am using them to their full potential.


    Chris W.

Very Intuitive, Simple, But Very Effective CRM! Highly Recommended

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I like to use the individual email template feature as it allows me to send out hundreds of individual follow-up emails each week to my contacts. Hubspot integrates with your Gmail Account and is very user-friendly. You can set up an unlimited number of email templates that I can import into an email message with one click of a mouse.
What do you dislike about the product?
The bulk email marketing templates are a little limited. The number of marketing contacts for the base subscription is limited to just 1000.
What problems is the product solving and how is that benefiting you?
Contact and Pipeline Management is always a challenge for a salesperson. Hubspot's sales console has made it quite easy to manage my pipeline and contacts in general. The email integration feature with our Gmail Workspace inboxes has been a great addition and allows all of our communication to be tracked and recorded in our contact records. It has improved workflow and has helped to manage tasks better.


    Computer Software

Great CRM for our small company

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I can log all the customer interactions in one system and can filter clients according to certain factors.
What do you dislike about the product?
Integration with other applications can still be optimized, for example Quickbooks.
What problems is the product solving and how is that benefiting you?
Sales pipeline of our product and increasing the retention rate.
Recommendations to others considering the product:
Play around with it because it is hard to utilize its full potential without guidance.


    Drew L.

Can't beat HubSpot

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
Best value available! Simple, intuitive and powerful.
What do you dislike about the product?
Additional costs to dial directly from Hubspot.
What problems is the product solving and how is that benefiting you?
Initially I used HubSpot to stay organized. Not only does it keep me organized, but it also provides valuable information about my leads and tracks emails. I also love the calling tracking.
Recommendations to others considering the product:
Absolutely the best CRM I've used


    Marketing and Advertising

Clear and easy

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
What I love about HubSpot Sales is how easily they outline where in the funnel the contacts are at.
What do you dislike about the product?
I do wish their analytics were a bit more detailed and could go back more than a year.
What problems is the product solving and how is that benefiting you?
This tool has been great to know where our clients are in the buying process


    Ben W.

Efficient workflow management for partner relations

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I'm constantly using Hubspot's integrated meeting calendar. Combined with the opportunity to track conversions and meeting outcomes within the Hubspot CRM, this tool is highly effective in my role as Partnerships & Growth Specialist. I have confidence that my partner communications are accessible in one centralized source of truth, which allows me to focus on scaling rather than day-to-day operations.
What do you dislike about the product?
I rarely use the document upload tool as I find it incorrectly formats my resources. Instead, I choose to attach documents individually rather than linking within to ensure proper accessibility. I would prefer to use the document integration tool as it provides good insight into how contacts are accessing my resources, but I do not trust the file formatting.
What problems is the product solving and how is that benefiting you?
Using Hubspot, I can centralize and streamline my lead management which is critical to saving me time and building concrete partner relationships. Without this tool, there would be many follow-ups missed, and our team would not be able to manage our high volume of partners effectively.


    Accounting

User Friendly

  • November 29, 2021
  • Review provided by G2

What do you like best about the product?
The different functions you can use to assist you with different tasks to track your leads and be on top of your business goals. It is versatile for different business models, individuals and team.
What do you dislike about the product?
The lack of being able to do multiple functions at one time.
What problems is the product solving and how is that benefiting you?
It is very organized and is assisting me with my clients daily


    Mohamed N.

HubSpot review

  • November 29, 2021
  • Review provided by G2

What do you like best about the product?
the best is the features as CRM platform and it's very helpful to find the customer and create the sales plans
What do you dislike about the product?
when we use the short link the analysis is not accurate and gives the wronge results
What problems is the product solving and how is that benefiting you?
the HubSpot sales give our teamwork the opportunities to close more deals and create the relationships with the consumers